Sr. Executive Collections (US Voice Process)

Work Location: Noida

Designation: Sr. Executive Collections / Debt Recovery

Experience: Minimum 1 year in US Collections / International Debt Recovery

Shift: Night Shift (US Timings)

Salary: Up to 45,000 per month + Incentives

KEY RESPONSIBILITIES

• Make outbound calls to US customers for overdue payments and collections.
• Handle first-party & third-party collections as per US process compliance.
• Manage customer accounts, update payment commitments, and follow-up till closure.
• Ensure customer satisfaction while meeting collection targets.
• Adhere to compliance, process guidelines, and quality parameters.

REQUIRMENTS

• Minimum 1 year of experience in US Debt Collection / AR Collections / Recovery.
• Excellent English communication and interpersonal skills.
• Good understanding of collection process, payment settlements, and skip tracing.
• Comfortable working in night shifts.
• No cab facility provided candidates should arrange their own transport.

WHAT WE OFFER

• Competitive salary up to 45,000/month.
• Unlimited incentive earning potential.
• Opportunity to grow within the International Collections domain.