Sr. MICE Executive

Company Description

Established in 1989 in Kigali, Satguru Travel has expanded its presence to over 65 countries worldwide. Headquartered in Dubai, we are one of Africa's leading travel companies with a turnover of over USD 1.2 billion. We are proud to offer unique services such as adventurous Wildlife Safaris, and provide 360-degree solutions for travel-related queries. Our smart travel portal ensures best-in-class booking technology, smart analytics, and impeccable client servicing. We offer a range of services including organized planning, hotels and accommodation, corporate travel, car rentals, visa, and insurance.

Role Description

Key Responsibilities

🔹 Event Planning & Execution:

 Organize and manage end-to-end logistics for conferences, incentive tours, meetings,

and exhibitions.

 Coordinate with internal teams, clients, and third-party vendors for flawless event

execution.

🔹 Hotel & Travel Management:

 Handle online hotel bookings, room blocks, and group reservations.

 Coordinate flights, transfers, and travel arrangements for delegates and speakers.

🔹 Entertainment & Program Coordination:

 Plan and manage DJ setups, entertainment activities, and cultural programs.

 Ensure stage setup, sound, and lighting are aligned with event expectations.

🔹 Protocols & Guest Handling:

 Manage VIP guest protocols, seating arrangements, and special requirements.

 Coordinate with protocol officers and client representatives when needed.

🔹 Visa & Documentation Services:

 Provide visa assistance, documentation support, and passport services for

international travel.

 Liaise with embassies or visa agencies as required.

🔹 F&B and Budgeting:

 Plan and coordinate meal preferences, special dietary needs, and catering logistics.

 Handle meal costing, invoice validation, and budget tracking for all events.

🔹 On-Ground Execution & Reporting:

 Be physically present during events to manage real-time troubleshooting.

 Prepare post-event reports and client feedback summaries for future improvements.

Candidate Profile

✅ Experience:

 3 to 6 years of experience in MICE/event management.

 Pharma or healthcare industry experience is a strong plus.

✅ Skills:

 Strong coordination and multitasking skills

 Knowledge of hotel/flight booking platforms and visa documentation

 Proficient in Telugu and English or Hindi

 Good understanding of event protocols and stakeholder engagement