Posted:2 hours ago|
Platform:
Work from Office
Full Time
Regularly follow up with customers/clients for pending payments for churned/high ageing clients through calls, emails, and official communication channels to ensure meeting monthly targets.
Maintain and update collection trackers and payment follow-up status in internal systems.
Coordinate with internal departments (Sales, Customer Support, Billing) to resolve invoice/payment-related queries.
Ensure timely escalation of overdue cases in line with internal SOPs.
Support reconciliation of accounts receivable with the finance team.
Generate and share regular collection reports and dashboards with stakeholders.
Work towards achieving monthly/quarterly collection targets and improving DSO (Days Sales Outstanding).
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