Sr IT Representative (Servers)

Job Description

Overview The IT Infrastructure team member ( Server ) will work with the global team to continually implement, maintain and troubleshoot the IT servers across Lutron sites globally. You would be a part of the core team, collaborate across sites and locations to utilize the best practices, techniques and technology to maintain and upgrade the Lutron network systems. Responsibilities Installing, configuring, and patching server hardware and software (operating systems, applications) Monitoring server performance metric s (CPU usage, memory utilization, disk space, network bandwidth) to identify potential bottlenecks Diagnosing and resolving server-related issues, including hardware failures, software conflicts, network connectivity problems, and application errors Implementing and managing data backup procedures to ensure data integrity and facilitate disaster recovery in case of system failures Applying security patches and updates to servers Maintaining detailed documentation of server configurations, network topology, and troubleshooting steps Preferred candidate profile a minimum 3-year degree in Computer Science or Information Technology with a 60% and above, or a 4-year degree in engineering/technology 2 years experience in core IT server management Knowledge of operating systems (Windows Server, Linux), virtualization technologies (VMware, Hyper-V), networking protocols (TCP/IP), storage systems Knowledge of security best practices Familiarity with scripting languages (PowerShell, Bash) to automate repetitive tasks Strong problem-solving and strong written and communication skills Strong service mind-set Keen eye for details A proactive attitude to process improvements and best practice solutions Strong problem-solving and strong written and communication skills