2 Mtr Jobs

Hello, Kindly find the JD as discussed for AV Engineer profile also find below brief about our Company. Velocis Systems Private Limited is an IT solutions and services provider based at various locations in India. With a focus on accelerating digital transformation journeys, Velocis partners with customers using future-ready technologies and excellent service quality. The company serves over 700 customers across India and has a network of 130+ service locations. We believe that each of us has the power to make an impact. Thats why we put our team members at the centre of everything we do. Our’s is a unique family of businesses that helps individuals and organizations unlock their full potential by providing tailored solutions, innovative strategies, and personalized support to achieve their goals and drive sustainable growth.[ www.velocis.in ] Job Description What you will be doing: • Run corporate live events and provide support for UC technologies such as Microsoft Teams, MTRs and Cisco video conferencing.• Work with and assist UC engineers for UCE projects, perform statistical analysis, analyze datasets and generate reports.• Organization o Planning, executing, tracking multiple meetings. o Ability to keep up to date on virtual event technology. o Liaison between facilities, IT teams and event stakeholders• Coordinating (Webcast production) o Scheduling, booking, planning event, conduct dry-runs, pre-production and post production. o Attend meetings with stakeholders to identify issues and make recommendations.• Technical skills o Working knowledge of supporting meetings platforms such as Microsoft Teams, Webex, Zoom, etc. o Experience with Events platforms such as Microsoft Teams Live Event, Microsoft Stream, Webex Event Center, vMix, Pearl 2 Encoder, Panopto, OBS, and video editing programs like Adobe Premiere Pro• Provide expert Conference Room AV Support, including troubleshooting and resolving technical issues promptly and effectively.• Install, configure, and maintain AV equipment in various AV spaces, ensuring optimal performance and functionality.• Demonstrate proficiency in working with and supporting Cisco Video Conferencing equipment, ensuring seamless and high-quality video conferencing experiences• Familiarity with Poly phones and their setup within conference rooms, ensuring efficient and clear communication capabilities. • Assist in troubleshooting Microsoft Teams Meetings, offering guidance and solutions to ensure successful virtual collaborations.• Conduct regular inspections and system checks in conference rooms to maintain the health and functionality of AV and network equipment.• Deliver IT AV support for large group meetings and events, ensuring smooth operation and technical assistance as needed.• Maintain accurate records of AV equipment inventory, configurations, and maintenance activities. What we need to see: • Minimum 3 years of experience in IT working as Unified Communications/Internal Events operations admin• Minimum bachelor’s degree in computer science, Engineering or related discipline• Experience using collaboration and conferencing tools such as Cisco Webex, Microsoft Teams• Experience with Vyopta, Pexip CVI, Magic Info, Novisign, Cisco Webex control hub, Teams admin portal is a plus• Technical, analytical, and presentation skills with a high degree of self-motivation and can-do attitude with strong MS office skills• Ability to work in a dynamic environment and adhere to tight deadlines.• Resilient and result driven to meet the required deadlines.• Strong communication and interpersonal skills (verbal and written)

As of today, Safran offers M365 management solution for all Safran Group users. M365 solution are deployed (Teams, OfficeApps, Viva engage, Onedrive, ...) This service is currently being performed by ISC team. Safran wants to increase its support service that includes: Microsoft 365 MS Teams Office Apps We are responsible for managing the day-to-day administration, planning, and problem-solving for the M365 environment. Role & responsibilities M365 administration. Experience with Office Apps (Word, Excel, Outlook, Teams, OneDrive, etc.). Powershell, Strong expertise in Microsoft 365 administration and troubleshooting. Active Directory, Group Policy, and Azure AD. Knowledge of networking fundamentals (DNS, DHCP, VPN, Wi-Fi, etc.) Responsibilities: • Diagnose, troubleshoot, and resolve complex incidents related to Microsoft 365 and Office Apps. • Provide Level 2 technical support for end-users, ensuring minimal downtime. • Participate in delivering Microsoft Teams and related Office 365 services. • Support MS Teams services and address MS Teams-related issues. • Stay updated with changes in Microsoft 365 and its portfolio of services • Implement and maintain in-depth knowledge of Office 365 services, particularly Microsoft Teams, Office apps, and Entra ID management. • Basic understanding of Exchange online and Sharepoint online • Good to have powershell scripting hands-on • Plan service rollouts and feature enhancements for Microsoft Teams. • Lead technology changes on the MS Teams platform and Office 365 connected services. • Provide technical guidance to service desk teams. • Create vendor cases and coordinate with external support. • Escalate unresolved issues to Level 3 support when necessary. • Resolve issues related to license assignments. • Perform root cause analysis and suggest improvements to prevent recurring incidents. • Collaborate with other IT teams to ensure seamless user experience and service continuity. • Share knowledge with teammates. • Document troubleshooting steps, resolutions, and best practices in the knowledge base. • Work on SNOW ticketing system, follow ITIL process, and adhere to SLA. Interested candidate share their profile on jyoti.mehra@safrangroup.com with CTC & notice period details.