Sr executive

As a part of the Client Servicing team at IndiaMART, you will play a crucial role in helping the company achieve its vision of empowering businesses across India. Your main responsibility will be to develop and maintain strong relationships with clients, understanding their unique business needs, and providing them with tailored solutions to support their growth journey. This individual contributor role will require you to focus on achieving monthly client retention and renewal targets, giving you the opportunity to showcase your skills and contribute significantly to the company's success. Your key responsibilities will include: - Building and managing professional relationships with clients through telephonic and/or video conversations - Ensuring that clients are utilizing and benefiting from IndiaMART's products and services - Accurately defining products/services in clients" e-catalog - Maximizing revenue through upselling additional services and meeting fortnightly, monthly client retention, and revenue targets - Conducting systematic follow-ups and ensuring timely closures - Resolving client complaints promptly - Engaging in 10-15 meaningful telephone/video calls with clients on a daily basis Joining IndiaMART means being part of shaping the future of business in the B2B marketplace. The company offers various incentives, including attractive incentive programs to reward your hard work and support your earning potential. IndiaMART also provides a dynamic environment for accelerated career growth, with many employees reaching leadership roles within five years. The learning culture at IndiaMART is fostered through the I-LEAP program, enabling employees to learn and develop their skills while working and offering fee subsidiaries for personal learning and development. Additionally, IndiaMART provides Mediclaim benefits with up to 2 lakh cashless facility free of cost for employees, along with life insurance benefits of up to 8 lakhs at no extra charge. Join IndiaMART today to be a part of a forward-thinking organization that values its employees" growth and well-being.,