Specialist, HR Digitalisation

About PhonePe Group: Culture Job Responsibilities of Specialist - HR Digitalization HR Systems domain -- IT project mode and systems operations mode based on need: Gather business change requirements/enhancements; raise configuration change requests; ensure configuration changes; change control process, testing and roll-out; maintain system documentation. Learn-as-per-need, Coach team members on techno-functional aspects, provide end user support and training Periodic system updates and validations as required across Development/Test; Preview/Stage and Production environments Interface with the software/services vendor s Customer Success/Technical Support team for select change requests, issue resolution and keeping track of system updates Maintain organization masters and proactively manage system-wide impact of changes System-related issues categorization, prioritization, tracking and timely closure through Employee Helpdesk Troubleshooting and carrying out independent Root-Cause Analysis (RCA) Interface with auditors: IT Application Controls and IT Governance System Administration (Primary) - Core System of Records (SAP SuccessFactors) : Module scope within SAP Cloud Platform (SCP) and SAP SuccessFactors: Employee Central, Onboarding2.0 B. System Administration (Secondary) - Systems Adjacent to SAP SuccessFactors : System administration, maintenance and enhancement of niche systems: Applicant Tracking System (Greenhouse), SAP BTP and HANA Database Desired Qualifications and Skills: B.Tech with 6-8 years of experience, ideally in Comp. Sci. / IT / Electronics / Communication (Techno-functional mindset is mandatory; MBA is optional) Good understanding of HR Information Systems, their implementation and support Technical expertise in managing integrations between systems Sound knowledge of SAP CPI / SAP Cloud Integration Strong interpersonal and communication skills including documentation Problem-solving / Trouble-shooting: Active identification, participation and resolution Disciplined execution and tracking of tasks Good knowledge of MS Office / Google Suite