8 Telephonic Communication Jobs

To-Let Globe is hiring for the role of Business Development Intern! Role Description: This is a part-time, remote Business Development Internship role. The Business Development Intern will be responsible for lead generation, market research, and customer service. The intern will also assist with the day-to-day tasks associated with business development such as cold-calling and preparing presentations for potential clients. Responsibilities of the Intern: ? Pay close attention to the customer&aposs needs, concerns, and questions. Actively listening to their words, tone, and emotions will help you understand their requirements and respond appropriately. ? Show empathy towards customers' issues and concerns. Be patient, even in challenging situations, and try to understand and address their problems effectively. ? Speak clearly and use concise language to ensure that the customer understands your message. Avoid jargon or technical terms that may confuse the customer. ? Maintain a positive attitude throughout the conversation, regardless of the customer&aposs tone or behavior. Stay calm, polite, and professional at all times, aiming to resolve their queries or issues. ? Develop strong problem-solving skills to address customer concerns efficiently. ? Be proactive in finding solutions and offer alternatives when necessary. ? Respect the customer&aposs time by providing prompt and efficient service. Be mindful of call duration while ensuring that the customer feels valued and heard. ? Be adaptable to different customer communication styles and preferences. Adjust your tone, pace, and approach to match the customer&aposs needs and personality. ? Seek feedback from supervisors or colleagues to identify areas for improvement. ? Actively work on enhancing your telephonic communication skills through training and practice. Duration: 93 days + 6 days training Location : Work from home Working Days: 6 days a week from Tuesday - Sunday Working hours : 3 flexible working hours ( In between 9 AM to 9 PM ) Stipend : UNPAID Benefits : Certificate of Completion, Letter of Appreciation, and a Progress Report. Essential: Proficiency in Hindi is a prerequisite. Show more Show less

As a member of our team, you will be responsible for engaging in email and telephonic communication with clients to address and resolve any complaints they may have. Additionally, you will be coordinating on-site visits of our engineers and managing the installation schedule to ensure timely and efficient service delivery. Providing online support to both domestic and overseas clients will also be a key aspect of your role. Furthermore, it will be your responsibility to maintain meticulous records of warranties, software installations, user manuals, and software details to ensure accurate and up-to-date information is readily available when needed. The ideal candidate for this position should possess a bachelor's degree in Electronics, Electrical, or Instrumentation. Relevant experience in the field totaling at least 3 years is required to excel in this role. Proficiency in English is essential for effective communication with clients. This is a full-time position requiring day shift availability. In addition to a competitive salary, some of the benefits you can expect include cell phone reimbursement, leave encashment, and Provident Fund contributions. An annual bonus is also part of the compensation package. The work location for this position is in Ambad, Nashik, Maharashtra. Candidates must be able to reliably commute to this location or plan to relocate before starting work. If you meet the qualifications and are looking to join a dynamic team, we encourage you to apply for this exciting opportunity.,

Business Development Internship (Unpaid) ? eStatus official is hiring for the role of Business Development Intern! Role Description: This is a part-time, remote Business Development Internship role. The Business Development Intern will be responsible for market research and customer service. The intern will also assist with the day-to-day tasks associated with business development such as cold-calling and preparing presentations for potential clients. Responsibilities of the Intern: Pay close attention to the customer&aposs needs, concerns, and questions. Actively listening to their words, tone, and emotions will help you understand their requirements and respond appropriately. Show empathy towards customers' issues and concerns. Speak clearly and use concise language to ensure that the customer understands your message. Avoid jargon or technical terms that may confuse the customer. Maintain a positive attitude throughout the conversation, regardless of the customer&aposs tone or behavior. Stay calm, polite, and professional at all times, aiming to resolve their queries or issues. Develop strong problem-solving skills to address customer concerns efficiently. Be proactive in finding solutions and offer alternatives when necessary. Respect the customer&aposs time by providing prompt and efficient service. Be mindful of call duration while ensuring that the customer feels valued and heard. Be adaptable to different customer communication styles and preferences. Adjust your tone, pace, and approach to match the customer&aposs needs and personality. Seek feedback from supervisors or colleagues to identify areas for improvement. Actively work on enhancing your telephonic communication skills through training and practice. Duration: 60 days + 6 days training Location: Work from home Working Days: 6 days a week (flexible) Working hours: 3 flexible working hours ( In between 9 AM to 9 PM ) Stipend: UNPAID Benefits: Certificate of Completion, Letter of Appreciation, and a Progress Report. Essential: Proficiency in Hindi is a prerequisite. Show more Show less

The Acquisition Relationship Manager for Non-Resident Indians (NRI) is a crucial role within the Branch Banking department. As a key member of the NRI Banking Vertical, you will be reporting to the regional NRI Field Leadership. Your primary responsibility will be to attract new customers to the bank in your designated location. It is essential to collaborate with various stakeholders in the area and the NR business vertical to develop and implement effective local customer acquisition strategies that align with the business objectives. Your roles and responsibilities will include driving customer acquisition numbers in the assigned location, evaluating and monitoring sales targets, developing customer acquisition strategies, and executing them in the local markets. It is imperative to build and nurture relationships with local B2B partners to acquire new customers and collaborate with the local Branch Network and NRI Business vertical to ensure leads are effectively converted. Providing feedback to local field leadership on customer needs and market trends is also a critical aspect of this role. Furthermore, you will need to develop the ability to engage with customers and establish trust through telephonic conversations. The ideal candidate for this position should hold a graduation degree and possess 2 to 5 years of relevant experience in a similar role. If you are passionate about customer acquisition, skilled at developing strategies, and excel in building relationships, this role offers an exciting opportunity to contribute to the growth and success of the bank's NRI Banking Vertical.,

As a member of the Client Servicing team at IndiaMART, you play a crucial role in realizing the company's vision of empowering businesses throughout India. Your primary responsibility is to cultivate strong relationships with clients, understanding their unique needs, and offering tailored solutions to support their growth and success. You will be instrumental in achieving monthly client retention and renewal targets, showcasing your skills and contributing significantly to the company's achievements. Key Responsibilities: - Work independently as an individual contributor - Develop and maintain professional relationships with clients through telephonic and/or video interactions - Ensure clients effectively utilize and benefit from IndiaMART's offerings - Accurately define products/services in clients" e-catalogs - Address client concerns and complaints promptly - Support the field sales team in meeting revenue and client retention goals through systematic follow-ups and timely closures - Conduct 10-12 meaningful telephone/video calls with clients daily Why Choose IndiaMART: Joining IndiaMART means being a part of revolutionizing the business landscape. As a key player in the B2B marketplace, we are committed to driving innovation and redefining how businesses engage in buying and selling. Benefits: - Lucrative Incentive Programs: Our incentives are structured to appreciate and reward your efforts, allowing you to increase your earnings as you excel. - Rapid Career Progression: We provide a dynamic environment that fosters quick career advancement. Numerous employees have advanced to leadership positions within five years, with over 500 success stories. - Learning Opportunities: Our I-LEAP initiative enables employees to learn while they work, with attractive fee subsidies for personal development. - Mediclaim Coverage: Enjoy cashless medical facilities up to 2 lakhs with no premium deductions from your salary. - Life Insurance: Benefit from life coverage of up to 8 lakhs at no additional cost.,

As a valuable member of the Client Servicing team at IndiaMART, you will play a crucial role in realizing the company's vision of empowering businesses across India. Your primary responsibility will involve cultivating strong relationships with clients, understanding their unique business needs, and providing tailored solutions to support their growth journey. Your contribution as an individual contributor will be pivotal in achieving monthly client retention and renewal targets, allowing you to showcase your skills and drive significant impact on the company's success. You will be accountable for: - Establishing and maintaining professional relationships with clients through telephonic and/or video interactions - Ensuring clients effectively utilize and benefit from IndiaMART's offerings - Accurately defining products/services in clients" e-catalogs - Maximizing revenue by upselling additional services and meeting fortnightly, monthly client retention, and revenue goals - Conducting systematic follow-ups and ensuring timely issue resolutions - Engaging in 10-15 meaningful telephone/video conversations with clients daily Joining IndiaMART presents an exciting opportunity to be part of the evolution of the business landscape. As a leader in the B2B marketplace, we are committed to driving innovation and reshaping how businesses engage in buying and selling. By joining us, you can look forward to: - Attractive Incentives: Our incentive programs are structured to acknowledge and reward your efforts, allowing you to increase your earnings as you achieve more. - Accelerated Career Growth: We provide a dynamic environment that fosters rapid career progression. Many employees have advanced to leadership positions within five years, with numerous success stories to inspire you. - Learning Culture: Through our I-LEAP program, you can enhance your skills while working, with attractive subsidies for personal learning and development. - Mediclaim Benefit: Our employees enjoy cashless mediclaim facilities of up to 2 lakhs without any premium deduction. - Life Insurance Benefit: You are entitled to life insurance coverage of up to 8 lakhs at no additional cost. Join IndiaMART today and be a part of a team that is shaping the future of business!,

As part of the Client Servicing team at IndiaMART, you will play a crucial role in helping the company achieve its vision of empowering businesses across India. Your primary responsibility will be to develop and nurture strong relationships with clients, understanding their business needs, and recommending tailored solutions to support their growth. This individual contributor role will require you to focus on achieving monthly client retention and renewal targets, providing you with a valuable opportunity to showcase your skills and contribute meaningfully to the company's success. Key Responsibilities: - Act as an individual contributor within the Client Servicing team - Build and maintain professional relationships with clients through telephonic and/or video conversations - Ensure that clients are effectively utilizing and benefiting from IndiaMART's products and services - Accurately define products/services in clients" e-catalogs - Drive revenue growth by upselling additional services and meeting fortnightly and monthly client retention and revenue targets - Conduct systematic follow-ups and ensure timely closures of deals - Address client complaints promptly and effectively - Engage in 10-15 meaningful telephone/video calls with clients on a daily basis Why Join IndiaMART: Joining IndiaMART means being part of the future of business. As a leader in the B2B marketplace, we are at the forefront of driving innovation and transformation in how businesses buy and sell. Here are some of the reasons to consider joining our team: - Attractive Incentives: Our incentive programs are designed to recognize and reward your hard work, allowing you to earn more as you achieve more. - Accelerated Career Growth: We provide a dynamic environment that fosters rapid career advancement. Many employees have reached leadership positions within five years, with over 500 success stories. - Learning Culture: Our I-LEAP program enables employees to learn and grow while working, offering attractive fee subsidies for individual learning and development. - Mediclaim Benefit: Employees can benefit from up to 2 lakh in cashless medical facilities at no cost to them. - Life Insurance Benefit: Employees can avail of life insurance coverage of up to 8 lakh without any additional premium.,

The job role involves reminding customers about pending dues and converting them into collections. You will be required to coordinate with both Inter and Intra departments for debt management support. Regular follow-ups and team coordination are essential, and you should possess high enthusiasm, diligence, and be willing to work for a long tenure. Collaboration with the Branch Team for collection conversion is also part of your responsibilities. You will be responsible for preparing Dunning Letters and should be capable of making 80 to 100 productive telephonic calls per day. The ideal candidate should have a language proficiency in English and the regional language, with proficiency in Hindi being an added advantage. A result-oriented individual with good relationship handling skills is desired, along with confidence, self-motivation, and the ability to work well in a team. Good interpersonal skills are also important. This role requires an energetic and passionate candidate with 0 to 2 years of experience, with a special preference for women candidates. The position is for a Collection Executive/Officer in the BPO/Call Centre industry, specifically in the Calling functional area. It is a full-time, permanent employment opportunity with a day shift schedule and performance bonus. Proficiency in Hindi and English languages is preferred, and the work location is in person.,