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2.0 - 6.0 years
0 Lacs
noida, uttar pradesh
On-site
As a part of the Client Servicing team at IndiaMART, you will play a crucial role in helping the company achieve its vision of empowering businesses across India. Your main responsibility will be to develop and maintain strong relationships with clients, understanding their unique business needs, and providing them with tailored solutions to support their growth journey. This individual contributor role will require you to focus on achieving monthly client retention and renewal targets, giving you the opportunity to showcase your skills and contribute significantly to the company's success. Your key responsibilities will include: - Building and managing professional relationships with clients through telephonic and/or video conversations - Ensuring that clients are utilizing and benefiting from IndiaMART's products and services - Accurately defining products/services in clients" e-catalog - Maximizing revenue through upselling additional services and meeting fortnightly, monthly client retention, and revenue targets - Conducting systematic follow-ups and ensuring timely closures - Resolving client complaints promptly - Engaging in 10-15 meaningful telephone/video calls with clients on a daily basis Joining IndiaMART means being part of shaping the future of business in the B2B marketplace. The company offers various incentives, including attractive incentive programs to reward your hard work and support your earning potential. IndiaMART also provides a dynamic environment for accelerated career growth, with many employees reaching leadership roles within five years. The learning culture at IndiaMART is fostered through the I-LEAP program, enabling employees to learn and develop their skills while working and offering fee subsidiaries for personal learning and development. Additionally, IndiaMART provides Mediclaim benefits with up to 2 lakh cashless facility free of cost for employees, along with life insurance benefits of up to 8 lakhs at no extra charge. Join IndiaMART today to be a part of a forward-thinking organization that values its employees" growth and well-being.,
Posted 1 day ago
2.0 - 6.0 years
0 Lacs
noida, uttar pradesh
On-site
As a valuable member of the Client Servicing team at IndiaMART, you will play a crucial role in realizing the company's vision of empowering businesses across India. Your primary responsibility will involve cultivating strong relationships with clients, understanding their unique business needs, and providing tailored solutions to support their growth journey. Your contribution as an individual contributor will be pivotal in achieving monthly client retention and renewal targets, allowing you to showcase your skills and drive significant impact on the company's success. You will be accountable for: - Establishing and maintaining professional relationships with clients through telephonic and/or video interactions - Ensuring clients effectively utilize and benefit from IndiaMART's offerings - Accurately defining products/services in clients" e-catalogs - Maximizing revenue by upselling additional services and meeting fortnightly, monthly client retention, and revenue goals - Conducting systematic follow-ups and ensuring timely issue resolutions - Engaging in 10-15 meaningful telephone/video conversations with clients daily Joining IndiaMART presents an exciting opportunity to be part of the evolution of the business landscape. As a leader in the B2B marketplace, we are committed to driving innovation and reshaping how businesses engage in buying and selling. By joining us, you can look forward to: - Attractive Incentives: Our incentive programs are structured to acknowledge and reward your efforts, allowing you to increase your earnings as you achieve more. - Accelerated Career Growth: We provide a dynamic environment that fosters rapid career progression. Many employees have advanced to leadership positions within five years, with numerous success stories to inspire you. - Learning Culture: Through our I-LEAP program, you can enhance your skills while working, with attractive subsidies for personal learning and development. - Mediclaim Benefit: Our employees enjoy cashless mediclaim facilities of up to 2 lakhs without any premium deduction. - Life Insurance Benefit: You are entitled to life insurance coverage of up to 8 lakhs at no additional cost. Join IndiaMART today and be a part of a team that is shaping the future of business!,
Posted 1 month ago
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