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3.0 - 8.0 years
7 - 15 Lacs
hyderabad, bengaluru, mumbai (all areas)
Hybrid
Job Description Job Title: RIS Application Support Job Type: Full Time - Salaried Overview: This role requires technical expertise in system functionality, data integrity, and advanced issue resolution. The specialist applies systems analysis techniques, investigates complex stack traces, and collaborates with stakeholders to ensure optimal system performance and reliability. This position requires discretion, judgment, and problem-solving skills to diagnose and resolve software, database, and integration challenges while maintaining system security and compliance. Key Responsibilities: Configure, troubleshoot, and optimize RIS systems to enhance performance and meet operational needs. Analy...
Posted 21 hours ago
0.0 - 3.0 years
0 - 2 Lacs
hyderabad, chennai, bengaluru
Work from Office
Looking for Fresher Btech (CSC,EEE,ECE) Graduates. Work location - Chennai, Bangalore & Hyderabad. Pls apply for the job in Naukri.com, we will check & update you. Thanks.
Posted 23 hours ago
3.0 - 6.0 years
7 - 15 Lacs
gurugram
Remote
We are seeking experienced SQL Database Developers to join our global IT team. As a Database Developer, you will be responsible for designing, developing, testing, improving, and maintaining both new and legacy databases. This role will involve close collaboration with software developers, administrators, and clients, ensuring optimal data delivery and system consistency. Key Responsibilities: Design stable, reliable, and high-performance database systems. Optimize and maintain legacy systems and existing databases. Modify databases according to requests and perform necessary testing. Solve database usage issues and malfunctions. Liaise with developers to enhance applications and recommend b...
Posted 1 day ago
2.0 - 5.0 years
7 - 10 Lacs
pune
Work from Office
Role & responsibilities Understand how the ICI product works and how it is used by customers. Work closely with customers to answer questions about the features and capabilities of our product. Specialize in resolving issues pertaining to customer specific configuration and third-party integration. Interact with customers on/off-site to troubleshoot issues, provide workarounds by leveraging your troubleshooting skills. Develop knowledge base articles to reduce troubleshooting time and drive faster issue resolution. Follow and contribute to defined CRM processes to manage customer requests efficiently. Requires collaboration with cross-functional teams. The role may involve travel to customer...
Posted 4 days ago
0.0 - 1.0 years
1 - 2 Lacs
chennai
Work from Office
Responsibilities: * Provide product support through phone, email & chat * Document customer issues & resolutions * Maintain knowledge base & user manuals * Collaborate with development team on bug fixes & enhancements Annual bonus
Posted 4 days ago
3.0 - 6.0 years
3 - 6 Lacs
new delhi, ahmedabad, delhi / ncr
Work from Office
About the company: Online PSB Loans, is a revolutionary digital credit infrastructure company that develops and integrates cutting-edge technology to automate and digitize lending for both borrowers and lenders. The company addresses the challenges of credit distribution to MSMEs and retail borrowers. With a view to expanding its digital footprint and utilizing its infrastructure, the company is diversifying into several industry segments. Company website: www.oplinnovate.com Qualification: B. Tech, MCA, BE-IT, ME-IT Experience: 3+ years Location: Delhi (Onsite) & Ahmedabad (Onsite) Broad Responsibilities: A Tech Support Executive is a professional who provides technical assistance to custom...
Posted 6 days ago
0.0 - 4.0 years
1 - 6 Lacs
jaipur
Work from Office
JD For Technical Support Executive Role Key Responsibilities * Provide technical support for web application developed using VB.NET, SQL Server, JavaScript, and jQuery * Troubleshoot and debug application issues reported by users or identified through internal monitoring. * Perform root cause analysis and provide permanent fixes or workarounds. * Analyze logs, SQL queries, and application code to identify performance bottlenecks and bugs. * Collaborate with development teams to escalate complex issues and verify resolutions. * Maintain documentation related to issue resolution, known issues, and support procedures. * Provide L1/L2/L3 support depending on issue complexity and SLA commitments....
Posted 6 days ago
2.0 - 7.0 years
4 - 5 Lacs
navi mumbai
Work from Office
Providing Support for 24*7. Checking Application are working as per Expectation. Should able to join immediate to 15 Days. Provide necessary logs to L1 & all required support to diagnose a reported problem.
Posted 6 days ago
3.0 - 4.0 years
4 - 5 Lacs
pune
Work from Office
SQL, Windows OS, Product support, Strong problem-solving ability, Product defect identification ability, Experience in dealing with foreign customer, Excellent written and verbal communication skills
Posted 6 days ago
0.0 - 2.0 years
1 - 3 Lacs
kolkata
Work from Office
Responsibilities: * Manage customer queries via phone, email & chat * Maintain high NPS through effective issue resolution * Collaborate with teams on process improvements * Provide product/service information & troubleshooting Provident fund Health insurance Mobile bill reimbursements
Posted 6 days ago
0.0 - 3.0 years
0 - 2 Lacs
hyderabad, chennai, bengaluru
Work from Office
Looking for Fresher Btech (CSC,EEE,ECE) Graduates. Work location - Chennai, Bangalore & Hyderabad. Pls apply for the job in Naukri.com, we will check & update you. Thanks.
Posted 1 week ago
1.0 - 6.0 years
4 - 9 Lacs
hyderabad
Work from Office
Provide application support for PSN platform. Troubleshoot issues via email, tickets, and calls. Run daily audits, assist users, and participate in on-call support. Strong MS Office & browser skills needed. Required Candidate profile 0–5 yrs exp. in app support. Strong communication, troubleshooting, and multitasking skills. Proficient in MS Office, browsers, and basic object-oriented programming.
Posted 1 week ago
4.0 - 9.0 years
7 - 14 Lacs
hyderabad
Work from Office
Seeking a Team Lead for Application Support to manage issue triage, QA, release coordination, and team workload across PSN application. Strong cross-functional collaboration and escalation handling required. Required Candidate profile 4+ yrs exp. in app support with leadership skills. Strong in triaging, QA, team mentoring, and coordinating releases. Excellent in communication, problem-solving&customer handling
Posted 1 week ago
0.0 - 2.0 years
1 - 3 Lacs
udaipur
Work from Office
Job Description : We are seeking a Technical Support professional who possesses strong communication skills who can handle overseas/domestic customers and a technical background to assist our clients effectively. The ideal candidate will be responsible for troubleshooting and resolving technical issues while providing excellent customer service. Responsibilities Diagnose and Troubleshoot : Identify software solutions and troubleshoot technical issues reported by clients. Customer Interaction : Communicate with customers to quickly understand their problems and guide them through solutions via phone, email. Documentation : Maintain detailed records of customer interactions, including requests...
Posted 1 week ago
1.0 - 4.0 years
2 - 3 Lacs
goregaon, virar, mumbai (all areas)
Work from Office
Role & Responsibilities:- Engage directly with clients to understand, investigate, and resolve technical queries related to our Payroll, HRMS, Assets Management Applications. Analyze and troubleshoot software issues using other diagnostic tools. Collaborate closely with functional and development teams to deliver timely and effective solutions. Support the configuration, implementation, and continuous improvement of our software solutions. Deliver training sessions and create clear, user-friendly documentation for end-users. Ensure high-quality, timely resolution of support tickets to maintain excellent client satisfaction.
Posted 2 weeks ago
1.0 - 3.0 years
4 - 8 Lacs
noida
Work from Office
Responsibilities: Application Support Specialist at BSS will have the following responsibilities: • Would be responsible for handling daily incoming volumes from across the world through emails & chat. • Troubleshooting of issues on a real-time basis. • Documentation of each ticket handled to ensure all the information is captured from an audit perspective. • Achieve the desired target of process SLAs as well as personal KPIs. • Escalations to level 2/development/integration teams with well-documented details. • Attend briefings, training/refresher sessions, and meetings as required. Requirements: The following are the minimum qualifications/skills required for an Application Support positio...
Posted 2 weeks ago
0.0 - 4.0 years
1 - 2 Lacs
warangal, hyderabad/ secunderabad
Work from Office
Interact with clients, partners, and software developers to provide advice and assistance and achieve customer satisfaction. Identify, analyze, and document product bugs and fixes relating to reporting, databases, application servers, and new technologies for product management and engineering teams Complete or assist with customer product installs as needed Meet personal Productivity, Efficiency, and Quality metrics Prioritize and resolve issues of the highest technical and business severity Handle customer concerns and provide appropriate solutions and alternatives within time limits; follow up to ensure resolution including identifying workarounds and communicating those to customers Keep...
Posted 2 weeks ago
0.0 - 3.0 years
0 - 2 Lacs
hyderabad, chennai, bengaluru
Work from Office
Looking for Fresher Btech (CSC,EEE,ECE) Graduates. Work location - Chennai, Bangalore & Hyderabad. Pls apply for the job in Naukri.com, we will check & update you. Thanks.
Posted 2 weeks ago
0.0 - 1.0 years
0 - 3 Lacs
mumbai, thane, mumbai (all areas)
Work from Office
Role & responsibilities Key responsibiltes " Monitoring and debugging automation/ scheduled jobs Maintaining/ writing basic SQL scripts in Microsoft SQL Server for data analysis and data extract Understanding and debugging ETL flow Maintaining data mart extraction processes Performing quality assurance and testing at the unit level Writing user and technical documentation Communicating efficiently with various stakeholders like client, IT team, Dev teams, Etc." Education Qulification " Bachelor's degree in Computer Science or equivalent Relevant Experience 0 - 1 yr" Preferred candidate profile Must have skills " Data Base: SQL server Scripting: Python, SQL General: Microsoft Office Other: Go...
Posted 3 weeks ago
1.0 - 3.0 years
2 - 5 Lacs
bavla, ahmedabad
Work from Office
Role & responsibilities Communicate with stakeholders and the developer team for new requirements. Verify changes on the UAT server, take proper downtime, and then implement in the PRD server. Knowledge of software integration (e.g., DMS to SAP, SAP to DMS). Should have an understanding of Dealer Management Software (Pre Sales, Sales, Spares, Service, Warranty, CRM, etc. Module) and Lead Management Software . Provide end-user support to end users via email, phone, web, and in person Troubleshoot software and identify root causes of software problems Obtain and log customer feedback for process improvement Business Blueprint Document of software support activities thoroughly, accurately, and ...
Posted 3 weeks ago
2.0 - 4.0 years
3 - 5 Lacs
bengaluru
Work from Office
HIRING FOR HELP DESK SUPPORT SPECILAIST Location -Kothanur Graduation mandatory 2- 3 yrs of exp package upto 45ctc contact - Gopika - 7411782490
Posted 3 weeks ago
2.0 - 7.0 years
3 - 4 Lacs
chennai
Work from Office
We are looking for a dedicated IT Support Executive to join Vecura. The role involves providing technical assistance, troubleshooting hardware/software issues, and ensuring smooth functioning of IT systems across the organization. Key Responsibilities: Install, configure, and maintain computer systems, networks, and software. Provide technical support to staff via phone, email, or in-person. Troubleshoot system, network, and connectivity issues. Ensure data security, backups, and regular system updates. Coordinate with external vendors for IT-related services and repairs. Requirements: Bachelors degree/diploma in IT, Computer Science, or related field. Knowledge of Windows, MS Office, and ne...
Posted 3 weeks ago
3.0 - 5.0 years
5 - 11 Lacs
bengaluru
Remote
Respond and provide reactive and proactive software support to internal and external customers Troubleshoot and assess software platforms and multi-tier web applications. Identify and document application defects and problem resolution. Manage the process of escalating issues to the appropriate resources. Act as an after-hours on-call resource as part of a rotating schedule. Conduct research into software and infrastructure related issues. Assess architecture and current hardware limitations and recommend solutions. Develop an awareness of programming, technical or design alternatives; implement programmatic and workflow workarounds. Education Required: Bachelors Degree in computer science, ...
Posted 4 weeks ago
3.0 - 8.0 years
4 - 8 Lacs
pune
Hybrid
Job Role:- Principal Accountabilities: Provide first-line technical assistance to the support team and customers via phone, email, and chat. Diagnose and troubleshoot software and application issues, ensuring timely resolution and minimal downtime. Analyze application logs, identify errors, and promptly alert stakeholders with recommended actions. Maintain accurate and comprehensive records of all support interactions and resolutions using CRM tools such as ZOHO. Collaborate with the product and engineering teams to escalate complex issues and ensure root cause resolution. Keep up to date with the latest product features, system updates, and known issues to improve support effectiveness. Par...
Posted 4 weeks ago
1.0 - 3.0 years
3 - 4 Lacs
bengaluru
Work from Office
Innoviti Technologies Hiring for Executive. Work from office - 6 days Location - Bangalore Male candidates preffered Roles and Responsibilities : Oversee day to day support operations for team of support engineers of varying experience working across our entire product portfolio and times of day • Be a client advocate! Own the issue and the solution! • Track and review Key Performance Indicators and metrics against Service Level Agreements • Assist new team members with training and OJT • Expert in our company's support processes, workflows, communication standards and process knowledge • Willing to step in and assist customers, partners and other team members • Mentor and grow team of suppo...
Posted 4 weeks ago
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