Assistance Coordinator

Job Description

To handle all chats & emails in a prompt and courteous manner in line with company standards. Respond to potential or existing customers & provide the required information about a product or service using scripts Work with team spirit to achieve a common goal i.e. customer satisfaction. Determined and focused to achieve all the targets set up by the operations team for the benefit of the customer and then the organization. Should willingly take up any project assigned by the call centre manager or management team.