Specialist - Payroll

Oliver Wyman

3 - 5 years

5 - 9 Lacs

noida

Posted:2 weeks ago| Platform:

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Skills Required

hrms payroll service level standard operating procedures customer service management slas data entry

Work Mode

Work from Office

Job Type

Full Time

Job Description

Utilizes HRMS software and/or 3rd Party Vendor to effectively manage the day-to-day processing of employee payroll; Audits employee data to ensure compliance with federal/country, state/provincial, and local payroll laws; Reviews new hires, rehires, and transfers entered into the payroll system for accuracy utilizing peer review process.
Updates earnings, taxes, and voluntary and involuntary deductions for appropriate payroll cycle(s) by data entry into HRMS system and/or 3rd Party Vendor.
Follows documentation and assist in maintaining Standard Operating Procedures (SOPs)
Reports concerns to Supervisor and/or Manager when issues are identified and/or escalated.
Utilizes data and reporting from case management tools to ensure that Service Level Agreements are met or exceeded, by providing timely service and quality problem resolution each and every time.
Partners effectively with teams across HRSS to ensure customer service SLAs are met and/or exceeded.

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