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2.0 - 6.0 years
0 Lacs
karnataka
On-site
Role Overview: You will be part of the Cross asset Derivative Confirmations team based in Bangalore, India. The team is responsible for processing daily confirmations and related activities using the Thunderhead documentation tool. Your core functions will include drafting and dispatching legal confirmations to clients, executing legal confirmations efficiently, understanding product fundamentals, underlying instruments, and business strategies. The team leverages the Thunderhead platform for template development of legal documents. Key Responsibilities: - Proficiency in Spanish language with a certification at B2 level or above - Strong English communication skills are essential - Knowledge of Smart Communication, Thunderhead tool for Derivatives, and OTC products is advantageous - Ability to work independently and as part of a team - Excellent oral and written communication skills to interact with business and technical stakeholders - Solid knowledge of MS Office tools such as Word, Excel, and PowerPoint Qualifications Required: - Graduate, preferably in Commerce - Experience in Thunderhead Template creation role is preferred - Exposure to IB operations and knowledge of derivatives is an added advantage - Strong understanding of ISDA confirmation template framework and recent ISDA regulatory rules affecting OTC Derivatives - Strong analytical skills, detail orientation, service commitment, organizational, and interpersonal skills - Fluent in English, both verbal and written communication - Ability to work independently and in a team environment, with an eye for detail, multitasking ability, and meeting strict deadlines Additional Details: The team aims to simplify complex document design by leveraging data at the core of the business through Thunderhead. Thunderhead is a licensed external Vendor application used for document generation and content management. The team plans and monitors delivery progress with agreed quality levels to ensure timely delivery. As part of the company's flexible scheme, you will enjoy benefits such as best-in-class leave policy, gender-neutral parental leaves, childcare assistance benefit, sponsorship for relevant certifications, and comprehensive insurance coverage for you and your dependents. For more information about the company and its culture, please visit the Deutsche Bank Group website at https://www.db.com/company/company.htm. The company promotes a positive, fair, and inclusive work environment, encouraging applications from all individuals.,
Posted 20 hours ago
0.0 - 4.0 years
0 Lacs
gandhinagar, gujarat
On-site
Role Overview: As a Bilingual Expert (Spanish and English) at our company in Gandhinagar, you will be responsible for providing satisfactory customer service and Level-1 troubleshooting to customers. Your role will involve handling calls in Spanish and English, ensuring customers" issues are promptly addressed, and communicating with customers to provide information on promotions and offers. Your go-getter attitude will play a key role in delivering excellent customer service and resolving problems effectively. Key Responsibilities: - Assist customers with their inquiries and issues, ensuring their satisfaction - Protect customers" confidential information and use it only for official purposes - Communicate effectively with customers using Internet and different software - Follow up with customers to address any concerns and ensure their satisfaction - Embrace change and be open to consistent coaching for continuous improvement - Work in night shifts and a 24*7 environment with flexibility Qualifications Required: - Graduation degree - Familiarity with Spanish culture - Proficiency in English and Spanish language (verbal & written) - Comfortable working in a fast-paced environment - B1/B2 level certification will be considered an advantage Please note that as a Bilingual Expert, you will have the opportunity to avail various benefits such as transportation allowance, canteen subsidy, health insurance, and more. Additionally, the company encourages work-life balance initiatives, rewards & recognition, and internal movement through IJP to support your career growth.,
Posted 2 days ago
0.0 - 4.0 years
0 Lacs
gandhinagar, gujarat
On-site
In this role as a Bilingual Expert (Spanish and English) at our company located in Gandhinagar, you will have the opportunity to make a difference by providing excellent customer service and troubleshooting to assist our customers in a professional and timely manner. **Role Overview:** As a Bilingual Expert, you will be responsible for assisting customers with their inquiries and issues, ensuring their satisfaction, and providing Level-1 troubleshooting. Your role will involve communicating with customers in both Spanish and English languages, handling calls, and addressing their concerns effectively. **Key Responsibilities:** - Assist customers with their inquiries and issues, ensuring satisfactory customer service. - Provide Level-1 troubleshooting to resolve customer concerns promptly. - Protect customers" confidential information and ensure it is only used for official purposes. - Communicate with customers using Internet and various software to provide information on promotions and offers. - Follow up with customers to ensure their satisfaction, address queries, and resolve any problems. - Embrace coaching and actively participate in performance planning and goal setting. - Be adaptable to change and maintain flexibility in the work environment. **Qualifications Required:** - Graduation qualification is mandatory. - Freshers or experienced individuals are welcome to apply. - Knowledge of Spanish culture and proficiency in handling calls in Spanish and English. - Comfortable working in night shifts and a 24*7 work environment. - Excellent communication skills in English and Spanish languages (verbal and written). - Open to working from the office location. - Possessing a B1/B2 level certification will be an added advantage. We offer a range of benefits to support our employees, including transportation allowance, canteen subsidy, night shift allowance, health insurance, tuition reimbursement, and more. Additionally, our work culture emphasizes work-life balance initiatives, rewards and recognition, and internal career growth opportunities through our internal job posting program. If you are ready to take on this exciting opportunity and contribute to our team, we look forward to receiving your application and having you join us as a valuable member of our company.,
Posted 4 days ago
0.0 - 5.0 years
3 - 4 Lacs
zirakpur
Work from Office
Hiring Sales Executive (Spanish Language) Process- International Location- Zirakpur Salary - 30k to 35k + Incentives Candidate must have B2 Level in spanish Interested can call/whatsApp@7986969965
Posted 5 days ago
0.0 - 5.0 years
3 - 8 Lacs
pune
Work from Office
Department: BPS Shift: US Shift (Eastern and Pacific) Job Requirements: 0-5 years of International BPO experience Excellent Spanish and English communication skills Willingness to work in US shifts Link to be included for applying- https://zrec.in/yEDL3?source=CareerSite
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
punjab
On-site
The role based in Mohali, Punjab, India, requires you to perform a comprehensive annual review of existing counterparties and assign credit limits accurately and promptly. Your responsibilities will also include supporting the centralized risk team with various tasks such as industry updates in Delta, validating insurance, and conducting intuitive grading in case of insufficient financial information. Additionally, you will be involved in credit history and compliance checks, blocked order management/order release, and creating risk reports using Tableau desktop version. Furthermore, you will play a crucial role in coaching trainees and newcomers within the company, fostering a collaborative work environment to achieve common objectives. Building strong relationships with teams and departments will be essential for this role. To excel in this position, you must demonstrate behavior that focuses on improving outcomes by making data-driven decisions, prioritizing customer satisfaction, and gaining insights into the global strategy. Collaborative communication, continuous self-development, problem-solving skills, and the ability to manage work effectively, especially during challenging times, are key behavioral attributes. In terms of technical skills, you should have experience in accounting, finance, credit risk, coordination with stakeholders, and issue resolution. Proficiency in Spanish is required to communicate with customers and the commercial group effectively. Excellent communication, presentation, and problem-solving skills are essential. The ability to provide high-quality customer service, work independently under time pressure, and maintain meticulous attention to detail are also crucial for this role. The ideal candidate will possess a university degree in finance (Graduation, MBA, CMA, or CA) along with 3-5 years of working experience in finance, accounting, risk, or credit functions, preferably in the Agribusiness industry. Experience in managing people and processes during periods of change, strong computer skills, and competency in Microsoft Office tools are necessary. Joining Bunge offers several advantages, including experience in a Shared Services Centre setup, familiarity with processing high transaction volumes, exposure to SAP, strong customer service and communication skills, and working knowledge of the commodity industry. Bunge, a global leader in oilseed and grain products and ingredients, with a history dating back to 1818, provides sustainable products and opportunities for farmers and consumers worldwide. With headquarters in St. Louis, Missouri, Bunge employs over 25,000 individuals globally, supporting farmers and consumers through various facilities and production sites. Bunge is an Equal Opportunity Employer, promoting diversity and inclusion in the workplace and encouraging applications from veterans and individuals with disabilities.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
As a Fraud Analyst (Spanish Language) at Accertify, you will play a crucial role in ensuring the delivery of exceptional digital experiences by researching and making decisions on high-risk e-commerce transactions for clients across various industries. Your responsibilities will include manually reviewing queued transactions to assess fraud likelihood, prioritizing tasks to meet deadlines, independently resolving complex issues through in-depth investigation, and sharing fraud trends and best practices with colleagues and leaders. You will maintain a high level of professionalism while interacting with customers and developing expertise specific to clients to support a model-first approach. Utilizing the features of the fraud platform, you will enhance your familiarity with client risk profiles and collaborate with a team of industry experts to monitor real-time fraud decisioning software. Your role will involve thorough research of transaction risks using a combination of new and existing tools, reporting platform issues promptly, and ensuring compliance with regulatory standards. To excel in this position, you must possess a Bachelor's degree and demonstrate a strong interest in pursuing a career in fraud prevention. While previous experience in e-commerce fraud prevention is preferred, it is not mandatory. Key skills required include strong organizational, analytical, and critical thinking abilities, exceptional problem-solving skills, confidence in independent decision-making, and the ability to work effectively in a fast-paced environment. Fluency in both spoken and written Spanish is essential, as the role involves engaging in clear, professional conversations and comprehending complex written material. Proficiency in Microsoft Office Suite, strong internet research skills, and the flexibility to work varied shifts, including non-business hours, are also necessary. Initially, the role will be onsite in the office for the first three months, transitioning to a hybrid model (three days in the office, two days remote) thereafter. Accertify may require additional in-office workdays based on client needs. The office is located at Tower 1, Floor 2, International Tech Park, Sector 59, Gurugram, Haryana 122002. Joining Accertify offers a range of benefits, including comprehensive health coverage, generous time off, financial wellness programs, professional growth opportunities, wellness support, family-friendly benefits, and various perks tailored to global locations. This role provides hybrid work flexibility after the initial training period, with a PTO blackout period from October to January.,
Posted 1 week ago
1.0 - 5.0 years
5 - 9 Lacs
navi mumbai
Work from Office
International Voice process - Customer Service (Spanish, Polish and German Language) Requirement - HSC/ Graduate with mandatory 1 year US voice customer experience on paper. Required Candidate profile • Nature Of Job - Voice Proficiency required in - Spanish/Polish/German Language Cluster 1/Cluster 2 • 24*7 Shifts and 2 rotational week offs
Posted 1 week ago
1.0 - 6.0 years
8 - 10 Lacs
navi mumbai
Work from Office
Hiring for International Voice process - Customer Service (Spanish Language) LOCATION - Mumbai • Nature Of Job - Voice • Salary : 10 LPA Proficiency required in - Spanish Cluster 1/Cluster 2 • 24*7 Shifts and 2 rotational week offs Required Candidate profile • Interview Rounds: HR, Amcat, Typing, Language Assessment, Ops. Normal Amcat to be done completed before operations round with B2 score
Posted 1 week ago
1.0 - 5.0 years
5 - 9 Lacs
mumbai suburban
Work from Office
International Voice process - Customer Service (Spanish, Polish and German Language) Requirement - HSC/ Graduate with mandatory 1 year US voice customer experience on paper. Required Candidate profile • Nature Of Job - Voice Proficiency required in - Spanish/Polish/German Language Cluster 1/Cluster 2 • 24*7 Shifts and 2 rotational week offs
Posted 1 week ago
1.0 - 6.0 years
8 - 10 Lacs
mumbai suburban
Work from Office
Hiring for International Voice process - Customer Service (Spanish Language) LOCATION - Mumbai • Nature Of Job - Voice • Salary : 10 LPA Proficiency required in - Spanish Cluster 1/Cluster 2 • 24*7 Shifts and 2 rotational week offs Required Candidate profile • Interview Rounds: HR, Amcat, Typing, Language Assessment, Ops. Normal Amcat to be done completed before operations round with B2 score
Posted 1 week ago
1.0 - 4.0 years
4 - 7 Lacs
gurugram
Work from Office
We are hiring for Spanish language expert who should have worked in BPO as a Spanish Language Executive for minimum 1 year. B2 Certified is required upto 50k in hand Both side cabs Contact Neeraj 9315231503 Deepali 9650092537 Priyanka 9816787033
Posted 1 week ago
0.0 - 4.0 years
0 Lacs
haryana
On-site
You will be joining Sportsdunia, a rapidly growing global sports media platform founded in 2023 and based in Jaipur. The company offers real-time updates, expert analysis, and exclusive content covering a wide range of sports such as football, cricket, basketball, gaming, and esports. By delivering authentic, data-driven news, analysis, and statistics, we aim to redefine sports journalism and cater to sports enthusiasts worldwide. As a Spanish Content Writer at Sportsdunia, you will hold a full-time on-site position. Your primary responsibilities will include web content writing, developing content strategies, conducting research, and writing and proofreading Spanish content related to sports events, news, and analysis. To excel in this role, you should possess strong skills in web content writing, writing, and proofreading. Additionally, experience in developing content strategies and conducting research will be beneficial. Fluency in Spanish and excellent written and verbal communication skills in Spanish are essential requirements. A passion for sports, particularly football, cricket, basketball, gaming, and esports, along with a solid knowledge of these sports, will be advantageous. Freshers are encouraged to apply for this position. A Bachelor's degree in Spanish, Journalism, Communications, or a related field is preferred. If you are enthusiastic about sports and possess the necessary skills and qualifications, we look forward to welcoming you to our team at Sportsdunia.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
delhi
On-site
You are seeking a Spanish Language Teacher (Offline) position in Pitampura, Delhi 110034. We are looking for an enthusiastic individual with a strong grasp of the Spanish language and a passion for teaching students of various age groups using interactive and immersive methods. As a Spanish Language Teacher, your key responsibilities will include conducting engaging and interactive offline Spanish classes, teaching Spanish as per CEFR levels or school board curricula, designing and implementing lesson plans, activities, and assessments, encouraging active student participation and cultural learning, tracking student progress, providing regular feedback, preparing students for Spanish proficiency exams if required, maintaining discipline, and creating a positive classroom environment. To be considered for this role, you should have proficiency in Spanish (minimum B2 level preferred), a degree in Spanish, Education, or a relevant field OR certification (DELE/MA in Spanish), teaching experience (especially in offline or classroom setups), excellent communication and interpersonal skills, a passion for language education and cultural exchange, and be based in or near Pitampura or able to commute. Bonus skills that are preferred but not mandatory include experience with international curricula, familiarity with classroom technology or audio-visual tools, and the ability to teach both school students and adults. If you meet the qualifications and are interested in this opportunity, please send your resume for consideration. This position is available as Full-time, Part-time, Permanent, and requires in-person work at the designated location.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
balaghat, madhya pradesh
On-site
As a Telemarketing Sales Professional with at least 1 year of experience, you will have the opportunity to work remotely and be responsible for achieving set targets. Your role will involve converting provided leads into successful sales, finding potential clients, and initiating market studies. A key requirement for this position is proficiency in the Spanish language, including the ability to read, speak, understand, and translate when necessary. The ideal candidate will be focused on results and possess the drive to generate new leads effectively. If you are a motivated individual with a proven track record in telemarketing and successful sales, this role offers an exciting opportunity to contribute to the growth of the company.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
vijayawada, andhra pradesh
On-site
As a Spanish Teacher at Bloomingdale International School in Vijayawada, India, you will have the opportunity to inspire students to embrace language learning and become culturally fluent global citizens. You will be responsible for delivering engaging, student-centered Spanish lessons aligned with the International Baccalaureate (IB) curriculum at different levels (PYP, MYP, or DP). Your role will involve fostering a deep appreciation for the Spanish language and Hispanic cultures through immersive classroom experiences, developing students" proficiency in speaking, listening, reading, and writing Spanish, and promoting intercultural understanding. Collaboration with colleagues across disciplines to create transdisciplinary units and projects, organizing Spanish language clubs, cultural exchange programs, and international events, as well as participating in professional development initiatives will be essential aspects of your role. Maintaining clear communication with students, parents, and peers to strengthen community ties will also be a key responsibility. The ideal candidate for this position holds a Bachelor's or Master's Degree in Spanish, Language Education, Linguistics, or a related field. Prior experience in teaching in an IB school or an international curriculum setting is preferred, along with familiarity with IB PYP, MYP, or DP frameworks. Strong communication skills, effective classroom management strategies, the ability to differentiate instruction for diverse learners, and an innovative approach to language education are crucial for success in this role. If you are a growth-oriented educator passionate about global citizenship, diversity, and inclusive learning, we welcome your application. Relocation support will be provided to selected candidates, ensuring a seamless transition to Vijayawada and integration into our global school community. By joining Bloomingdale International School, you will become part of a globally recognized IB World School committed to nurturing young minds for a global future, working in a supportive and innovative environment, and engaging with a diverse and inclusive community. If you are ready to ignite global minds through the love of language and culture, we look forward to welcoming you to our dynamic educational environment at Bloomingdale International School.,
Posted 2 weeks ago
5.0 - 8.0 years
0 Lacs
pune, maharashtra, india
On-site
Primary Function: This role is in the Accounts Payable Process in a fast-paced, high volume WSS environment that supports Vanderlande's global business and operations that use the JD Edwards application for financial accounting and reporting. The position is responsible for preparing and processing Invoices, Indexing, Payments, Vendor Reconciliation, answering supplier queries, resolving customer queries, etc. with a high degree of efficiency and quality for Vanderlande's business units. Essential Functions: Invoice Processing and matching - 3/2 way matching of invoices to open Purchase Orders/ Contracts per SLA (Service Level Agreement) deadlines and ensuring sufficient controls for multi-currency invoices processing Support Indexing activity in the Purchase to Pay cycle Processing and accounting of Non-PO invoices as per the Policy Focus on ITBR & Voucher Logging - Working with operations/ SCM/Project Managers in ensuring invoices holds due to be released are cleared on time for payment Ability to think in terms of processes and acknowledge the complexity of an A/P process in a project organization Pragmatic, good sense of priorities, and able to work under pressure Experience with ERP solutions, classic or cloud, and A/P automation Accurate auditing of Travel and Expense Claims, adhering to Vanderlande Policies Strict Compliance on Segregation of Duties policy Month End Deadlines- Ensuring all month-end activities are completed to deadlines in order to close AP Periodic transactions Reviews and monitors individual workload Supplier Management and communication - Responsible for answering supplier queries on invoices, payments as well as a reconciliation of supplier statements Strong focus on internal controls and company's accounting policies Maintain positive relationships with supplier, both internal & external. Ensure professional and appropriate communications. Gathers data for potential process improvements Know and comply with Vanderlande's policies: Global Ethics, Values and Philosophy, Management Environmental Safety and Security and Health Other activities assigned by supervisor or special requirements from management or company. Auditing and accurate reporting of High Dollar invoices (10K and Above) ensuring quality output Seeking feedback in a professional manner, learning from mistakes and applying the same in in daily operational tasks Sharing of best practices with team members to enable team performance Basic Requirements Bachelor's Degree in Accounting, Finance or related field from an accredited institution required 5-8 years of relevant experience in the Accounts payable domain Should be Team Leader or Subject Matter Expert in Accounts Payable domain. Skilled in Accounts Payable functioning. Spanish language expert. Customer service industry experience essential, preferably captive shared service experience Strong verbal and written communication skills. Sound problem-solving skills and ability to identify the issue and propose a solution Awareness of internal controls especially SOX requirements Actively monitoring and maintaining the A/P suspense accounts in JD Edwards Period end reporting under IFRS and J-SOX Hiring, training, coaching, periodic review and appraisal team Process management Coordinate the daily activities of the A/P team Anticipate challenges and changes and report these. Prevent surprises. Knowledge of AP processes and related financial processes. Ability to work within a team environment ERP and Workflow Software's knowledge preferably JD Edwards, Bellin, Tungsten, Kofax, MXP Position Criteria: Sound MS Office skills (Excel, PowerPoint, Access, Word) required Good Accounting knowledge Strong customer service orientation A structured approach to problem-solving and issue resolution Ability to apply accounting system expertise to troubleshoot financial system problems, resolve customer issues and implement new solutions. Attention to detail and a high level of accuracy. Ability to consistently meet deadlines. Highly motivated self-starter who can work well in a team environment or independently. Adaptable to change. Assist your colleagues on your strong points to improve them in their role Coach/Support them in addressing complex and/or international issues Close co-operation with other APAC AP teams Provide support to colleagues where possible, accept support where it is offered. Demonstrates strong skills in following competencies: Dealing with Ambiguity, Customer Focus, Functional/Technical Skills, Integrity and Trust, Organizational Agility, Drive for Results
Posted 2 weeks ago
0.0 - 4.0 years
0 Lacs
punjab
On-site
You will be part of our Spanish helpdesk department, where your role will involve providing clients with top travel deals and exceptional customer service. Your responsibility will include converting inbound Spanish calls into sales calls to generate revenue for the company. You will assist corporate clients and business partners by offering the best routing for their destination and competitive fares available in the market. As a consultant, you will help clients with travel planning, business packages, vacation packages which may include flights, hotels, cars, and additional activities. To excel in this role, you should have a background in the travel industry and be familiar with GDS systems such as Amadeus, Sabre, Galileo, and Worldspan. Meeting targets while ensuring quality and accuracy are key qualities we are looking for in candidates. We seek individuals with strong Spanish communication skills and proficient in English. Even freshers with knowledge of the Spanish language are encouraged to apply. A diploma and B1/B2 certification in Spanish are preferred qualifications for this position.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
haryana
On-site
The job requires you to maintain stringent allocated budget throughout the end-to-end project cycle. You will be responsible for proactively identifying and addressing potential risks to ensure the successful completion of projects. Additionally, you will need to ensure timely project completion by managing milestones, resource allocation, and inter-departmental dependencies throughout the project lifecycle. Your role will also involve maintaining transparent communication, delivering timely updates, and ensuring alignment with strategic business objectives to engage stakeholders and ensure their satisfaction. Moreover, proficiency in the Spanish language is essential for this position.,
Posted 2 weeks ago
0.0 - 3.0 years
0 Lacs
haryana
On-site
Are you a detail-oriented, proactive graduate with a passion for finance and marketing operations Do you possess B2 certification in Spanish Language and are looking for an exciting full-time opportunity where your language skills are highly valued If so, we want to hear from you! We're seeking a Marketing Budget Analyst with Spanish Language Expertise to join our dynamic team in Gurugram. In this crucial entry-level role, you'll play a vital part in ensuring the smooth financial operations of our marketing initiatives, with a special focus on supporting our Spanish-speaking markets and stakeholders. What You'll Do: Formalize and manage essential financial documents: Handle Statements of Work (SOW), Joint Marketing Agreements (JMA), Sponsorship agreements, and change order forms, ensuring all necessary approvals (including Legal/CELA). Facilitate Vendor Management: Handle vendor creation and SSPA (Microsoft) enrollment for our partners. Leverage your Spanish language skills to communicate effectively with stakeholders and vendors in Spanish-speaking regions, ensuring clarity and accuracy in financial processes and documentation. What You'll Bring: Fluency in Spanish Language (B2 Certified): This is a mandatory requirement for effective communication and document handling with our Spanish-speaking partners. Graduate/Postgraduate degree in a relevant field. Fresher or up to 1 year of experience we're looking for enthusiastic new talent! Exceptional Attention to Detail: A meticulous approach to financial data and documentation. Self-Starter & Proactive Attitude: Ability to take initiative and manage tasks independently. Strong Written and Verbal Communication Skills: Clear and concise communication is key. Proficiency in Microsoft Office: Especially Excel, for data management and reporting. Understanding of Marketing Operations: (Good to have, but we're ready to teach you!),
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As a Translator, you will provide technical translation services for technology programs and projects. Your typical day will involve collaborating with various teams to ensure accurate and contextually appropriate translations, reviewing technical documents, and maintaining consistency in terminology across projects. You will also engage in discussions to clarify project requirements and provide insights on language nuances, ensuring that the final output meets the highest standards of quality and precision. Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute to providing solutions to work-related problems. Review and edit translated documents to ensure accuracy and clarity. Collaborate with subject matter experts to understand technical content and context. Professional & Technical Skills: - Must To Have Skills: Proficiency in Spanish Language. - Strong understanding of technical terminology in both source and target languages. - Experience with translation software and tools. - Ability to work under tight deadlines while maintaining high-quality standards. Additional Information: - The candidate should have a minimum of 3 years of experience in the Spanish Language. - This position is based at our Bengaluru office. - A 15 years full-time education is required.,
Posted 1 month ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
As a Spanish Customer Service Specialist based in Bangalore (Hybrid), your role is critical as you will be the primary point of contact for both customers and the company. Your main responsibility will be to lead the order-to-cash process, ensuring seamless communication and efficient handling of customer inquiries, orders, and issues. It is essential to manage customer interactions, process orders, address concerns, and coordinate with internal teams to ensure timely and accurate delivery of products and services. Your role plays a vital part in maintaining customer satisfaction and fostering strong, long-term relationships. You will be working in shifts from 9 PM to 6 AM (IST). To excel in this role, you must deliver extraordinary customer experience by providing world-class customer service. Strong communication skills in Spanish Language (Read and Write) are required to converse with customers and stakeholders effectively. You will be responsible for responding promptly to customer inquiries via phone and email, providing detailed information about products, services, and order status, resolving customer complaints and issues efficiently and professionally, processing customer orders accurately and efficiently, tracking order progress, and ensuring timely delivery. Additionally, you will coordinate with planner, logistics, sales, product management, and quality teams to fulfill customer requirements. Being the primary point of contact between customers and the manufacturing team, you will communicate any changes in order status, delays, or issues to customers promptly. Your duties will involve preparing and delivering order confirmations, shipping notifications, and other relevant information, maintaining accurate and up-to-date customer records and order documentation, generating regular reports on order status, customer interactions, and other relevant metrics, identifying trends to improve customer service processes, troubleshooting issues related to orders, deliveries, and product quality, gathering customer feedback, and suggesting improvements to products and services. Moreover, you will participate in team meetings and training sessions to stay updated on products and processes, as well as assist in the development and implementation of customer agreements and procedures. The ideal candidate should have a Bachelor's or Business degree or equivalent experience, proficiency in Spanish (B2.2 or C1), good knowledge of SAP, and supply chain knowledge. A minimum of 4+ years of experience in Spanish Customer Service, Sales Operations, Supply Chain, and Logistics is required for this role.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
delhi
On-site
You will be responsible for handling inbound tour enquires for Mexico, Argentina, Chile, and all Latin American countries. It is essential to have a good command over the Spanish language to effectively communicate with customers. Your duties will include managing sales inquiries, bookings, documentation, and handling complaints in a professional manner. Additionally, you will be tasked with designing and preparing itineraries for holiday packages tailored to customer preferences. This role also involves managing inbound bookings and coordinating documentation processes. You will be required to correspond with transporters and handling agents, as well as process bookings by working closely with the team and agents. A strong knowledge of domestic and international destinations is necessary for this position, along with prior experience in a travel company. Excellent communication skills are vital for attending to customer queries via emails and phone calls, while ensuring regular follow-ups are conducted. The ideal candidate will be self-motivated, resourceful, and demonstrate the ability to quickly grasp new concepts. This role requires working in a fast-paced, multi-tasking environment, making it crucial to be adaptable and willing to take on various responsibilities.,
Posted 1 month ago
0.0 - 4.0 years
0 Lacs
gandhinagar, gujarat
On-site
The company, Etech Global Services, was founded in 2003 in Nacogdoches, Texas and has expanded to become a global contact center leader with over 3,600 employees spread across 8 locations in the U.S., Jamaica, and India. Annually, Etech handles over 200 million voice, chat, and email interactions for more than 50 global brands, which includes several Fortune 50 companies. The company is centered around servant leadership, leveraging technology-enabled human expertise to deliver outcome-driven customer experiences. Etech's divisions, such as Etech Insights, QEval, and Etech Technology Solutions, focus on driving measurable results and fostering innovation in their services. The core mission of Etech is to provide exceptional customer experiences and innovative solutions while making a significant impact for their clients and communities. This full-time on-site role is for a Spanish Language Expert based in Ahmedabad. The responsibilities of the Spanish Language Expert include offering language services like translation, interpreting, as well as handling writing and communication tasks. The expert will be accountable for ensuring the accuracy and cultural appropriateness of Spanish language content and facilitating clear and effective communication with Spanish-speaking clients and partners. The qualifications required for this role include proficient skills in translation and interpreting, excellent communication and language services abilities, strong writing skills in both English and Spanish, attention to detail, and cultural sensitivity. Additionally, the candidate should be able to work on-site in Ahmedabad. Experience in a contact center environment is considered a plus, and a Bachelor's degree in Spanish, Linguistics, Communications, or a related field is preferred.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
Lingo Solution Pvt. Ltd., established in 2012, is a trailblazer in communication services and solutions. We offer a broad spectrum of services, including video production, pre-press publishing, IT services, translation, interpretation, and voice-over solutions. Our vibrant palette of offerings is tailored to meet the diverse needs of our esteemed global clientele. From captivating videos to accurate translations, our services cater to your diverse needs. This is a part-time remote role for a Spanish Language Expert. As a Spanish Language Expert at Lingo Solution Pvt. Ltd., you will be responsible for providing high-quality translation and interpretation services, ensuring accurate and effective communication. Your day-to-day tasks will include translating various types of documents, interpreting conversations or presentations, and providing language-related support to other departments. In addition, you will be involved in writing content in Spanish and facilitating clear communication between Spanish-speaking clients and the company. To excel in this role, you should have proficiency in translation and interpreting services, excellent communication skills, and effective language services expertise. Strong writing skills in Spanish, attention to detail, and cultural awareness are essential qualities we are looking for. The ability to work independently and remotely is crucial for success in this position. Experience in using translation software is a plus, and any relevant certifications or a degree in Spanish Language, Linguistics, or a related field would be advantageous.,
Posted 1 month ago
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