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Specialist - Technology Services

Specialist - Technology Services

MetLife

4 - 5 years

0 Lacs

pune maharashtra india

Posted:1 week ago| Platform:

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Skills Required

technology citrix virtualization xendesktop tanium excel formatting management monitoring analysis reporting presentation troubleshooting certifications training itil annuities

Work Mode

On-site

Job Type

Full Time

Job Description

Description And Requirements

Experience

Minimum Experience of 4-5 years
Experience in Citrix/Virtualization services
Experience of managing change requests related to Xenapp/Xendesktop/Citrix cloud services
Preferred experience in Ivanti, Tanium
Experience in OS, Windows update and SCCM

Knowledge and skills

(general and technical)

Excellent knowledge of MS Office & Excel in Particular (Aggregate functions, Pivots, Formatting, Tables, Others (outline, sorting, validation, text to columns, lookups)
Good understanding in Ticket Management, Change Management
Access Central Ticket Management
Good understanding on Citrix/virtualization Environment
Experience with Tanium/Ivanti/Systrack
Good experience on capacity and availability monitoring and good in diagnosing the problems to improve the availability of IT services
Excellent Skills in Analysis, Reporting and Presentation to be provided to users and technical groups
Hands on experience with OS performance, windows update troubleshooting

Other Requirements (licenses, Certifications, Specialized Training – If Required)

ITIL

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!

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Specialist - Technology Services