Sr Engineer- MS team & Direct routing Tata Communications

2.0 - 5.0 years

4 - 8 Lacs

pune

Work from Office

Mandate Skills- SBC, MTGR, Direct Routing & MS Teams Voice The role is responsible for network operations and maintenance. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Purpose of your Role To support Microsoft Teams Direct Routing and Meeting rooms for customers. Reporting and handling customer call for review of serManaging Teams Direct Routing infrastructure of the customer Manage Endpoints like SBC, gateway, and Meeting room endpoints. Working on reported tickets and maintaining SLA. Working on any issues reported by customer and responding to emails Monitoring the service, identifying, and fixing the issvice. K...

Posted 2 months ago

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Information Systems Engineer Autodesk

3.0 - 5.0 years

0 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

Job Requisition ID # 25WD88321 Position Overview We are looking for a Information Systems Engineer focused on operations to support the daily health and reliability of Microsoft 365 services. The role is hands-on and service-oriented, with an emphasis on monitoring, incident response, and support for Microsoft Teams Voice and related M365 workloads. Responsibilities Monitor operational health of Exchange Online, SharePoint Online, and Teams Voice services Perform checks on voice routing, call queues, number assignments, and call quality dashboards Handle incident tickets and support requests related to telephony and collaboration platforms Track service advisories and support escalations in ...

Posted 5 months ago

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