Job
Description
Key Responsibilities: Configure and troubleshoot Cisco Unified Communications Manager (CUCM) Unity Connection, Expressways, Webex Meeting, Webex Video Conferencing Devices and Management viaControl Hub Install and configure Cisco voice gateways, ISR routers, switches and other Cisco voice equipment. Develop and implement Voice dial plans. Provide level 2, 3 support for complex Collaboration issues. Participate in Incident Management, Change Management, Project planning andimplementation. Collaborate with other engineers, project managers and customers. Produce HLD/LLD documentation for Collaboration solutions. Design and implement Cisco voice solutions for customers. Sound knowledge on LDAP, AD LDS and Cisco Directory Connectors Requirements: Bachelors degree in computer science, engineering or related field. Cisco CCVP, CCNA Collaboration or CCIE Collaboration certification. 5-10 years of experience with Cisco Collaboration solutions. Strong knowledge of Cisco Unified Communications Manager, Unity Connection, Voice gateways, Webex Meeting and Webex Video Conferencing Devices Experience with SIP Trunking, MGCP and other VoIP protocols. Hands on Experience with Cisco Webex Calling Multi Tenant Experience with QoS and Voice VLANs. Experience With ServiceNow Excellent communication and problem solving skills. Good to have Shell and Python Scripting knowledge Ability to work independently and in a team environment. Ability to work in 24x7 rotational shifts. Required to be on call support as needed. Preferred Skills: Experience with Cisco Unified Communication Manager (CUCM) Experience with Cisco Emergency Responder (CER) Experience with Cisco Unified Border Element (CUBE) Experience with Session Border Controllers (SBC) Experience with Cisco Webex Calling Multi Tenant Experience with Cisco Webex Teams, Webex Meetings, Webex Video Conferencing and Control Hub (CH) Experience with LDAP, AD LDS and Cisco Collaboration Hybrid Solutions such as Hybrid Data Security and Hybrid Calendar Services 67603 | IT & Tech Engineering | Professional | Allianz Technology | Full-Time | Permanent Warning: When posting this job advertisment on an external job board, the length of the following fields combined must not exceed 3950 characters: "External Posting Description", "External Posting Footer" Your benefits: We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location) From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach Join us. Let s care for tomorrow. You. IT
