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2 - 5 years

8 - 9 Lacs

Posted:14 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job profile: - -
The role will require supporting customers on various VAS products, troubleshooting and resolving issues through proper procedures round the clock.
-The responsibilities will also include carrying out routine activities, fault management, change management and other troubleshooting related issues.
- Must be comfortable to work in shifts.
- Have worked on VAS platform with hands on experience on Level 2 support for any voice, messaging or data application.
- Maintain service uptime & SLA as committed. Capacity planning & Redundancy management.
- Should have good analytical skills to identify root cause of reported problems from client.
- Application Support, Deployment of Release, patches & fixes on Platform.
- Carry out system audit with Internal and External teams. Provide input to Regulatory and other govt bodies related to application compliance. Provide valid justification for non-compliance cases.
- Configuration and troubleshooting of Linux environments (clustering, high availability, load balancing etc.).Exposure to working with various WebServers (Apache, Tomcat, Jboss). Key Skills required:
Should have hands on experience on Linux platform, should be able to troubleshoot issues related to Application & Linux environments. RHCE/RHCA certification
Should have hands on experience with MySQL OR Oracle .
Basic knowledge about Telecom like IN, HLR, SMSC, VLR, GSM, MSC .
Must have good knowledge of Docker and Kuberenetes and should be able to manage related task indepdently.
. Basic understanding and knowledge AWS OR AZURE cloud.
. Basic understanding of Python and shell scripting.
. Good verbal and written communication skills.
. Knowledge of Tomcat, JBOSS, Apache and Webservers.

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