14 Technical Issues Jobs

You will be joining a team of experienced and highly skilled SAP Ariba Application Management Specialists who collaborate with global clients across industries with a focus on driving application adoption and customer satisfaction. As an Application Management Specialist (AMS), your responsibilities will include assessing both technical and functional issues and developing system solutions for the deployment and ongoing support of SAP Ariba cloud products and solutions. To excel in this role, you will need to bring out your best by leveraging your expertise in ERP, cloud computing, consulting, and project management. Your role will involve working closely with clients to understand their business requirements, provide technical solutions, and ensure successful implementation and support of SAP Ariba applications. SAP is a purpose-driven and future-focused company that values inclusion, health, and well-being. We believe in creating a workplace where every individual, regardless of background, can thrive and contribute their unique capabilities. As an equal opportunity employer, SAP is committed to providing accessibility accommodations and support to applicants with physical and/or mental disabilities. If you are passionate about leveraging technology to help organizations work more efficiently and effectively, and if you are dedicated to continuous learning and personal development, this role as an Application Management Specialist at SAP offers you the opportunity to make a meaningful impact and bring out your best. Join us at SAP, where we believe in unleashing all talent and creating a better and more equitable world through innovation, collaboration, and inclusion. Apply now and be part of a team that is dedicated to ensuring that every challenge gets the solution it deserves.,

As a Case Allocation Coordinator, your primary responsibilities will include allocating cases, managing the HO WO pool in collaboration with Central agencies and field teams, and representing cases as required. You will also serve as the main point of contact for the field team regarding technical challenges encountered in FinnOne. In this role, you will be responsible for setting allocation rules in coordination with the IT team and ensuring timely resolution of ICRM queries related to Collection issues. It will be essential to maintain the clearance ratio through proper representation to meet the specified targets and adhere to the defined turnaround time (TAT) for completing special projects. Additionally, you will need to ensure that system rules are established promptly and that their implementation aligns with the predefined logic. Striving to resolve the maximum number of cases without escalating them to the field team is crucial. Allocating HO WO cases to central agencies based on a stable pool and closing CRM queries within the assigned TAT are also key aspects of this role. Furthermore, you will be responsible for maintaining the TAT for hold cases eligible for representation and ensuring the timely release of higher bucket cases that are on hold. Your attention to detail and ability to effectively coordinate with various teams will be vital in fulfilling these responsibilities.,

SYSTEM HOUSE CONSULTANTS is looking for Software / Hardware and Support Professional to join our dynamic team and embark on a rewarding career journey Customer Support: Respond to customer inquiries and technical issues via phone, email, or chat, providing prompt and effective assistance. Issue Diagnosis: Analyze and troubleshoot software-related problems reported by customers, identifying root causes and potential solutions. Problem Resolution: Provide step-by-step guidance and instructions to customers to help them resolve technical issues with software products. Documentation: Maintain detailed records of customer interactions, including issues, resolutions, and follow-up actions taken. Escalation: Escalate complex or unresolved technical issues to higher-level support or development teams and follow up on progress. Product Knowledge: Stay updated on software products, new features, and updates to provide accurate information and support. Feedback: Collect and summarize customer feedback, making recommendations for product improvements or enhancements. Knowledge Sharing: Share knowledge and solutions with team members to improve overall support efficiency. Training: Assist in creating and updating customer support documentation, knowledge base articles, and training materials. Quality Assurance: Ensure that customer support meets or exceeds service level agreements (SLAs) and maintains high levels of customer satisfaction.

As a Credit Underwriting Coordinator, your primary responsibilities will include monitoring the FTR trends, identifying training gaps, and conducting regular trainings. You will be responsible for coordinating the mapping issues and technical issues, ensuring end-to-end TAT servicing by the CO structure to the sales teams. Your key duties will involve maintaining a TAT of 24 hours for all assigned credit underwriting at the branch. You will also need to ensure monthly trainings for Branch Loan officers on the latest product updates and maintain a FTR of the branch at 90% levels through daily briefings on file-wise errors. It will be your responsibility to ensure branch compliances by highlighting deficiencies to RM ICQ and conducting detailed Root Cause Analysis for OD cases. Additionally, you will be required to act in the role of Branch Manager in their absence for the purposes of cash deposition and disbursement. The ideal candidate for this role will be a graduate in any discipline with a strong attention to detail and excellent coordination skills. If you are proactive, detail-oriented, and have a passion for credit underwriting, we encourage you to apply for this position.,

You will be responsible for demonstrating a deep functional understanding of the SharePoint platform and capabilities, as well as the Power platform within O365 SPO solutions, Forms, and SharePoint migration tools. Your role will involve translating business objectives into SharePoint functionality and requirements. Strong verbal and written communication skills are essential, including conducting presentations, chairing meetings, facilitating workshops, and writing business and technical documents. You will engage with various client-facing stakeholders, including senior-level individuals, and demonstrate an understanding of SharePoint governance best practices. Additionally, you should be familiar with the Microsoft Technology stack and be able to configure simple applications using out-of-the-box SharePoint functionality. Your duties will also include participating in the end-to-end Solution Lifecycle Development process, understanding different platform hosting models and environments, collaborating with offshore delivery teams, managing small project deliveries, troubleshooting and resolving technical issues, and working under pressure to meet strict deadlines. As the ideal candidate, you should hold a Bachelor's Degree in computer science. WSP is a global professional services consulting firm with a focus on providing technical expertise and strategic advisory services in various sectors. With a strong presence in India and around the world, we are committed to delivering sustainable solutions that help communities thrive. Join our diverse team of experts who are dedicated to creating innovative solutions for complex challenges and shaping a better future for all. If you are passionate about making a positive impact, thrive on challenges, and enjoy working in a collaborative environment, we invite you to apply and be part of our global team. Experience a culture that encourages new ideas, celebrates diversity, and offers opportunities for personal and professional growth. At WSP, you will have the opportunity to work on landmark projects, connect with industry leaders, and shape a unique career path. Embrace our Hybrid Working Module that promotes flexibility, collaboration, and productivity. Prioritizing health, safety, and wellbeing, we are committed to fostering a safe work environment and reducing risks through innovative solutions. Join our inclusive and diverse community of talented professionals who are dedicated to making a difference in communities worldwide. Take the next step in your career with WSP and be part of a team that values your contributions and supports your growth. Please note that WSP does not accept unsolicited resumes from recruiters or staffing agencies. If you are interested in joining our team, we encourage you to apply directly through our official channels. Apply today and be part of our global team at WSP.,

Join our dynamic Integrated Data Platform Operations team and be at the forefront of data innovation. Collaborate with clients and technology partners to ensure data excellence. Elevate your career by driving data quality and governance in a strategic environment. As an Associate in the Integrated Data Platform Operations team, you will work with clients and technology partners to implement data quality and governance practices. You will define data standards and ensure data meets the highest quality. You will play a crucial role in enhancing data management across the Securities Services business. Key Responsibilities: - Define data quality standards - Investigate data quality issues - Collaborate with technology partners - Establish dashboards and metrics - Support data view and lineage tools - Embed data quality in UAT cycles - Assist Operations users with data access - Work with project teams on implementations - Implement data ownership processes - Deliver tools and training for data owners - Champion improvements to data quality Required Qualifications, Capabilities, and Skills: - Engage effectively across teams - Understand data components for IBOR - Comprehend trade lifecycle and cash management - Possess technical data management skills - Solve operational and technical issues - Deliver with limited supervision - Partner in a virtual team environment Preferred Qualifications, Capabilities, and Skills: - Demonstrate strong communication skills - Exhibit leadership in data governance - Adapt to changing project requirements - Analyze complex data sets - Implement innovative data solutions - Foster collaboration across departments - Drive continuous improvement initiatives,

Join our dynamic Integrated Data Platform Operations team and be at the forefront of data innovation. Collaborate with clients and technology partners to ensure data excellence. Elevate your career by driving data quality and governance in a strategic environment. As an Associate in the Integrated Data Platform Operations team, you will work with clients and technology partners to implement data quality and governance practices. You will define data standards and ensure data meets the highest quality. You will play a crucial role in enhancing data management across the Securities Services business. Responsibilities: - Define data quality standards - Investigate data quality issues - Collaborate with technology partners - Establish dashboards and metrics - Support data view and lineage tools - Embed data quality in UAT cycles - Assist Operations users with data access - Work with project teams on implementations - Implement data ownership processes - Deliver tools and training for data owners - Champion improvements to data quality Required Qualifications, Capabilities, and Skills: - Engage effectively across teams - Understand data components for IBOR - Comprehend trade lifecycle and cash management - Possess technical data management skills - Solve operational and technical issues - Deliver with limited supervision - Partner in a virtual team environment Preferred Qualifications, Capabilities, and Skills: - Demonstrate strong communication skills - Exhibit leadership in data governance - Adapt to changing project requirements - Analyze complex data sets - Implement innovative data solutions - Foster collaboration across departments - Drive continuous improvement initiatives,

You will be responsible for performing Manager review of complex federal and state tax returns of US Individual and Trusts (Form 1040 and 1041) that are prepared by associates and first level reviewed by senior associates/Assistant Managers. It is crucial to stay updated with the tax law changes and apply them accurately on the tax returns. You will manage high net worth individual clients and large engagements, ensuring quality assurance for projects handled by the team. Identifying technical issues on the engagements and providing recommendations to the engagement teams will be part of your role. Acting as a subject matter expert (Go-To Person) and facilitating knowledge sharing within the team is essential. You will be required to manage the engagements effectively, coach the team on technical concepts, and participate actively in technical forums. Training team members on high technical concepts, identifying gaps, coaching, mentoring, and developing the technical skills of team members will also be part of your responsibilities. Building professional relationships with the engagement teams and leading the team independently while assisting in their career development are key aspects of the role. Additionally, you must serve as a Single Point of Contact (SPOC) or liaison with the US offices you closely work with. Your skills should include the ability to perform Manager review of complex federal and state tax returns of US Individual and Trusts, stay up-to-date with tax law changes, manage high net worth individual clients and large engagements, and ensure quality assurance for projects handled by the team. Grant Thornton INDUS comprises GT U.S. Shared Services Center India Pvt Ltd and Grant Thornton U.S. Knowledge and Capability Center India Pvt Ltd. Established in 2012, Grant Thornton INDUS employs professionals across various disciplines including Tax, Audit, Advisory, and other operational functions. The organization is committed to making business more personal and building trust into every result. Grant Thornton INDUS values collaboration, quality, and strong relationships, offering professionals the opportunity to be part of a significant venture. The firm operates transparently, competitively, and with a focus on excellence, providing a platform for community service and giving back to the communities in which it operates. Grant Thornton INDUS has offices in Bengaluru and Kolkata, India.,

As a Quality Control (QC) Executive at our Art Services projects, your primary responsibility will be to perform QC activities to ensure that all art assets created by the team are free of technical issues that can be checked against a checklist. You will be tasked with identifying and reporting any issues found in the assets during QC processes and maintaining a project defect tracker. It will also be your duty to guarantee that all assets are correctly delivered to clients in a timely manner. Collaboration with Project Leads will be crucial as you work together to develop and finalize project checklists that will guide the QC process. In addition to your QC duties, you will be expected to mentor and supervise the work of junior QC executives, providing guidance and support to ensure the quality and accuracy of the art assets. Your attention to detail, strong analytical skills, and ability to work effectively in a team setting will be key to success in this role. If you are passionate about maintaining high-quality standards in art services projects and enjoy working collaboratively to achieve project goals, we invite you to join our team as a QC Executive.,

The role involves allocation of cases, managing HO WO pool in coordination with Central agencies & field teams, and representing cases. You will act as a coordinator for the field team regarding technical issues faced in FinnOne and setting allocation rules in collaboration with the IT team. It is essential to ensure proper resolution for ICRM queries related to Collection issues and maintain the clearance ratio through representation as per targets. You will be responsible for adhering to the TAT for special projects completion, ensuring timely setting of system rules, and execution in line with the set logics. The focus should be on resolving maximum cases without involving the field team and allocating HO WO cases to central agencies based on a stable pool. Closing CRM queries within the assigned TAT and maintaining the TAT of hold cases eligible for representation are crucial aspects of this role. Additionally, ensure the timely release of higher bucket cases that are held.,

As an Electrical Engineer, you will be responsible for designing and testing electrical systems and components. Your role will involve conducting testing to ensure that the systems and components meet safety standards. In addition, you will be troubleshooting and resolving technical issues while implementing and maintaining electrical systems. It will be part of your job to document testing activities and specifications of electrical components and systems. It is crucial to stay updated about new technologies, industry standards, and regulations in order to perform effectively in this role. Moreover, you will have the opportunity to train junior engineers and technicians. This is a full-time, permanent position suitable for freshers. Along with a competitive salary, you will also receive benefits such as cell phone reimbursement, provided food, health insurance, and Provident Fund. The work schedule is on day shift from Monday to Friday, with additional perks including performance bonus, shift allowance, and yearly bonus. The ideal candidate for this role should have a Diploma (Preferred) in Electrical Engineering. The work location is in person, providing a hands-on experience in the field.,

Key Accountabilities: To provide maintenance of the computer desktop, server environment by analysing requirements, resolving problems, Network Problem, Email related problem and maintenance Manage user accounts, permissions, and access control within Active Directory. Provide day to day support in a O365 & Active Directory environment along with supporting assigned systems and installing applications. Installing Hardware and Software solutions, and supporting the Team Responsible for administration and internal support of PCs, printers, servers, and related equipment. Tasks include user support, license tracking, and performing PC maintenance, upgrades and configurations. Will have end to end accountability of internal calls/overflow, operational transactions, resolutions of the issues during shift and shall be responsible to continuously improve the Efficiency and Excellence of our Engineering Team. Any other duties as may be reasonably requested from time to time by your Reporting Officer Requirements Experience and Skills Required: Experience Range -2 to 4 Years B.E./BTech Graduate. Proficiency in network troubleshooting (TCP/IP, LAN/WAN, Firewall, VPN). Basic networking knowledge (Active Directory, DNS, DHCP). Strong knowledge of Windows OS and server administration. Basic Administration and maintenance of O365 email service. Basic Administration and maintenance of NAS Backup Solutions. Ability to find solutions or information regarding technical issues. Excellent interpersonal skills. Excellent communication and documentation skills. Should be conversant with quickly changing technologies Familiar with different Software and office automation products.,

Analyzing customer needs to determine appropriate solutions for complex technical issues Creating technical diagrams, flowcharts, formulas, and other written documentation to support projects Providing guidance to junior engineers on projects within their areas of expertise Conducting research on new technologies and products in order to recommend improvements to current processes Developing designs for new products or systems based on customer specifications Researching existing technologies to determine how they could be applied in new ways to solve problems Reviewing existing products or concepts to ensure compliance with industry standards, regulations, and company policies Preparing proposals for new projects, identifying potential problems, and proposing solutions Estimating costs and scheduling requirements for projects and evaluating results

Job Summary: We are seeking a proactive and customer-focused IT Help Desk Technician to provide first-level support to internal teams. This role involves handling technical queries, responding to emails, assisting in resolving hardware/software issues, and coordinating with global teams. Key Responsibilities: Respond to and resolve technical queries from employees via email, phone, or ticketing system. Log, track, and document help desk interactions using standard procedures. Provide basic troubleshooting support for hardware, software, and network issues. Maintain documentation for common technical issues and resolutions. Coordinate with global teams in Europe and the USA for issue resolution and updates. Assist with onboarding/offboarding IT setup tasks. Support in maintaining IT inventory records. Prepare and share basic IT usage and issue reports when required. Ensure timely resolution of support requests in line with internal SLAs. Required Skills: Proficiency in Microsoft Excel, Word, and PowerPoint. Strong written and verbal communication skills in English. Ability to compose and respond to detailed technical emails. Organized and able to manage multiple support requests efficiently. Basic understanding of IT systems, hardware, and software environments. Preferred Skills: Ability to troubleshoot and resolve technical issues independently. Prior experience in technical support/helpdesk role is an advantage. Experience coordinating with international teams across different time zones. Familiarity with IT service desk tools or ticketing systems. Experience: Minimum 2-4 years of relevant work experience in an IT support/help desk role. Qualification: Graduate in Computer Applications or any relevant IT field.