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Sr. Customer Service Executive - Global Network Operations

Sr. Customer Service Executive - Global Network Operations

Tata Communications

0 years

0 Lacs

pune maharashtra india

Posted:2 weeks ago| Platform:

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Skills Required

service network mobility collaboration security sip ip routing switching mpls management voip troubleshooting

Work Mode

On-site

Job Type

Full Time

Job Description

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of CommunicationsGood understanding of Various telecom Standards and Protocols (RFC, ITU, IETF, SS7, SIP, MGCP, MEGACO, DP such as E.164)

Knowledge on Soft-switch / Multi-service Access switch / Session Border Controllers (SBC) Media Gateways and or IP PBX
Knowledge on IP addressing / routing / switching / MPLS concepts.
Specific knowledge of , RFC1918 , Sonus(Ribbon) ,Dialogic

Excellent Carrier/Supplier Management Skills
Should have worked in Voice Telecom Operations team,Experience in operating in TDM/NGN/VoIP based switching.Good understanding of IP Connectivity troubleshooting.

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Tata Communications

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Chennai

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Sr. Customer Service Executive - Global Network Operations