Cognizant logo

SPE / SME

3 - 7 years

0 Lacs

pune maharashtra

Posted:1 month ago| Platform: Shine logo

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Skills Required

quality control risk management compliance customer service excel communication skills know your customer kyc aml guidelines data accuracy ms office applications analytical thinking problemsolving

Work Mode

On-site

Job Type

Full Time

Job Description

As a Subject Matter Expert/Senior Process Executive (CIF) in our company, you will be responsible for managing and processing Customer Information Files (CIF) for US-based customers. This includes tasks such as onboarding, updates, maintenance, and verification activities. Your role will require a keen eye for detail, strict compliance adherence, and a strong understanding of Know Your Customer (KYC) and other banking regulatory frameworks. Key Responsibilities: - Create, update, and maintain customer records in the CIF system following documentation and internal policies. - Validate and verify customer data according to KYC and AML guidelines. - Perform quality control checks to ensure data accuracy and completeness. - Report any discrepancies or suspicious customer profiles to relevant stakeholders following Standard Operating Procedures (SOP). - Collaborate with internal teams (Risk, Compliance, Customer Service) to resolve queries and pending requests. - Maintain productivity and quality benchmarks as defined by the Service Level Agreement (SLA). - Provide mentorship to new joiners and assist in their training during the training/OJT phase. Essential Qualifications: - Graduate/Postgraduate with a minimum of 3+ years of experience in the US Banking Industry and a strong academic background in KYC. Key Skills & Competencies: - Proficient understanding of US banking processes, especially CIF/KYC/AML. - Exceptional attention to detail and accuracy in data entry. - Analytical thinking and effective problem-solving abilities. - Proficiency in MS Office applications, especially Excel. - Strong communication skills, both verbal and written. - Ability to thrive in a team-oriented, deadline-driven environment. Location: Pune/Chennai Reports To: Process Lead/Team Manager Department: Operations Banking & Financial Services Schedule: Any time between 4:00 PM IST to 6:00 AM IST,

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