Sr. Customer Care Executive

0 years

0 Lacs

Posted:23 hours ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

Your go-to source for the latest trends in fashion and beauty. We provide styling tips, product must-haves, and the latest looks served fresh daily. Our focus is on delivering high-quality content that keeps our audience knowledgeable and up-to-date with current trends.

Role Description

This is a full-time on-site role for a Sr. Customer Care Executive based in Noida. The Sr. Customer Care Executive will be responsible for managing customer support and ensuring customer satisfaction. Daily tasks include addressing customer inquiries, resolving complaints, providing exceptional customer service, and enhancing customer experience. The role also includes supporting sales efforts by effectively communicating product information to customers.

Qualifications

  • Customer Support, Customer Satisfaction, and Customer Service skills
  • Strong Communication and Interpersonal skills
  • Sales skills and the ability to upsell products
  • Proven problem-solving abilities and a customer-focused approach
  • Excellent organizational skills and attention to detail

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