SPECIALIST - BILLING

Responsibilities:

Partner with internal clients to accurately produce client invoices based on contracts and services provided, often complex in nature, while meeting deadlines; recommend appropriate billing actions to achieve desired outcomes

Ensure accuracy and completeness of invoices, including checking for errors or discrepancies

Compile and present billing and accounting data in a clear & concise format; provide analysis as necessary

Research and resolve inquiries regarding billing issues

Resolve billing disputes and discrepancies in a timely manner & effectively communicate with internal and external clients at all levels; develop relationships, build rapport, and effectively interact with partners, vendors and internal customers

Provide guidance to junior team members, handle escalated issues independently

Actively seek out and participate in special assignments

Consistently delivers a superior level of client service

Apply sound independent judgment to understand and meet the needs of internal customers; use knowledge of systems and best practices to advise customers on the impacts of accounting transactions

Use knowledge of system and workflow impacts across the firm to solve billing related issues and identify improvement opportunities

Qualifications

Bachelor's degree or equivalent experience required, emphasis in accounting, finance or a related field preferred, emphasis in accounting, finance, or a business-related field preferred

Minimum of 2+ year related experience required; experience in accounting preferred; experience in a professional services environment preferred

Experience with Workday is Mandatory.

Experience in using billing software and accounting systems

Proven commitment to providing exceptional client service

Ability to effectively research and comprehend complex problems, think critically, and identify creative solutions

Superior verbal and written communication skills including the ability to articulate complex issues

Ability to plan and execute work efficiently and to contribute to process improvement initiatives

Ability to independently exercise good business judgment

Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, and SharePoint)

Ability to travel as needed; approximately 5%