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0.0 - 1.0 years

2 - 3 Lacs

Navi Mumbai

Work from Office

US Voice Process As a Customer Care Executive for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed and their questions are answered. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: High school diploma (12+3 years diploma) or equivalent required. Bachelor's degree experienced or fresher in any field is preferred. Undergraduate with minimum 6 months of BPO Experience If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience, we encourage you to apply for this exciting opportunity.

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0.0 - 1.0 years

2 - 3 Lacs

Coimbatore

Work from Office

US Voice Process As a Customer Care Executive for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed and their questions are answered. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: High school diploma (12+3 years diploma) or equivalent required. Bachelor's degree experienced or fresher in any field is preferred. Undergraduate with minimum 6 months of BPO Experience If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience, we encourage you to apply for this exciting opportunity.

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0.0 - 1.0 years

2 - 3 Lacs

Baliapur

Work from Office

US Voice Process As a Customer Care Executive for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed and their questions are answered. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: High school diploma (12+3 years diploma) or equivalent required. Bachelor's degree experienced or fresher in any field is preferred. Undergraduate with minimum 6 months of BPO Experience If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience, we encourage you to apply for this exciting opportunity.

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0.0 - 1.0 years

2 - 3 Lacs

Pimpri-Chinchwad

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US Voice Process As a Customer Care Executive for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed and their questions are answered. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: High school diploma (12+3 years diploma) or equivalent required. Bachelor's degree experienced or fresher in any field is preferred. Undergraduate with minimum 6 months of BPO Experience If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience, we encourage you to apply for this exciting opportunity.

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0.0 - 2.0 years

6 - 9 Lacs

Noida

Work from Office

Don't miss out on this opportunity! Join us in shaping the future of Job Hai team at Info Edge India Ltd. It's time to be a part of a dynamic team and make a difference in the industry! Confirm your presence on Email Resume - vrinda.gupta@naukri.com Don't miss out on this opportunity! Join us in shaping the future of Job Hai team at Info Edge India Ltd. It's time to be a part of a dynamic team and make a difference in the industry! Join our team! We are currently hiring for the role of Customer Service Executive for Job Hai vertical | Noida Location. If you are interested, attend your interview in Mega Walk-In drive, we will be happy to meet you :) Interview Date - 14th July 2025 (Monday) Interview Time - 10:00AM - 2:00PM Venue - Express Trade Tower 2, 3rd Floor, Sector 132, Opp. JBM Global School , Noida ( Nearest Metro Botanical Garden) Google Map https://maps.app.goo.gl/RKjfU3kS8UxT3ugS9 Contact Person Vrinda Gupta Documents Required - Updated Resume in hard copy About Info Edge InfoEdge mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the Internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning, and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behavior, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage. About BU - Job Hai Job Hai is new venture by Info Edge. Info Edge is successfully running businesses like Naukri.com, Jeevansathi.com, 99 acres.com etc. Job Hai portal focused on Blue and grey collar hiring. Job Hai is serving jobs for Sales/ Business Development, Marketing, Field Sales, Back Office, Customer Support, Housekeeping, Warehouse etc. Job Hai is in 7 metro cities, Mumbai, Delhi, Noida, Gurgaon, Ghaziabad, Faridabad, Greater Noida. Key Role Respond to customer queries via phone , email in a timely and professional manner Handle account-related issues , product information requests, and complaints Maintain a deep understanding of platform features, pricing, and policies Escalate unresolved issues to relevant departments and ensure closure Document interactions and update customer records accurately in CRM tools Maintain TAT (Turnaround Time) and FTR (First Time Resolution) benchmarks Collect feedback and share insights to improve service quality Please Note - 1- Excellent English speaking and writing skills are required. 2- It is a voice process purely. 3- Office Location Express Trade Tower 2, 9th Floor, Sector 132, Opp. JBM Global School , Noida ( Nearest Metro Botanical Garden) {Free shuttle facilities from botanical garden metro} 4-Working Days 6 days ( 5 days in office, 1day WFH) 5-Salary offered - Upto 22k in hand + PF + Medical + Yearly Bonus Ready to launch your career with Info Edge? Connect with VRINDA GUPTA for more insights Email - vrinda.gupta@naukri.com LinkedIn - https://www.linkedin.com/in/vriiindaa/

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0.0 - 3.0 years

2 - 2 Lacs

Hyderabad

Work from Office

Majorly involves technical assistance and customer service. Analyze customer needs and recommend appropriate solutions. Ensure high levels of customer satisfaction through excellent service. Preferred candidate profile Graduation is must. Fresher/ experienced both can apply. Must have good English communication skills. 5 Days working with two days rotational offs/9 hours shift -8 hours working. Flexible to work in US shift timings/ Night Shifts

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0.0 - 3.0 years

2 - 2 Lacs

Ghaziabad

Work from Office

Majorly involves technical assistance and customer service. Analyze customer needs and recommend appropriate solutions. Ensure high levels of customer satisfaction through excellent service. Preferred candidate profile Graduation is must. Fresher/ experienced both can apply. Must have good English communication skills. 5 Days working with two days rotational offs/9 hours shift -8 hours working. Flexible to work in US shift timings/ Night Shifts

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0.0 - 3.0 years

2 - 2 Lacs

Bengaluru

Work from Office

Majorly involves technical assistance and customer service. Analyze customer needs and recommend appropriate solutions. Ensure high levels of customer satisfaction through excellent service. Preferred candidate profile Graduation is must. Fresher/ experienced both can apply. Must have good English communication skills. 5 Days working with two days rotational offs/9 hours shift -8 hours working. Flexible to work in US shift timings/ Night Shifts

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0.0 - 3.0 years

2 - 2 Lacs

Pune

Work from Office

Majorly involves technical assistance and customer service. Analyze customer needs and recommend appropriate solutions. Ensure high levels of customer satisfaction through excellent service. Preferred candidate profile Graduation is must. Fresher/ experienced both can apply. Must have good English communication skills. 5 Days working with two days rotational offs/9 hours shift -8 hours working. Flexible to work in US shift timings/ Night Shifts

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0.0 - 3.0 years

2 - 2 Lacs

Chennai

Work from Office

Majorly involves technical assistance and customer service. Analyze customer needs and recommend appropriate solutions. Ensure high levels of customer satisfaction through excellent service. Preferred candidate profile Graduation is must. Fresher/ experienced both can apply. Must have good English communication skills. 5 Days working with two days rotational offs/9 hours shift -8 hours working. Flexible to work in US shift timings/ Night Shifts

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0.0 - 1.0 years

1 - 1 Lacs

Noida

Work from Office

Eligibility:- Qualification: 12th Pass (HSC) or Graduate Experience : Freshers are welcome; prior customer support experience is a plus Job Type: 9-hour rotational shifts Process - TATA 1mg Good communication skill mandatory (English)

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0.0 years

0 - 2 Lacs

Kolkata

Work from Office

Location - Kolkata/Pune Freshers are eligible. Shift - Rotational shift/US shift majorly night shifts, 5 days WFO, 2 rotational week offs Notice Period - Immediate Process - International Voice Process. Requirements - Excellent communication and basic technical knowledge. Qualification -HSC /Graduates (NO PURSUING CANDIDATES ARE ELIGIBLE) Cab facility - One way cab(within 25kms boundary)

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0.0 - 1.0 years

1 - 2 Lacs

Lucknow

Work from Office

Location: Lucknow Employment Type: Full-Time Shift: Rotational (Day/Night) Job Description: We are looking for enthusiastic and dynamic freshers to join our team as Sales & Support Executives . This role is perfect for individuals who possess strong communication skills, a passion for customer interaction, and are ready to work in a fast-paced environment with rotational shifts . Key Responsibilities: Handle inbound and outbound customer calls or chats professionally. Assist customers with product/service information, queries, and complaints. Provide pre- and post-sales support to clients. Maintain a high level of customer satisfaction through excellent service. Identify customer needs and offer suitable solutions or services. Work closely with the sales team to support lead conversion. Maintain records of customer interactions and transactions. Requirements: Fresher candidates are welcome to apply. Any graduate or diploma holder (any stream). Excellent verbal and written communication skills (English & Hindi). Willing to work in rotational shifts including weekends. Basic computer knowledge (MS Office, Email, CRM tools preferred). Strong interpersonal skills and problem-solving abilities. Perks & Benefits: Friendly work environment On-the-job training & mentorship Performance-based incentives Opportunity to grow within the company

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0.0 - 2.0 years

3 - 4 Lacs

Chandigarh

Work from Office

We are seeking a smart, confident, and enthusiastic individual with a pleasing personality and strong command over spoken English . The candidate must be a quick learner , go-getter , and willing to take on challenges in the education sector. Role & responsibilities Visit schools, colleges, and coaching institutes to represent Arena Animation Chandigarh 34. Communicate with principals, directors, and decision-makers to seek appointments for presentations. Give impactful in-person presentations and seminars about our courses and career opportunities. Plan and execute marketing strategies to generate leads and increase awareness. Maintain and build relationships with educational institutions. Assist in organizing promotional events, workshops, seminars, and career guidance sessions. Provide daily/weekly reports to the Center Head. Required Skills & Qualities : Excellent English communication (spoken & written). Smart and confident public speaker with strong interpersonal skills. Presentable appearance and well-groomed personality. Good understanding of youth behavior and career aspirations. Strong convincing and negotiation skills. Willingness to travel locally for field visits. Self-motivated and result-oriented. Preferred candidate profile Minimum Graduate (Any Stream). Preference will be given to candidates with Mass Communication, Marketing, or Business background. Freshers with the right attitude and communication skills are also welcome. Experience in field marketing or educational promotions is an added advantage. What We Offer : A friendly and creative work environment. Opportunity to work with one of the most reputed animation institutes in India. Growth opportunities in marketing and business development roles. Performance-based incentives.

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0.0 - 3.0 years

2 - 2 Lacs

Tambaram

Work from Office

Designation; Analyst: Voice/ Chat Process. Majorly involves technical assistance and customer service. Analyze customer needs and recommend appropriate solutions. Ensure high levels of customer satisfaction through excellent service. Preferred candidate profile Graduation is must. Fresher/ experienced both can apply. Must have good English communication skills. 5 Days working with two days rotational offs/9 hours shift -8 hours working. Flexible to work in US shift timings/ Night Shifts Perks and benefits Cabs for all employees (Girls/ Boys). Free Medical Insurance of Rs. 1 Lakh Free 24*7 MEDICAL HELPLINE for all employees.

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0.0 - 3.0 years

2 - 2 Lacs

Noida

Work from Office

Designation; Analyst: Voice/ Chat Process. Majorly involves technical assistance and customer service. Analyze customer needs and recommend appropriate solutions. Ensure high levels of customer satisfaction through excellent service. Preferred candidate profile Graduation is must. Fresher/ experienced both can apply. Must have good English communication skills. 5 Days working with two days rotational offs/9 hours shift -8 hours working. Flexible to work in US shift timings/ Night Shifts Perks and benefits Cabs for all employees (Girls/ Boys). Free Medical Insurance of Rs. 1 Lakh Free 24*7 MEDICAL HELPLINE for all employees.

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0.0 - 3.0 years

2 - 2 Lacs

Mumbai

Work from Office

Designation; Analyst: Voice/ Chat Process. Majorly involves technical assistance and customer service. Analyze customer needs and recommend appropriate solutions. Ensure high levels of customer satisfaction through excellent service. Preferred candidate profile Graduation is must. Fresher/ experienced both can apply. Must have good English communication skills. 5 Days working with two days rotational offs/9 hours shift -8 hours working. Flexible to work in US shift timings/ Night Shifts Perks and benefits Cabs for all employees (Girls/ Boys). Free Medical Insurance of Rs. 1 Lakh Free 24*7 MEDICAL HELPLINE for all employees.

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0.0 - 3.0 years

2 - 2 Lacs

Chand

Work from Office

Designation; Analyst: Voice/ Chat Process. Majorly involves technical assistance and customer service. Analyze customer needs and recommend appropriate solutions. Ensure high levels of customer satisfaction through excellent service. Preferred candidate profile Graduation is must. Fresher/ experienced both can apply. Must have good English communication skills. 5 Days working with two days rotational offs/9 hours shift -8 hours working. Flexible to work in US shift timings/ Night Shifts Perks and benefits Cabs for all employees (Girls/ Boys). Free Medical Insurance of Rs. 1 Lakh Free 24*7 MEDICAL HELPLINE for all employees.

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0.0 - 5.0 years

0 - 3 Lacs

Gurugram

Work from Office

Key Responsibilities:- - Handle customer inquiries and resolve issues efficiently. - Deliver excellent customer service and enhance customer satisfaction. - Build strong relationships with customers to understand their financial goals and offer tailored solutions that add value to their banking experience. - We have chat, voice, non voice process - International and domestic process Requirements:- - Undergraduate with 6 months of experience - Graduates Freshers or with 6 months of experience - Strong communication and interpersonal skills - Brilliant English Spoken Benefits:- - Transport facility (Odd hours) - Rotational Shifts - Lucrative Incentive Interview Rounds:- - HR Round - Voice Assessment - Travel Test - Operations Round NOTE:- Come for a walk-in interview along with your updated resume and passport size picture. Mention my name on the top of it HR Divya Grover Contact Number- 9817767116

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0.0 - 3.0 years

1 - 3 Lacs

Mohali, Chandigarh

Work from Office

For Domestic & International Process Troubleshooting Process Customer Support Profile US Customers Handling Required Candidate profile Under-graduates/Graduates Freshers & Experienced Day & Night Shifts Available Good English - Spoken Perks and benefits Cabs in Night Shifts Incentives 15K to 25K Salary

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1.0 - 2.0 years

3 - 3 Lacs

Mumbai Suburban

Work from Office

Responsibilities: * Lead business development for infrastructure projects * Prepare reports & presentations * Coordinate client meetings * Manage communication with clients

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1.0 - 3.0 years

3 - 3 Lacs

Pune

Work from Office

Role & responsibilities Key Responsibilities: Handle incoming calls related to room reservations, availability, and pricing. Make outbound calls to potential guests or travel agents to promote offers and increase bookings. Provide detailed and accurate information about rooms, facilities, packages, and services. Maintain updated records of bookings and guest information in the reservation system (PMS). Follow up on leads and tentative bookings to convert them into confirmed reservations. Upsell hotel services like spa, dining, or upgrades to maximize revenue. Coordinate with front office, sales, and other departments to ensure a smooth guest experience. Handle special requests, group bookings, and VIP reservations professionally. Maintain high levels of customer service and ensure all interactions are courteous and prompt. Preferred candidate profile Bachelor's degree in Hospitality, Business Administration, or a related field preferred. Proven experience in tele calling, reservations, or front office in the hospitality industry. Excellent communication skills (verbal and written) in English and [Local Language]. Familiarity with hotel Property Management Systems (e.g., Opera, IDS, etc.) is a plus. Strong sales and customer service skills. Attention to detail and ability to handle multiple tasks.

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0.0 - 1.0 years

2 - 3 Lacs

Pune

Work from Office

Role & responsibilities Handle inbound and outbound calls to medical facilities, doctors' offices, and other healthcare providers to retrieve medical records. Navigate through medical records systems efficiently to locate and retrieve requested information. Verify the accuracy and completeness of medical records retrieved, ensuring compliance with legal and regulatory requirements. Communicate effectively with healthcare professionals to obtain necessary documentation in a timely manner. Document all interactions and maintain detailed records of medical records retrieval activities. Collaborate with internal teams to ensure the timely delivery of medical records to clients. Requirements: Excellent communication skills in English, both verbal and written. Strong interpersonal skills and the ability to build rapport with clients. Basic knowledge of medical terminology is preferred but not mandatory. Ability to work in a fast-paced environment and adapt to changing priorities. Minimum educational qualification: Graduation/Awaiting final semester results. Preferred candidate profile Benefits : Competitive salary package up to 25,000 CTC and In-hand 20,475 monthly. Performance based 7000 Incentives. Comprehensive training program provided. Opportunity for career advancement and skill development. Positive and collaborative work culture. Employee benefits such as medical insurance and incentives. Fixed US shift /Saturday Sunday Off / Over Time Paid. Work location: Kalyani Nagar, Pune. Paid Transport facility is provided. If you are a dedicated and ambitious individual looking to embark on an exciting career journey, we encourage you to apply for this position. Join us in making a difference in healthcare operations on a global scale! (This opening is for the voice process; hence candidates with back-office / B2B lead generation / RPO / Business Development will not be considered and cannot apply) About company AM Infoweb acts as a mediator between insurance companies/law firms and hospitals, doctors, clinics medical facilities. Could you do a follow-up on the medical reports of patients who have been discharged from the mentioned medical institutes? The main aim is to get the medical facility reports within the time frame mentioned by the client. AM Infoweb is a leading Health Information Management Outsourcing company, with state-of-the-art offices in India and the United States. We have partnered with many companies in the past and have helped them save millions through our seamless outsourcing, top-notch services, and efficient offshoring. With a world-class team of highly trained medico-legal professionals, we at AM Infoweb address all our client's problems while supporting their overall business operations. We help our clients to minimize operational and capital costs, recover investments quickly with high ROI, boost end-customer satisfaction, and increase productivity by leveraging the staff, processes, and technology, making us one of the most sought-after outsourcing partners around the globe. How to apply: Connect on whatsapp/call on: 9049089540 Email: shifa.pathan@aminfoweb.co.in Shifts timing 6:00 PM - 3:00 AM 6:30 PM - 3:30 AM 7:30 PM - 4:30 AM 8:00 PM - 5:00 AM Saturday Sunday Off. Company Info Address: OFFICE NO. 3A, BUILDING 3, 7th FLOOR CEREBRUM IT PARK, KALYANI NAGAR, PUNE , PUNE, Maharashtra, India

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0.0 - 1.0 years

2 - 3 Lacs

Bengaluru

Work from Office

Job Description Responsible for providing timely and effective resolutions to our customers on support queries via chat or voice channel. Responsible for responding to customers in an efficient and professional manner. Meets expectations regarding productivity as defined by the process or manager. Escalates necessary cases to the right level within the defined LOB (Line Of Business) Ensures compliance with all company and departmental policies, procedures, and guidelines. May be required to perform other tasks as requested, assigned, or directed. Focus to achieve 100% customer satisfaction and fully responsible to delight customers with satisfactory service levels. Flexibility to work extended hours with minimal notice during high volumes. Working days: 5 days a week - Weekly time off: 2 days (Rotational) and not necessarily (Saturday / Sunday) Qualifications Self-motivated with excellent communication skills with experience in US bases voice process. Innovative and self-starter Ability to work with minimum supervision. Demonstrated ability to work in a fast-paced environment. Ability to provide response for simple to complex queries and deliver customer delight.

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1.0 - 5.0 years

0 - 0 Lacs

Chandigarh

Remote

Preferred candidate profile - Minimum 79+ in each module of the PTE exam. NOTE- To be considered please send PTE/IELTS score to rupinder@bostoninstitute.nsw.edu.au if option not provided specifically on this platform. We are looking for passionate individuals who not only understand the structure and nuances of the PTE exam but also have a genuine interest in helping students succeed. If youre a motivated trainer with strong communication skills and a student-focused mindset, wed love to hear from you! Role & responsibilities - Your primary role will be to deliver high-quality, interactive PTE coaching while also assisting in guiding prospective students through the course enrollment process. Conduct online or face-to-face PTE coaching sessions covering all four modules: Speaking, Writing, Reading, and Listening. Provide effective study plans, strategies, and mock tests to suit students learning styles. Offer personalized feedback and mentoring to help students achieve their target scores. Maintain performance records and adapt teaching methods to ensure ongoing progress. Engage with potential students during consultations to understand their needs and recommend suitable PTE training solutions. Work collaboratively with the academic and sales team to meet monthly enrollment and training goals.

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