Sr. Manager, Operations, Client Coordination

About Centrix Healthcare:

Role Summary:

Key Responsibilities:

• Coordinate with pharma clients and partnering societies and speakers to understand program requirements and support project execution.
• Manage operations including scheduling, documentation, follow-ups, and reporting.
• Work with internal content, design, and logistics teams to ensure timely delivery of projects.
• Liaise with doctors, speakers, and moderators for program preparation, logistics, and post-program communication.
• Maintain project trackers, documentation, feedback forms, and meeting minutes.
• Support virtual and in-person event execution by handling backend logistics (Zoom inks, reminders, presentations, etc.).
• Act as the point of contact for client updates, internal alignment, and external coordination.
• Troubleshoot operational issues and escalate to senior leadership when needed.
• Ensure timely communication, compliance, and quality control in all deliverables.

Ideal Candidate Profile:

• Graduate/Postgraduate in Science, Pharmacy, or related field preferred.
• 10-15 years experience in project execution, or operations supportpreferably in pharma support services, med comm agencies, or healthcare events.
• Strong organizational and multitasking skills.
• Excellent communication (written and verbal) and client servicing skills.
• Proficiency in MS Office, Google Workspace, and virtual meeting platforms (Zoom, MS Teams).
• Ability to manage multiple projects and deadlines with attention to detail.
• Comfortable interacting with doctors, pharma clients, and internal creative teams.
• Positive attitude, ownership mindset, and ability to work in a fast-paced environment.

Why Join Centrix?

• Work with leading pharma brands and renowned medical experts.
• Be part of high-impact scientific education programs.
• Growth-oriented, collaborative work culture.
• Opportunity to learn across content, events, and digital functions.

hrc@centrixhealthcare.com