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Toshvin Analytical
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Sr. Manager - Application Support / Head - Applications Support

Sr. Manager - Application Support / Head - Applications Support

Toshvin Analytical

13 - 18 years

22 - 30 Lacs

Mumbai

Posted:19 hours ago| Platform:

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Skills Required

Analytical chemistry Organic chemistry Spectroscopy Support Head Data analysis Application support Chemical Analytical FTIR Troubleshooting

Work Mode

Work from Office

Job Type

Full Time

Job Description

Position : Sr. Manager - Application Support / Head - Applications Support

Reports to : President

Location : Mumbai

Minimum Years of Experience : 13 Years (Total) - In any mid to large size Chemical Industry with at least 3 years as a Lab Manager handling a team of chemists and responsibility of QC / R&D / Testing Lab

Maximum Years of Experience : 15 Years (Total) - In any mid to large size Chemical Industry with at least 5 years as a Lab Manager handling a team of chemists and responsibility of QC / R&D / Testing Lab

Minimum Qualifications : M. Sc (Analytical Chemistry / Organic Chemistry / Inorganic Chemistry)

Preferred Qualifications : PhD (Analytical Chemistry or relevant Chemistry Stream)

Type of Work Experience Required (Mandatory) ** : Of the total 13 to 15 years of experience, 3 to 5 years of experience as Lab Manager or Group / Team Leader managing a team of minimum 5 analytical chemists and managing the complete operation of any analytical lab. Responsibilities handled would be to assign analysis work on analytical instruments like GC, GC-HS, GCMS, ICPMS, UV, FTIR etc.; Review the work; guide in resolving any analysis challenges faced by the team; plan their analytical skill development and directly or indirectly develop their analytical chemistry skills Above experience is mandatory but anyone having similar experience in a mid / large size Pharma Industry; Commercial Testing Labs also can be considered

Responsibilities:

To manage a team of 15 to 18 Field Application Specialists (FAS) across branches and 2 to 5 Lab Application Chemist (LAC) in the in-house Application Centre. FAS are responsible providing post sales application support to customers on TQ / SQ-GCMS; ICPMS; GC / GC-GS; Molecular Spectroscopy and Elemental Analysis
To review the application support activity of the FAS with customers on day-to-day basis and monitor the satisfactory completion of the assigned tasks and projects
To remotely guide and support the FAC and LAC on their field application support to customers
To be aware and regularly be updated on global regulations and regulatory test methods of trending applications in core markets like Pharma, Food, Environment and train the FACs and LACs on these
Monitor the development of FAC and LAC organise their trainings through Principals or internally
Regular interactions with Principals applications team for exchanging information on global and local applications and coordinating on support required by Principals

Key Success Behaviours (Key Competencies):

The candidate should have strong analytical chemistry knowledge
Hands-on industrial experience on handling core analytical technologies like GC; GC-HS; GCMS; GCMS-MS; ICPMS; AAS; FTIR; UV et
Strong knowledge in Analytical Method Development; Validations; Analytical Troubleshooting; Data Analysis and Interpretation
Effective team handling skills - Reviewing assigned activity / performance and Team Development
Effective presentations skills - Conducting presentations; webinars and applications seminars

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Sr. Manager - Application Support / Head - Applications Support