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Cognizant logo

SPE / SME

3 - 7 years

0 Lacs

pune maharashtra

Posted:1 week ago| Platform: Shine logo

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Skills Required

kyc aml ms office communication skills us banking industry analytical thinking problemsolving

Work Mode

On-site

Job Type

Full Time

Job Description

The Subject Matter Expert/ Senior Process Executive (CIF) will be responsible for handling and processing Customer Information Files (CIF) for US-based customers, including onboarding, updates, maintenance, and verification activities. The role necessitates a keen eye for detail, strict compliance adherence, and a solid grasp of Know Your Customer (KYC) and other banking regulatory frameworks. Key Responsibilities: - Creating, updating, and maintaining customer records in the CIF system in accordance with documentation and internal policies. - Validating and verifying customer data as per KYC and AML guidelines. - Conducting quality control checks to ensure data accuracy and completeness. - Escalating discrepancies or suspicious customer profiles to relevant stakeholders as per Standard Operating Procedures (SOP). - Collaborating with internal teams (e.g., Risk, Compliance, Customer Service) to resolve queries and pending requests. - Upholding productivity and quality benchmarks as defined by the Service Level Agreement (SLA). - Providing mentorship to new joiners and assisting in their training during the training/OJT phase. Essential Qualifications: - Graduate / Postgraduate with a minimum of 3+ years of experience in the US Banking Industry and a strong academic background in KYC. Key Skills & Competencies: - Proficient understanding of US banking processes, particularly CIF/KYC/AML. - Exceptional attention to detail and accuracy in data entry. - Analytical thinking and effective problem-solving abilities. - Proficiency in MS Office applications, especially Excel. - Strong communication skills, both verbal and written. - Ability to thrive in a team-oriented, deadline-driven environment. Location: Pune/Chennai Reports To: Process Lead / Team Manager Department: Operations Banking & Financial Services Schedule: Any time between 4:00 PM IST to 6:00 AM IST,

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