Sr Associate - Spanish Language Expert

Golden Opportunities

4 - 8 years

10 - 20 Lacs

mumbai

Posted:2 weeks ago| Platform:

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Skills Required

spanish language voice process customer support spanish b2 call handling voice support

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are seeking a highly skilled Voice Support Specialist to join our team. The ideal candidate will have excellent verbal communication skills, be proficient in the Spanish language, and have experience in voice process. Location Mumbai

Responsibilities

Provide high-quality voice support to customers in Spanish via phone, email, or chat.
Handle customer calls in a professional and courteous manner, resolving issues and answering questions to their satisfaction. Maintain accurate records of customer interactions, including call logs and issue resolutions.
Collaborate with internal teams to resolve complex customer issues and improve overall customer experience.
Stay up-to-date with product knowledge and company policies to provide accurate information to customers. Requirements Certified in Spanish language (B2 level )Experience in voice process and call handling.
Excellent verbal communication skills.
Ability to work in a fast-paced environment and handle multiple customer interactions simultaneously.
Strong problem-solving skills and ability to think critically. Benefits Comprehensive health insurance
Retirement plan with company matching
Paid time off and holidays
Opportunities for career growth and professional development

Contact Person: Subashini

Email ID: subashini@gojobs.biz

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