Sr Hardware Engineer

2 - 5 years

2 - 7 Lacs

Posted:6 days ago| Platform: Foundit logo

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Work Mode

Remote

Job Type

Full Time

Job Description

  • Provide desktop support and maintenance for hardware, software, and operating systems (Windows, Mac, Linux) for end users.
  • Troubleshoot and resolve technical issues related to desktops, laptops, printers, and peripheral devices.
  • Install, configure, and upgrade operating systems and software applications.
  • Manage Active Directory (user accounts, group policy, permissions) and user access controls.
  • Diagnose hardware and software problems and replace defective components as necessary.
  • Set up and configure new hardware, including desktops, laptops, and mobile devices.
  • Provide remote support using tools such as TeamViewer, AnyDesk, or Remote Desktop.
  • Assist with networking issues, including wired and wireless connections.
  • Perform system backups, recovery, and user data migrations.
  • Maintain asset inventory, ensuring accurate records of IT equipment.
  • Collaborate with IT teams to implement and improve security protocols and systems.
  • Document troubleshooting processes, solutions, and common issues in knowledge base articles.

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