Sr. Executive/ Executive - E-Commerce

Job Title:

Role Description

Marketplace Management:

* Manage and optimize product listings on Amazon, Flipkart, and Myntra. * Ensure accurate product information, images, pricing, and inventory

availability.
* Monitor and resolve listing errors, suppression issues, and policy

compliance.

Sales & Performance Growth:

* Drive sales performance by implementing platform-specific strategies. * Track daily, weekly, and monthly sales trends; prepare Performance

reports.
* Coordinate with internal teams to ensure product availability and

timely fulfilment.

Advertising & Promotions:

* Plan and execute promotional campaigns, deals, and discounts to

maximize visibility.
* Manage Amazon Sponsored Ads, Flipkart Ads, and Myntra promotions

to optimize ROI.
* Monitor and optimize ad performance, budgets, and conversions. Operations & Logistics: * Coordinate with warehouse/logistics teams for smooth order

processing and returns.
* Monitor stock levels and ensure timely replenishment across

platforms.
* Manage vendor central, seller central, and Myntra partner portal

operations.

Customer Experience & Support:

* Monitor customer reviews, ratings, and feedback; resolve escalations. * Ensure high service quality, on-time deliveries, and effective issue

resolution.
* Analysis & Reporting

strategy.
*Prepare monthly dashboards on KPIs like sales, returns, ad spend, and

profitability.

Qualifications

field
* 4-6 years of experience managing e-commerce marketplaces

(Amazon, Flipkart, Myntra).
* Strong understanding of marketplace algorithms, SEO, and online

merchandising.
* Experience with Amazon Seller Central, Flipkart Seller Hub, Myntra

Partner Portal.
* Proficiency in MS Excel/Google Sheets for reporting and analysis. * Excellent communication, coordination, and problem-solving skills. * Ability to work independently and drive results under tight deadlines.