Specialist - Technology Services

• Provide technical expertise in the planning, engineering, design, implementation and support of data management and integration system infrastructures and technologies. This includes the systems operational procedures and processes.
• Partner with the Capacity Management, Production Management, Application Development Teams and the Business to ensure customer expectations are maintained and exceeded.
• Participate in the evaluation and recommendation of new products and technologies, maintain knowledge of emerging technologies for application to the enterprise.
• Identify and resolve complex data management and integration system issues (Tier 1 support) utilizing product knowledge and structured troubleshooting tools and techniques.
• Support Disaster Recovery implementation and testing as required
• Experience in design and developing Automation/Scripting (shell, Perl, PowerShell, Python, Java )
• Begin tackling organizational impediments
• Willing to work in rotational shifts
• Good Communication skill with the ability to communicate clearly and effectively

Knowledge, Skills and Abilities

Education

• Bachelors degree in computer science, Information Systems, or related field.

• 3+ years of total experience and at least 2+ years of experience in Informatica applications implementation and support of data management and integration system infrastructures and technologies. This includes the systems operational procedures and processes.
• Participate in the evaluation and recommendation of new products and technologies, maintain knowledge of emerging technologies for application to the enterprise.
• Informatica PowerCenter
• Operating System Knowledge (Linux/Windows/AIX)
• Azure Dev Ops Pipeline Knowledge
• Enterprise Scheduling Knowledge (Maestro)
• Troubleshooting
• Communications
• CP4D Datastage
• Mainframe z/OS Knowledge
• Experience in creating and working on Service Now tasks/tickets