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Amgen
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Sr Associate Digital Governance

Sr Associate Digital Governance

Amgen

3 - 5 years

5 - 9 Lacs

Hyderabad

Posted:2 days ago| Platform:

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Skills Required

BPO Business process Change management Compliance Pharma Project management Social media Flex Pharmacovigilance Business operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Digital Governance team supports the Global Regulatory Affairs and Strategy organization in the constant pursuit of Execution Excellence. They do this by managing the tracking and documentation of Amgen s global digital sites and projects for compliance purposes.

The Sr. Associate Digital Governance will support the Digital Governance Business Process Owner (DSR BPO) in maintaining the accuracy of Amgen s global digital site database. They are responsible for ensuring database records are kept up to date, responding to inquiries for database reports, following up on pending actions, and assisting users with process-related questions. This role will be on a flex shift to allow for live training and collaboration.

Roles & Responsibilities:

Support tracking and documentation of Amgen s global digital sites and projects for compliance purposes
Promote compliance for Amgen s digital and social media asset inventory
Provide guidance to inquiries regarding Amgen s global digital database
Assign training as needed to Amgen employees who manage or support digital assets
Update formal process documents (SOPs, guidance/training documents) as needed
Quality check digital assets against database information to ensure accuracy
Follow up on overdue database task assignments
Work with Domain Law to register Amgen URLs
Support Digital Governance management in identifying areas of risk and concern
Execute and document effectiveness checks
Support corrective actions and regulatory inspections
Maintain weekly and quarterly database reports
Test digital site contact information to ensure compliance
Provide Project Management support to key initiatives
Maintain project management standards and methodology
Provide change management support to key initiatives

Required Knowledge and Skills:

Deep knowledge of Veeva PromoMats database management processes
Excellent written/oral communication skills and attention to detail
Strong problem-solving skills and the ability to navigate complex situations
Adaptability to assist in meeting urgent goals in a complex environment
Familiarity with pharmaceutical regulatory compliance requirements (US and global)
Experience with social media and website management
Knowledge of Excel
Ability to work collaboratively in a team environment
Project Management
Change Management

Preferred Knowledge and Skills:

Understanding of pharmaceutical regulatory compliance requirements in a global database environment
Awareness of social media requirements and processes

Basic Education and Experience:

Master s degree

Bachelor s degree and 3 years of related experience

Associate s degree and 5 years of related experience

Preferred Education and Experience:

Master s or bachelor s degree
Experience working in a Global Regulatory Affairs or Pharmacovigilance organization

AIN working hours for this position:

This position supports the Regulatory Promotion and Material Compliance activities serving Amgen s US Business Operations and thus the AIN working hours will need to be flexible with occasional overnight work time when needed to support product launches and new indications.

EQUAL OPPORTUNITY STATEMENT

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Sr Associate Digital Governance