Specialist I, Client Support

3 - 5 years

5 - 11 Lacs

Posted:4 weeks ago| Platform: Naukri logo

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Work Mode

Remote

Job Type

Full Time

Job Description

  • Respond and provide reactive and proactive software support to internal and external customers 
  • Troubleshoot and assess software platforms and multi-tier web applications. 
  • Identify and document application defects and problem resolution.
  • Manage the process of escalating issues to the appropriate resources. Act as an after-hours on-call resource as part of a rotating schedule.
  • Conduct research into software and infrastructure related issues.
  • Assess architecture and current hardware limitations and recommend solutions.
  • Develop an awareness of programming, technical or design alternatives; implement programmatic and workflow workarounds.

Education Required:

Experience Required:

Knowledge, Skills & Abilities:

Skill in:

Ability to:

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Nextgen Healthcare

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