Sr Engineer- MS team & Direct routing

Tata Communications

2 - 5 years

4 - 8 Lacs

pune

Posted:1 week ago| Platform:

Apply

Skills Required

direct routing sbc mtr microsoft teams teams voice

Work Mode

Work from Office

Job Type

Full Time

Job Description

Mandate Skills- SBC, MTGR, Direct Routing & MS Teams Voice

The role is responsible for network operations and maintenance. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.

Purpose of your Role

To support Microsoft Teams Direct Routing and Meeting rooms for customers.
Reporting and handling customer call for review of serManaging Teams Direct Routing infrastructure of the customer
Manage Endpoints like SBC, gateway, and Meeting room endpoints.
Working on reported tickets and maintaining SLA.
Working on any issues reported by customer and responding to emails
Monitoring the service, identifying, and fixing the issvice.

Knowledge and experience on SIP and telephony devices.
Good understanding of Microsoft Teams
Good understanding of VOIP devices.
Knowledge and experience in managing SBC\Gateways.
Managing Teams Direct Routing.
Managing Microsoft Teams Room Systems.

Desired Skill sets

Demonstration of problem-solving skills
Prior experience in providing technical support in fast paced, high availability, 24X7 environments.
Knowledge of network, operation systems
Good communication skills
Team player
Quick Learner.

More Jobs at Tata Communications

Junior Customer Service Executive-Video Conferencing Specialist

Pune

1 - 2 yrs

INR 1 - 3 Lacs

Sr Manager - Global Travel & Mobility Services

Mumbai, Maharashtra, India

5 - 8 yrs

Salary: Not disclosed

Wireless LAN Controller (WLC) L3 Specialist - Aruba

Pune

8 - 13 yrs

INR 8 - 16 Lacs

Manager Network Security- Cisco FTD & ASA

Pune

7 - 12 yrs

INR 7 - 16 Lacs

Data Science Engineer

Bengaluru

2 - 5 yrs

INR 14 - 19 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.