Job
Description
Main Purpose of Job: The Architecture team is responsible for supporting the planning, design, and development of our cloud-based products to support various lines of business at ISS. The main purpose of this job is to design and implement information systems by providing cloud infrastructure solutions, governance and support that is best fit-for-purpose for ISS. Ensure that all systems are working at optimal levels. Support development of technologies and systems using cloud solutions. Key Accountabilities: Ownership and development of the Technology Architecture Domain. Align infrastructure with technology strategy, formulate plans for infrastructure standardization, principles, best practices, and governance. Ensure cloud infrastructure standards are defined, controlled, and governed for optimal cost-effective usage, delivering business value across all products, projects and BAU work streams. Develop a gap plan between the current and future state of infrastructure architectures and work with other architects to develop roadmaps for transition. Create HLDs and LLDs as appropriate and maintain documentation. Adhere to required standards and methods. Provide expertise in infrastructure frameworks, emerging technologies, best practices, and new versions of cloud-based products. Work as advisor to key stakeholder groups, including IT Operation teams such as the Service Desk, Networks, Wintel, Network Monitoring, Incident, Change and Problem Management teams. These teams support SaaS platforms, AWS self-hosted environments, on-premises infrastructure, and vendor managed cloud services. Communicate, socialize, and coordinate all enterprise efforts that affect IT Infrastructure. Chair the Cloud CoE. The post holder will perform any other duties as are within the scope and purpose of the job as requested by the Line Manager and ensure full utilization of all ISS systems according to Standard Operating Procedures. Key Deliverables: Evaluate System Requirements: Analyse business requirements to identify new or amended hardware, operating systems, or connectivity solutions. Coordinate with all areas of the organisation to monitor systems and verify that they re running optimally. Deliver technical requirements of complex infrastructure systems and make the necessary modifications. Alternate Solutions and Improvements: Recommend alternative technologies and improvements to enhance information systems, to support organisational goals. Present recommendations clearly and understandably to senior leaders. Lead Design and Review of New Systems: Lead the design and review processes against the new systems infrastructure requirements and its delivery. Develop and document proposed technical designs for the integration and implementation of new software, working across the IT department. Integrate New Infrastructure and Evaluate Projects: Create detailed plans for the integration of new systems architecture into existing infrastructure. Bridge any gaps between infrastructure, devops, architecture and operations, through planning, technical direction and support. After a new system has been integrated, participate in evaluating the success of the project, identifying best practices and lessons learned. Provide feedback to leadership and incorporate this information into future integration plans. Execute test plans and verify proper operation of completed system implementations. Identify and collect performance data to monitor systems. Essential 15+ Years in an IT environment with at least 5+ years of hands-on experience as an Architect or senior technical lead managing AWS Services - Infra, Network, Database etc. 3-5 years of direct experience as an Infrastructure/Cloud Architect with hand on experience of, and assisted in, the implementation of governance, controls, and standards in the IT Infrastructure domain. Must have a strong hold on designing, integrating, and managing complex infrastructure solutions. Must possess demonstrable knowledge of system administration and software development to coordinate with the enterprise to deliver their computing needs and requirements. Understanding the difference between Business and IT, effectively speaking with both worlds. Strong understanding of SDLC/engineering processes, roles, Requirements Management, QA etc. with practical experience of tools supporting it viz. Jira, Confluence, Zoho or similar ITSM tools. Good understanding of project management methodologies (e.g., Scrum, Kanban, Scaled Agile, SAFe, ITIL etc.) Rich experience with web-based application (preferably with high load, high availability, fault tolerance requirements in place) Strong communicator (verbal and written); ability to talk to different disciplines of stakeholders at all levels of the organization. Presentation and facilitation skills. Highly adaptable, strong prioritization and ability to work well under pressure meet deadlines. Influencing and negotiation skills. Leadership of projects and team management. Understanding of cloud security/cyber security domain. Understanding of the data domain. Desirable: Experience in implementation of bots for IT Service Delivery. Experience with IaC, ideally Terraform Any Shipping or Maritime Certification. Knowledge of port agency Product Management. Experience in DevOps, AWS, or Azure Cloud Production Support. Good Commercial alignment / awareness.
