As a Hotel Operations Manager for our resort, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring the highest level of guest satisfaction, and optimizing efficiency and profitability. You will lead and manage various departments within the hotel, including front desk, housekeeping, food and beverage, maintenance, and guest services, to deliver exceptional service and experiences to our guests. Responsibilities: Strategic Planning: Develop and implement strategic plans to achieve operational goals, enhance guest experiences, and drive revenue growth. Team Leadership: Provide strong leadership to department heads and staff, fostering a culture of teamwork, excellence, and continuous improvement. Guest Satisfaction: Monitor guest feedback and implement initiatives to enhance guest satisfaction and loyalty. Address any guest concerns or issues promptly and effectively. Operations Management: Oversee all aspects of hotel operations, including front desk, housekeeping, food and beverage, maintenance, and guest services. Ensure smooth and efficient daily operations. Staff Training and Development: Develop and implement training programs to ensure that staff members have the necessary skills and knowledge to deliver exceptional service. Provide coaching and support to enhance staff performance and career development. Budgeting and Financial Management: Develop and manage the hotel budget, including revenue forecasting, expense control, and profitability analysis. Identify opportunities to increase revenue and reduce costs while maintaining high-quality service standards. Quality Assurance: Establish and maintain quality standards for all hotel operations. Conduct regular inspections and audits to ensure compliance with brand standards, safety regulations, and cleanliness requirements. Vendor and Supplier Management: Negotiate contracts with vendors and suppliers to ensure competitive pricing and quality products and services. Maintain strong relationships with key partners to support operational needs. Health and Safety Compliance: Ensure compliance with health and safety regulations and procedures to provide a safe and secure environment for guests and staff. Technology Integration: Identify and implement technology solutions to streamline operations, enhance guest experiences, and improve efficiency. Qualifications: Bachelors degree in Hospitality Management, Business Administration, or related field (Master’s degree preferred) Minimum of 5 years of experience in hotel management, with at least 2 years in a leadership role Strong leadership and management skills, with the ability to motivate and inspire teams Excellent communication and interpersonal skills, with a customer-centric approach
Position: Indian & Tandoor Chef Location: The Machan Resorts Lonavala Department: F&B Production Reporting To: Sous Chef Employment Type: Full-time Job Summary: We are seeking a skilled and passionate Indian & Tandoor Chef to join our culinary team. The ideal candidate will have expertise in authentic North Indian, Mughlai, and Tandoori cuisine, with hands-on experience in managing a tandoor station, menu planning, food presentation, and kitchen hygiene. Key Responsibilities: Prepare and cook traditional Indian and Tandoori dishes with consistency and quality. Operate and maintain tandoor ovens efficiently and safely. Develop new Indian/Tandoori menu items in line with current food trends. Ensure food is prepared and presented in accordance with hygiene and food safety standards. Monitor stock levels, manage inventory, and coordinate with the store/purchase department. Maintain cleanliness and organization in the kitchen and workstations. Train and guide junior kitchen staff in Indian and Tandoori preparation techniques. Ensure timely preparation and service during peak hours. Coordinate with other kitchen sections for smooth operations. Maintain portion and waste control to reduce food cost. Requirements: Proven experience (3-8 years) as an Indian/Tandoor Chef in a hotel or reputed restaurant. In-depth knowledge of traditional Indian spices, marinades, and cooking techniques. Ability to manage time and multitask in a high-pressure environment. Strong understanding of HACCP and food safety protocols. Team player with good communication skills. Culinary certification or relevant hospitality degree preferred. Salary & Benefits: Competitive salary based on experience Meals and accommodation. Other company benefits as per policy
- To build monetizable alliances for The Machan - To understand the scope of The Machan and drill into areas which have revenue augmentation possibilities- To create potential partners for the alliances- Communication with the alliance partners- Developing programs that cross-leverage strengths of the partner + The Machan- Developing proposals and presentations- Follow-up and logistics of closure- Some interest in events will be an added plus This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
- To build monetizable alliances for The Machan - To understand the scope of The Machan and drill into areas which have revenue augmentation possibilities - To create potential partners for the alliances - Communication with the alliance partners - Developing programs that cross-leverage strengths of the partner + The Machan - Developing proposals and presentations - Follow-up and logistics of closure - Some interest in events will be an added plus
Job Title: Continental Chef Commi 1/2/3 Location: The Machan Resort, Lonavala Department: Kitchen Reports To: Sous Chef / Executive Chef Employment Type: Full-time About Us: The Machan is an eco-luxury resort nestled in the pristine forests of Lonavala, offering unique treehouse accommodations and a commitment to sustainability. We are looking for passionate culinary professionals to join our dynamic kitchen team. Key Responsibilities: Assist in the preparation, cooking, and presentation of high-quality continental dishes. Follow standard recipes and portion control procedures to ensure consistent quality. Maintain cleanliness and hygiene in the kitchen as per FSSAI standards. Ensure proper storage and handling of all ingredients and kitchen equipment. Support senior chefs in daily kitchen operations and mise-en-place. Learn and adapt to new menu items and cooking techniques. Follow all safety and sanitation policies when handling food and beverages. Requirements: Experience: Commi 1: 2-3 years of experience in continental cuisine. Commi 2: 1-2 years of experience. Commi 3: 6 months to 1 year of experience or relevant culinary training. Education: Diploma or Certificate in Hotel Management or Culinary Arts preferred. Knowledge of food safety standards and HACCP procedures. Ability to work in a fast-paced environment and in a team. Flexibility to work in shifts, weekends, and holidays. What We Offer: Accommodation and meals A positive and growth-oriented work environment Opportunity to work in a sustainable and eco-conscious hospitality brand To Apply: Send your CV and relevant documents to careers@themachan.com
, Speciality organisation the Job Title: F&B Service Freshers (IT/OJT/Associates) Department: Food & Beverage Service Location: The Machan Resort LLP, Lonavala Job Summary: We are looking for enthusiastic and passionate individuals to join our Food & Beverage Service team as Freshers. This role is ideal for students undergoing Industrial Training (IT), On-the-Job Training (OJT), or recent graduates. You will be responsible for delivering exceptional guest experiences by providing high-quality food and beverage service in line with our resort standards. Key Responsibilities: Guest Service: Greet guests warmly and ensure prompt service. Take orders accurately and ensure timely delivery of food and beverages. Provide menu recommendations and address guest inquiries. Operational Support: Set up and maintain dining areas, ensuring cleanliness and organization. Assist in the preparation of service equipment and mise-en-place. Adhere to resort SOPs for service and hygiene. Team Collaboration: Work closely with kitchen and bar teams to coordinate seamless service. Support senior staff in managing service during busy operations. Learning & Development: Participate in training sessions to enhance skills and knowledge. Gain exposure to various F&B operations, including banquets, room service, and specialty dining. Requirements: Qualification: Pursuing or completed a degree/diploma in Hotel Management or equivalent. Experience: Freshers or candidates undergoing IT/OJT. Skills: Strong communication and interpersonal skills. Positive attitude with a willingness to learn. Basic knowledge of food and beverage service standards is a plus. What We Offer: Accommodation: Comfortable housing within the property. Meals: Nutritious and hygienic food provided. WiFi & Amenities: Access to internet and other facilities. A positive work environment with learning and growth opportunities. Join us and be a part of creating unforgettable experiences for our guests at The Machan Resort LLP!Role & responsibilities Preferred candidate profile
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