Sr. Desktop Support Engineer

3 - 5 years

3 - 4 Lacs

Posted:1 week ago| Platform: GlassDoor logo

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Work Mode

Remote

Job Type

Part Time

Job Description

We are hiring a Senior Desktop Support Engineer with hands-on experience in Mac support and Windows environments. The role involves providing on-site IT support, hardware and software troubleshooting, and ensuring smooth day-to-day IT operations for client offices.

Key Responsibilities:

  • Provide IT and MAC desktop support to users.
  • Troubleshoot operating system, hardware, and network issues.
  • Perform software installation and configuration.
  • Maintain IT asset records and ensure timely issue resolution.
  • Coordinate with remote support teams when required.

Required Skills & Experience:

  • 3–5 years of experience in desktop or IT support.
  • Strong knowledge of macOS, Windows OS, and networking.
  • Excellent troubleshooting and communication skills.

Qualification:

  • Diploma / Degree in Computer Science or IT.
  • Apple or Microsoft certification preferred.

Job Type: Permanent

Pay: ₹30,000.00 - ₹35,000.00 per month

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