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Stellar Talent Hr Consultancy
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Sr. Executive - Pre Sales & Technical

Sr. Executive - Pre Sales & Technical

Stellar Talent Hr Consultancy

3 - 8 years

5 - 10 Lacs

Guwahati

Posted:1 month ago| Platform:

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Skills Required

Proof Of Concept Presales Technical Documentation

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Responsible for identifying, investigating & resolving user/ clients problems technically. Responsible for understanding the customer requirement and subsequent preparation of suitable technical solution / presentation. Responsible for providing POC (Proof of Concept). Responsible for installation, configuration & execution of work within specified time the team. Responsible for adequate support of warranty / post-warranty calls. Responsible for follow-up of RMA issues with respective OEMs. Responsible for preparing of all technical documents related to any projects & implementation. Responsible for Periodic reporting and effective communication. Responsible for onsite technical support to customers across all locations. Responsible for All Compliances Customer related workplace, OEM/Supplier, people, Processes, and systems. Responsible for transformation and Change Management. Responsible for generation & retention of 3rd party vendor across the region. Responsible for finding & fixing vendors for passive materials Preferred candidate profile Handled Central / State Govt clients. Should have experience in handling IT Network Segment

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Sr. Executive - Pre Sales & Technical