Specialist HR Services( PMO + L&D)

Role: Specialist HR Services ( PMO + L&D)

Location: Trivandrum

Experience: 8+

Skills: PMO, Learning & Development, Project planning, Cost estimation, Instructional design

JD

• Contribute to business development
• Produce cost estimates for new service requests together with senior project manager
• Manage workstreams and tasks
• Facilitate customer interactions
• Planning resources and activities within the scope of the project with senior project manager
• Support organization of the project team
• Manage external contractors and their contributions to project deliverables
• Control project time management and progress towards achieving project milestones
• Control project financials to comply with project budget
• Identify key stakeholders for the projects (e.g., subject matter experts)
• Implement project governance framework
• Implement project communication plan by target groups and available communication devices
• Identify and report on project related risks
• Creation of meeting minutes for project meetings
• Document client and user feedback received on key project deliverables
• Contribute to process analysis and design of improvement options
• Support User Acceptance Tests (UATs)
• Continuous improvement of guidelines and training material

PMO Skills

• Customer centricity: Ability to put oneself in the shoes of a customer/learner and develop a customer/learner centric learning experience.
• Ownership: Take end-to-end responsibility for your workstream.
• Conceptual skills: Understand and comprehend complex scenarios, content and context and develop creative solutions.
• Problem-solving skills: Ability to develop materials at requested quality standards and deal with constrains in an efficient manner.
• Goal-oriented: Purpose driven working style with clear understanding of feasibility of targets.
• Creativity: Ability to use imagination to generate new ideas or think about problems in a new or different way.
• Project management: Ability to manage own tasks and understand own contribution to scope of learning projects. Demonstrate excellent task and time management.
• Communication skills: Clear communication towards customer/colleagues. Be able to understand instructions and raise questions.
• Text comprehension: Understand key messages of provided content and account for them in the project planning.
• Visual design skills: Ability to develop visual design assets (derive visual assets from corporate identity) to effectively communicate towards clients.
• Learner Experience Design: Ability to develop learner-centered journeys by following instructional design principles.