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Sr. Executive Customer Service

Sr. Executive Customer Service

SGS India

2 - 7 years

3 - 6 Lacs

Chennai

Posted:2 months ago| Platform:

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Skills Required

Customer Service Management Customer Relationship New client acquisition Customer Operations Customer Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Follow up with target clients & bring the new business. Prepare a market segmentation after studying the market scenario and potential keeping in mind the Existing clients with whom business being shared by other competitors, lost clients, new clients Regular visits to the client and develop partnership building between two organization by giving value addition say Technical advice, helping data collection, providing new updates on technology. Preparing sales monitoring reports and contact details along with the defined time frame To keep track with FARMER (KAM) on general performance of new hunt (client) he has brought in the lab. Watch the competitor Activity. Coordinate with different sections for any clarifications Liaise with Lab Manager, Sales Manager regarding day today sales and send regular reports to them. Textile Industry Experience is a Must. Interested candidates please share CV on sayeeda.pathan@sgs.com

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Sr. Executive Customer Service