Sr. Executive Web Author

Job Description

Job Description: The Sr. Executive Web Author will be responsible for content authoring, publishing, and maintenance on Kohler websites, utilizing Adobe Experience Manager (AEM) and Contentful. The role involves close collaboration with cross-functional teams to understand content requirements and deliver high-quality, user-friendly web experiences. Roles and Responsibilities: 1. Primary Deliverables: - Gather content requirements from cross-functional teams and ensure they follow appropriate authoring, publishing, and testing workflows. - Author, edit, and maintain web content using AEM and Contentful, including text, images, and other multimedia. - Build new pages and edit existing ones by leveraging existing or new components/modules. - Implement and test website updates and work with images as per the requirements. - Participate in virtual meetings with teams across different time zones (US, Europe, India) with flexible scheduling. 2. Quality Assurance: - Perform rigorous QA checks, including self-audits, peer reviews, and business stakeholder reviews. - Accurately scope work before committing to authoring tasks and deliver within agreed timelines. - Conduct front-end testing to ensure workflows and pipelines function as expected. - Collaborate closely with Brand, Design, and Digital Copy teams, as well as external agencies, to ensure high design standards. - Ensure continuous monitoring and optimization of web pages and components for performance and user experience. - Participate in user testing to validate modules and components before release. - Analyze business functions and provide insights to monitor and improve key metrics. - Communicate results and business impacts of initiatives to stakeholders effectively. 3. Process Improvement: - Benchmark and implement best practices in authoring and content management. - Document and map current and future processes for efficiency improvements. - Collaborate with peers to propose and roll out integrated common processes. - Initiate and generate operational metrics reports to track progress and efficiency. Experience Requirements: - 4+ years of experience in web content management. - Excellent written and spoken English. - Strong documentation skills and attention to detail. Technical Skills (Must Have): - Hands-on experience with Adobe Experience Manager (AEM) and Contentful. - Proficiency in systems like Jira and Confluence. - Strong knowledge of web authoring and production processes. - Familiarity with Content Management Systems (CMS). Technical Skills (Nice to Have): - Basic knowledge of HTML, CSS, React, and Adobe Dynamic Media (Scene7). - Understanding of internal search engines; experience with Adobe Search & Promote preferred but not required. Soft Skills: - Strong interpersonal skills to collaborate with diverse teams. - Aptitude for learning and applying new software applications and web technologies. - Organizational and communication skills to report progress and share improvement ideas. - Positive attitude with the ability to thrive in a fast-paced environment.