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Home
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The Machan
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Spa Therapist

Job Expired: This job listing has expired.

Spa Therapist

The Machan

2 - 5 years

4 - 7 Lacs

Lonavala

Posted:8 months ago| Platform:

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Skills Required

guest satisfaction therapy customer service wellness massage guest service beautician activities skin care android yoga guest handling ayurveda training sales guest relations team leading hospitality physical therapy hair styling hotel management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Skills:

. Customer Service, Physical Stamina, Empathy, Massage Techniques, Attention to Detail, Circulation & Muscle Tension, Communication,. Job TitleSpa Therapist. LocationMachan Resorts LLP, Lonavala. DepartmentSpa and Wellness. Reporting ToAFOM/ FOM. Job Summary. The Spa Therapist provides professional and engaging wellness therapies and massage treatments to clients, ensuring a relaxing and rejuvenating experience. The role involves maintaining the highest standards of hygiene, customer service, and knowledge of various spa treatments to enhance guest satisfaction.

Key Responsibilities. Guest Service and Consultation:. Welcome guests warmly and provide detailed consultations to understand their needs and preferences.

Recommend suitable spa treatments based on guests' individual requirements.

Ensure guests are comfortable and informed throughout their spa experience.

Treatment Delivery. Perform a variety of spa treatments, including massages, facials, body scrubs, and other therapies as per the spa menu.

Maintain professional techniques and standards during all treatments.

Adapt treatments as needed to accommodate guest preferences or physical conditions.

Hygiene And Cleanliness. Maintain cleanliness and hygiene in treatment rooms, spa equipment, and common areas.

Ensure proper sanitation of tools and materials used during treatments.

Product Knowledge And Sales. Stay informed about spa products and treatments.

Recommend and promote spa products to guests for home use to enhance their experience.

Achieve sales targets for spa products and services.

Team Collaboration. Work closely with the spa team to ensure smooth operations and seamless guest experiences.

Assist in maintaining spa inventory and replenishing supplies as needed.

Compliance And Safety. Adhere to spa protocols, safety standards, and professional ethics.

Address guest concerns promptly and escalate issues to the Spa Manager if required.

Skills And Qualifications. EducationCertification or diploma in spa therapy, massage therapy, or related field.

ExperienceMinimum 1-2 years of experience as a spa therapist; freshers with strong skills and training may also apply.

Skills:

. Expertise in various spa treatments, including massages, facials, and body therapies.

Strong communication and interpersonal skills.

Ability to create a calming and welcoming environment for guests.

Knowledge of spa products and their benefits.

Physical Requirements:. Ability to stand for extended periods and perform physical tasks related to treatments.

Good stamina and hand dexterity for delivering treatments.

Benefits. Competitive salary package.

On-duty meals and accommodation (if applicable).

Training and professional development opportunities.

Employee discounts on spa and resort services

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The Machan

Hospitality

Lonavala

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Spa Therapist