Sr manager (Salesforce Billing Specialist)

BT Sr manager (Salesforce Billing Specialist)

Location: Bangalore (Hybrid Mode - Good overlap with US PST morning hours)

Office Address: Garuda BHIVE Workspace BTM Layout Campus,
WJ88+69V BMTC Complex, Outer Ring Rd, Old Madiwala, Kuvempu Nagar, BTM 2nd Stage, BTM Layout, Bengaluru, Karnataka 560076

Experience: 10+ Years

Employment Type: Full-time

Project: Service Titan

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• Your Current CTC:
• Expected CTC:
• Notice Period:
• Current Location:
• Willing to relocate to Bengaluru if outstation: (Yes/No)

About the Role:

We are looking for a highly experienced Salesforce Billing Specialist / Lead who possesses deep technical and functional expertise in Salesforce Billing and related SaaS-based financial operations. The ideal candidate will lead end-to-end Salesforce Billing implementations, ensuring accurate integration with financial systems and seamless delivery of business-critical billing processes.

Key Responsibilities:

• Lead and manage end-to-end Salesforce Billing projects from requirements gathering and solution design to deployment and post-production support.
• Configure and customize Salesforce Billing functionality including pricing models, product catalog setup, invoicing, payments, and revenue recognition.
• Collaborate with business stakeholders, finance, and engineering teams to define and streamline billing and revenue workflows.
• Integrate Salesforce Billing with external systems such as Contracts, Payments, Tax, Financials, and Product Usage.
• Ensure compliance with Salesforce security, data privacy, and governance standards.
• Work in an agile environment, managing deliverables using tools such as Jira.
• Provide technical leadership, mentorship, and best practices to the development team.
• Partner with finance and operations teams to enhance automation, reporting, and analytics related to billing.

Required Qualifications:

• Bachelors degree in Computer Science, Information Systems, or a related field.
• 10+ years of hands-on experience on the Salesforce platform, with deep expertise in Salesforce Billing.
• Proven knowledge of SaaS usage-based billing concepts pricing, product catalogs, invoicing, payments, and revenue recognition.
• Strong understanding of Salesforce customization (objects, workflows, triggers, integrations).
• Experience in integration architecture across Contracts, Billing, Financials, and Payments.
• Proficiency in Salesforce security, data privacy, and governance standards.
• Experience using Business Process Management tools such as Jira.
• Exposure to Workday ERP or other financial systems is an added advantage.

Preferred Certifications:

• Salesforce Certified Billing Specialist
• Certified Scrum Master (CSM) or Certified Scrum Product Owner (CSPO)

Leadership & Soft Skills:

• Demonstrated experience leading cross-functional teams and managing project delivery.
• Excellent communication skills — ability to translate complex technical details into business-friendly language.
• Strong analytical, problem-solving, and decision-making capabilities.
• Ability to thrive in a fast-paced and dynamic work environment.

Why Join Us:

• Opportunity to work on cutting-edge Salesforce Billing solutions.
• Collaborative work culture with experienced Salesforce professionals.
• Competitive compensation and benefits, including medical coverage.

  Role & responsibilities