Sr. Endpoint Engineer

Position Overview

We are seeking a Senior Endpoint Engineer to join our endpoint management team in maintaining and securing 600+ corporate devices across our global organization. This remote position requires a technical expert with a strong focus on automation, efficiency, and reducing contact time while ensuring compliance across multiple security frameworks. You will report to the Manager of Endpoint Engineers and work alongside a team of 4 engineers.

Key Responsibilities

• Maintain, patch, and ensure compliance for Windows and macOS endpoints using NinjaOne
• Develop and implement automation scripts to reduce manual processes and minimize end-user contact time
• Troubleshoot and resolve complex endpoint issues with minimal escalation
• Execute patch management cycles and ensure timely deployment across all devices
• Implement endpoint security policies and procedures as defined by management
• Monitor endpoint health metrics and proactively identify areas for improvement
• Create and maintain technical documentation for endpoint configurations and processes
• Collaborate with security and IT teams on endpoint protection initiatives
• Participate in incident response for endpoint-related security events
• Assist in vendor evaluations and provide technical input for solution selection
• Mentor junior team members and share technical knowledge
• Participate in on-call rotation for critical endpoint issues

Required Skills & Qualifications

• 3-5 years of hands-on endpoint management experience

• Strong proficiency with NinjaOne or similar endpoint management platforms

• Experience managing both Windows and macOS environments
• Advanced scripting skills in PowerShell and Python for automation
• Solid understanding of patch management, software deployment, and configuration management
• Experience with security compliance requirements (SOC2, ISO27001, GDPR, CCPA)
• Strong troubleshooting and problem-solving abilities
• Self-motivated with ability to work independently in a remote environment
• Excellent written and verbal communication skills
• Must be able to read and speak fluently in English

Preferred Qualifications

• Experience in cybersecurity or identity governance industries
• Certifications such as Microsoft 365 Certified: Modern Desktop Administrator or similar
• Experience with zero-trust security models and endpoint detection and response (EDR) tools
• Knowledge of automation frameworks and CI/CD pipelines
• Experience implementing self-service IT solutions
• Familiarity with cloud-based device management strategies

Work Environment

• Must be available for occasional meetings across global time zones
• On-call rotation participation required for critical issue