169 Wintel Jobs

Key points to be taken care of: The candidate must be experienced working with US\UK clients Windows server 2013,2016,2019etc Experience with Active directory Group policy Excellent communication.

Function: Data Center Profile: System Administrator III Domain: Wintel Level: 3 Role: As Wintel System Administrator III, you will be responsible for the upkeep, deployment, configuration, and maintenance of Windows Servers. Contributes to the planning and implementation of maintenance and installation work, including building and management of systems and components of virtualized computing environments. Responsibilities: Working Experience on experience on installation, configuration and troubleshooting Windows Server 2012R2 ~ 2022. Working Experience on installation configuration of Active Directory, DNS, DHCP, DFS, and Group Policy (GP). Working Experience on AD User management /access management including role group, permission group, OU management, group policy management. Configuring and troubleshooting of Windows based failover clusters. Strong exposer on windows server OS, RDP troubleshooting. Windows servers security patching for the vulnerabilities detected and troubleshooting if problems encountered before/after the patch installations permission group. Deploying, configuring, and maintaining Windows Server operating systems across various versions. Managing server roles and features (DHCP, DNS, File Services, Hyper-V, etc.). Performance tuning and optimizing server configurations for specific workloads. Configuring and troubleshooting network protocols (TCP/IP, DNS, DHCP). Implementing security measures like firewalls, access controls, and intrusion detection/prevention systems. Scripting and Automation: Utilizing scripting languages (e.g., PowerShell) to automate routine tasks, streamline processes, and enhance efficiency in managing Windows systems. Writing scripts for automated user provisioning, system monitoring, log analysis, and backup routines. Creating comprehensive documentation of configurations, procedures, and incident reports. Generating and presenting reports on system performance, security vulnerabilities, and compliance status. Collaborating with cross-functional teams for project planning, implementation, and troubleshooting. Providing technical guidance and mentorship to junior administrators. Troubleshooting and Issue Resolution: Diagnosing and resolving complex technical issues related to Windows servers, applications, networking, and hardware. This might involve analyzing logs, utilizing diagnostic tools, and applying solutions. Responsible for Windows Servers Infrastructure management for multiple customers. Collaboration and Support: Collaborating with other teams or departments to support various projects, providing technical expertise, guidance, and support. Disaster Recovery and Business Continuity: Developing and testing disaster recovery plans to ensure data protection and business continuity in case of system failures or disasters. Vendor Management: Collaborating with vendors for product support, troubleshooting, and acquiring necessary resources or services. Deep technical problem isolation and resolution capability Must maintain the highest level of industry certification and knowledge. Ability to architect, build, maintain, and enhance our current managed service offerings and infrastructure. Qualifications: Relevant technical experience in corporate IT operations in Data Center Environment Should have experience working in Windows Servers, Active Directory, Backup, Storage, Patching, SCCM. Understanding of Cloud and on-prem environment Has managed technical teams for specialized area. Good Knowledge of ITIL processes and implementation Demonstrated experience in process improvement. Excellent communication and relationship building skills. Always driving for continuous improvement across domains Strong planning and organizing capabilities. Ability to work and lead effectively in a team and process-based environment. Ability to build team capabilities for upcoming technologies. Understanding of SAN and NAS storage. Certifications Preferred - Administering Windows Server Hybrid Core Infrastructure Configuring Windows Server Hybrid Advanced Services

SUMMARY JOB Description Wintel System Admin L2 Experience- 5+ Years Roles and Responsibility We are looking for a passionate WINTEL Engineer with excellent communication skills. The candidate should be able to deliver results in a fast-paced environment that is metrics-driven. A candidate who is responsible for the routine testing and analysis of security safeguards. Controls, monitors, and verifies the compliance of the security controls put in place by the operations team and/or implements the operational components. Create, suspend, and delete security accounts and endpoints on the servers. Is responsible for resolving problems in compliance with all established procedures. Implement planned changes (server configuration, upgrades, repairs). Respond to client requests based on contractual conditions. Ensure the development and update of procedures and operational documentation. Implement solutions, modifications, installations, and maintenance tasks when required. Perform any other tasks as requested by the management team. The candidate should be able to effectively operate within set guidelines, policies, and procedures, and able to execute instructions with minimal supervision. S.No. Skill Experience 1 Technical Support Engineer (L2) B.E. / B. Tech/BCA/Graduate/Diploma (Onsite), 5+ Years relevant experience, ITIL Certified, OEM Certified in Minimum One Technology. Exposure to Windows Servers, IIS & Active Directory administration. Wintel Engineer Requirements Proactive monitoring and administration know-how to create/modify/manage alerts for new/existing servers with good knowledge of the working technology. Administration working knowledge on different Windows OS platforms (Windows Server 2012R2, 2016, 2019 & 2022), OS configuration on different roles - Domain WINS DNS DHCP IIS WSUS - configuration and troubleshooting. Knowledge of - Disk & Storage File & Print Server Management, Terminal Services, RAID Administration, NTFS. Permissions and troubleshooting issues related to the above applications. Understanding of OS migration concepts. Working knowledge of Microsoft Windows failover Cluster installation and configuration. Performance fine-tuning on OS level. Knowledge of Server RAID configurations. Working knowledge of File Server along with NTFS permissions. Working knowledge of Print Server. Working knowledge of FTP & SFTP services. Understanding and good working knowledge of Active Directory and DNS services. Understanding & working knowledge of Azure AD. Understanding/knowledge on VMware. Good writing skills for technical documentation and reports. Good communication skills for customer and technical calls. Knowledge of ITIM and process for Incident, Service, Change, and Problem management. Support L1 team wherever is required.

Role & responsibilities Job Summary Wintel + Backup + Cloud [AWS+Azure+OCI] Hands-on experience with Windows Server (2years+) Hands-on experience with virtualization (2years+) Nutanix, vSphere, or HyperV Hands-on experience with Active Directory, DHCP, and DNS Experience with AWS, including EC2, VPC, ECS, S3, Storage Gateway, and IAM Experience with HP Hardware Must Have Be able to script through Powershell Good to Have Experience with Backup Technology such as Veeam or Cohesity Experience with Storage Technology such as NetApp, EMC Products Experience with second cloud providers such as Azure or OCI Preferred candidate profile

Job Description: NOC Engineer Position: NOC Engineer Experience: 12 years Location: Bengaluru Employment Type: Full-time About the Role We are seeking a proactive NOC Engineer with 1–2 years of experience to join our operations team in Bengaluru. The ideal candidate will bring multi-skilled expertise in any of the following combinations: Wintel & Network , Wintel & Linux , Wintel & Cloud , or Linux & Cloud . This role requires a strong technical foundation, enthusiasm to work in a dynamic environment, and the ability to troubleshoot and resolve issues quickly. Key Responsibilities Monitor, maintain, and support IT infrastructure systems, servers, and networks within the NOC environment. Proactively identify, troubleshoot, and resolve incidents involving system performance, availability, and connectivity. Escalate issues to the relevant teams when required, while ensuring SLA compliance. Perform routine checks and preventive maintenance on servers and systems. Support patching, upgrades, configuration, and system monitoring activities. Document incidents, resolutions, and standard operating procedures. Collaborate with cross-functional teams (network, system, and cloud engineers) for seamless operations. Required Skills Hands-on experience in at least two technology areas such as: Wintel & Network Wintel & Linux Wintel & Cloud (AWS, Azure, or similar) Linux & Cloud (AWS, Azure, or similar) Basic understanding of ITIL processes (Incident, Change, Problem management). Strong troubleshooting and analytical skills. Knowledge of monitoring tools (e.g., Nagios, Zabbix, SolarWinds, or equivalent). Ability to work in shifts (24x7 support environment). Good communication and interpersonal skills. Qualifications Bachelor’s degree (B.E/B.Tech/B.Sc in Computer Science, Information Technology, Electronics, or related field) or equivalent experience. Relevant certifications (e.g., Microsoft, CCNA, Red Hat, AWS/Azure Fundamentals) will be an added advantage. What We Offer Opportunity to work in a fast-paced, growing technology environment. Exposure to diverse technologies across Wintel, Linux, Network, and Cloud platforms. A collaborative team culture with continuous learning opportunities.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Datacenter - Wintel Stack. Experience: 1-3 Years.

Education Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 9 years of relevant experience. Looking for an Infrastructure Architect with over 10 years of experience in the following skills: Strong RedHat Linux OS and Windows OS administration Upgrade experience. Server Clean ups across the estate for unusedold jars that creates the violations and flagged by Flexera/ Tenable Scan. DB ,JBoss Red hat ,IIS TSS fixes, WWF (Windows Workflow Foundation), TCCM (Transfer Case Control Module), TSS (Trusted Security Services) Working experience with RedHat JWS and JBoss middleware technology Middleware/ DB upgrade like MQ, Mongo, PostgreSQL Working experience with Database, Middleware and programming language upgrade Experience with Firewall, SAN/NAS storage technologies Working knowledge with DevOps methodologies, tools, and automation (pipeline) (Nexus, Artifact, Jenkins, Artifactory) is a valuable addition. Skills: English JBoss Linux Middleware Network Administration Postgre SQL Wintel/Windows Server

Job Description: Responsible for the technical architecture applied for the implementation of the end to end Infrastructure, Cloud & Security Services (Wintel, Linux, DB, Storage, VWware, Citrix, Microsoft, Workplace, Office 365, Cloud, Security, SIEM etc.) Interacting with the Customer Enterprise Architect to ensure that the Services the Provider delivers are aligned with the reference architecture, architecture guidelines, principles, policies, and technology and service standards. Experience in large technology implementation, migrations & deployments Experience in coexistence or similar scenarios during company separation for seamless access to parent enterprise services Must have expertise in handling Applications and infrastructure architecture discussions with customer Develop a vision and roadmap for the Infra, Cloud & Security Services as directed by the customer that address the changing business and technical needs. Proactively bringing new and innovative technical and service solution suggestions to the customer, as required and defined in the Agreement. Ability to ensure that services and technology are compliant with internal and external rules and policies. Strong capability to research and develop new solutions to meet business requirements for technology and service architectures. Ability to understand and select tools to implement the service delivery performance measurements required for performance management. Training and experience in IT Enterprise Architecture including The Open Group Architecture Framework (TOGAF). 12+ years of experience in the Services and technologies for a small & large sized organization. TOGAF training would be desirable. IT technical certifications would be desired related to the in-scope components, tools, and services. A bachelors degree in business, technology, or related field.

Manage multiple engineers for one or more product or technical domains in an agile environment. Coach and develop engineering talent, fostering a culture of accountability, innovation, and continuous learning Drive adoption of engineering best practices including CI/CD, automated testing, and secure coding Provide technical oversight for the design, development, and deployment of scalable data, monitoring, and infrastructure solutions Align engineering roadmaps with enterprise architecture and stores & supply chain strategies Ensure operational excellence and accountability for system performance, uptime, and delivery metrics Act as a key escalation point for technical delivery and production issues Promote innovation and the adoption of emerging technologies to support evolving business needs Oversee the development of data pipelines and integrations to support analytics, reporting, and operational visibility Partner with IT and business leaders across Stores and Distribution to deliver impactful, scalable solution

Roles and Responsibilities: Wintel L1 Basic Support / Monitoring 1. System Monitoring – Monitor server health, performance, and availability. 2. Ticket Handling – Log, categorize, and prioritize incidents using ITSM tools. 3. Basic Troubleshooting – Resolve login, printer access, mapped drives, and account lockouts. 4. Active Directory Tasks – Unlock user accounts, reset passwords, basic user/group changes. 5. Daily Checks – Perform server health checks (CPU, memory, disk space). 6. Patch Status Check – Verify if patches are applied; escalate if needed. 7. Backup Verification – Check backup job status and escalate failures. 8. Reboot Requests – Assist with planned or emergency server reboots. 9. Asset Documentation – Update server inventory and logs. 10. Escalation – Escalate complex issues to L2 with proper documentation. Backup & Storage – L1 (Monitoring & Basic Operations) 1. Daily Backup Monitoring – Check the status of backup jobs and report failures. 2. Ticket Management – Log, track, and update incidents or service requests in the ITSM tool. 3. Tape Handling – Perform physical tape mounting, labeling, rotation, and vaulting. 4. Basic Restore Requests – Initiate restore jobs as per standard procedures. 5. Report Generation – Prepare daily/weekly backup status and capacity reports. 6. Alert Monitoring – Monitor alerts from backup tools (e.g., NetBackup, Veeam, Commvault) and escalate as needed. 7. Drive Health Checks – Monitor backup hardware status like tape drives and disk libraries. 8. Catalog Jobs – Perform basic cataloging tasks or escalate if issues are found. 9. Media Management – Track tape/media movement and labeling based on retention policies. 10. Escalation – Escalate failed jobs or issues to L2/L3 with necessary logs and details.

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Vmware Virtualization Administration Good to have skills : Microsoft Windows Server Administration, Nutanix Administration Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic environment where you will resolve incidents and problems across various business system components, ensuring operational stability. Your typical day will involve collaborating with vendors, implementing Requests for Change, and updating knowledge base articles to enhance troubleshooting effectiveness. You will work closely with service management teams to analyze and resolve issues, contributing to a seamless operational flow and supporting the overall efficiency of the organization. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions to enhance team knowledge and skills.- Monitor system performance and proactively identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in VMware Virtualization Administration.- Good To Have Skills: Experience with Microsoft Windows Server Administration, Nutanix Administration.- Strong understanding of virtualization technologies and best practices.- Experience in troubleshooting and resolving complex technical issues.- Familiarity with IT service management frameworks and methodologies. Additional Information:- The candidate should have minimum 7.5 years of experience in VMware Virtualization Administration.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

Expertise in Windows Server and VMware server administration. Strong knowledge of server virtualization technologies, such as VMware or Hyper-V. In-depth understanding of networking concepts, protocols, and services (TCP/IP, DNS, DHCP, VPN). Experience with server security practices, including access controls, patch management, and vulnerability assessments. Solid understanding of storage technologies, RAID configurations, and SAN/NAS solutions. Experience with server monitoring and management tools, such as Nagios, Zabbix, or SolarWinds. Strong problem-solving and analytical skills, with the ability to troubleshoot complex server issues. Excellent communication and teamwork skills, with the ability to collaborate effectively with cross-functional teams and stakeholders. Ability to work in Rotational shifts Relevant certifications, such as Server Administrator.

Looking engineers for managing and migrating Active Directory and Domain environments, as well as leading VMware infrastructure projects, Windows Server 2012, 2016, 2019, and 2022, Level 2 and Level 3 systems. supporting customers to the US & UK Required Candidate profile NP- 15 Days,Immediate preferred Pic-up - Drop ,Food Facilities are optional (If available) Telephonic interview is possible for other Mumbai Location

Education Qualification : Engineer - B.E / B.Tech / MCA Skills : Primary -> Technology | Meesaging Platforms | Design and Architecture | 5 - Expert Certification : Technology | IT Certifications | Microsoft Certification | Enabling Office 365 Services Details: 1. Will be responsible for overseeing messaging functions in an organization, such as email and instant messaging. 2. The role holder must have the ability to own and resolve incidents endtoend and work closely with other technical support teams to drive email related issues to resolution. 3.Being responsible for Operational Systems Management and Preventative Maintenance to include proactive monitoring, system checks, SOD Reports 4. Assisting with Messaging transformation activities messaging infrastructure services to the cloud and other initiatives 5. Operate in a global team to support the global Messaging estate. 6. Work closely with the Desktop, Wintel, Platform, network engineers and Project Managers 7. Support end users during mailbox migration and assist with their end point issues. 8. Ensure successful migration and smooth transition for end users and handle all related activities, process (Changes, Request, and Incidents). 9. Engage with the wider organizational support teams in the management and resolution of major incidents and problem.

Education Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 4 years of relevant experience. Role Summary The candidate should be responsible for supporting, monitoring, and maintaining Identity and Access Management solutions. This role involves executing standard operational tasks, morning check list, Monthly patching, Vulnerability remediation and troubleshooting issues across Microsoft Entra ID (Azure AD), Active Directory, Entra Connect, DNS, ADFS, AD LDS, PKI, RADIUS (NPS), GPO and handle escalations from L1 support. Key Responsibilities Provide day-to-day operational support for IAM platforms (Entra ID/Azure AD, AD, AD LDS, SSO, MFA, RADIUS, DNS, PKI). Manage user provisioning/de-provisioning and service requests through workflows and tools. Monitor and respond to incidents, Automated alerts. Perform troubleshooting for authentication, SSO, MFA, RADIUS, GPO, AD Replication, AD Connect Sync and DNS. Administer Object in Active Directory & Entra ID, MFA settings, and role assignments. Run periodic compliance checks, Clean-up activity. Deployment of security update on Domain Controller and other Tier-O solutions (starting from Test to Production). Support integration of business applications with Entra ID (SAML, OpenID\OAuth). Document standard operating procedures (SOPs), update knowledge base, Server Inventory. Collaborate with security and compliance teams for audit readiness. Skills & Competencies 34 years of IAM experience in enterprise environments. Strong knowledge and experience of Active Directory, Microsoft Entra ID (Azure AD), AD Connect, ADFS, DNS, Group Policy, PKI. Experience with SSO, OAuth, SAML, OpenID Connect. Experience with MFA, Conditional Access, Azure Privileged Access Management (PIM). and Identity Governance. Knowledge of Privileged Access Management (PIM). Troubleshooting skills in authentication, AD replication, DNS, Group Policies, Device Enrollment and federation issues. Scripting experience (PowerShell preferred). Certification Microsoft certifications preferred (SC-900, SC-300, AZ-104, MS-500). Job Qualifications: Skills: Active Directory Azure Active Directory English Identity and Access Mgt (IAM) Wintel/Windows Server

Should have experience in software installation, OS installation and upgradation Should have knowledge in Active directory and O365 Excellent Communications skills. Any Certifications in ITIL, CCNA, etc. Any training in hardware and networking

Education Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 4 years of relevant experience. Role Summary The candidate should be responsible for advanced support and implementation of IAM solutions. This role involves handling complex escalations, optimizing IAM processes, and driving improvements in IAM and security. The L3 engineer also mentors junior staff and collaborates with architects on strategic IAM initiatives. Key Responsibilities Provide expert-level support for IAM platforms, resolving complex incidents and problems. Perform advanced troubleshooting for authentication, SSO, MFA, RADIUS, GPO, AD Replication, AD Connect Sync, LAPS and DNS. Lead integration of new applications with IAM (SSO, federation, MFA, SCIM provisioning). Implement advanced Conditional Access policies and Zero Trust controls. Perform root cause analysis for recurring IAM issues and implement permanent fixes. Conduct access governance reviews, remediation, and compliance reporting. Collaborate with IAM Architects on solution design, migrations, and modernization projects. Assessment of current and Deployment of Domain Controllers to stay updated with technology. Review and updating Production guide. Mentor and guide IAM L1/L2 engineers in troubleshooting and best practices. Skills & Competencies 5+ years of IAM experience with at least 2 years in advanced engineering role. Strong expertise in Microsoft Entra ID (Azure AD), Active Directory, Federation (ADFS, Entra Federation). Strong expertise in DNS, Group Policy Management, RADIUS (NPS), Certificate Authority (PKI) Deep understanding of Modern authentication protocols (SAML, OAuth2.0, OpenID Connect, WS-Fed). Hands-on experience with MFA, Conditional Access, CAE, Identity security. Proficiency with PowerShell scripting and Microsoft Graph API for automation. Knowledge of cloud IAM for Azure, AWS, and SaaS integrations. Strong analytical, problem-solving, and incident management skills. Exposure to SailPoint, Okta, or other IGA platforms is a plus. Scripting experience (PowerShell, MS Graph, KQL) Certification Microsoft certifications highly desirable (SC-300, SC-100, AZ-500, MS-100). Skills: Active Directory Azure Active Directory English Identity and Access Mgt (IAM) Wintel/Windows Server

We are looking for a highly skilled and experienced DevSecOps / AWS Administrator with over 8 years of experience to join our team. The ideal candidate should have deep expertise in AWS infrastructure, security best practices, and automation. Your primary responsibility will be to deploy, manage, and secure cloud environments to ensure high availability, performance, and cost-efficiency. You will be expected to deploy and maintain various AWS services such as EC2, RDS, S3, Lambda, and VPC. Implementing Auto Scaling and Load Balancing for high availability and fault tolerance will also be part of your key responsibilities. Optimizing AWS resources for cost, performance, and security will be crucial in this role. Managing Identity and Access Management (IAM), including roles, policies, MFA, and least privilege access, will be essential. Administering AWS Secrets Manager and KMS for secure key and secret management is also a significant aspect of the role. Configuring VPC, Security Groups, NACLs, VPN, and Direct Connect for secure networking will be part of your daily tasks. Monitoring and responding to security threats using GuardDuty, CloudTrail, and Security Hub will be critical to maintaining a secure environment. Setting up and managing AWS Backup, Disaster Recovery, and Logging for business continuity and compliance will also be within your responsibilities. Having an AWS Certified Solutions Architect certification would be a plus. Experience with PKI Certificate Management and knowledge of Domain Controller and Active Directory would also be beneficial for this role.,

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Datacenter - Wintel Stack .Experience: 3-5 Years .>

Education Qualification : Any Graduate (Engineering / Science) Skills : Primary -> Technology | Operating System | Knowledge on performance management for OS | 2 - Knowledgeable Primary -> Technology | (Operating) System Administration|Windows Server Administration | 2 - Knowledgeable Secondary -> Technology | Operating System|Working knowledge on multiple Windows OS platforms, OS configuration on different roles - Domain, WINS, DNS, DHCP, IIS, WSUS | 2 - Knowledgeable Certification : Technology | OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals & Vmware -201 Delivery Skills: 1. Proactive monitoring and investigation of logs: Initiate Windows, VMWare, HyperV administration, troubleshooting, investigate to identify the possible issues, locate the device or service causing the issue. Record the findings and analysis in to the ticket 2. Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting or investigation, resolution steps implemented etc. and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough and execute the various Escalation Matrix (Vendor , Internal and Customer defined) - Ensure tickets are closed post user,customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

Education Qualification : Any Graduate (Engineering / Science) Skills : Primary -> Technology | Operating System|Storage migration/P2V migration/ RHEL upgrades | 3 - Experienced Secondary -> Technology | Operating System|Ability to explain storage architecture and connectivity options | 3 - Experienced Certification : Technology | MCSE / VCP / AZ-104 Delivery Skills: 1. Troubleshooting and Management: WSUS, AV, DNS, related troubleshooting, GP Templates Creation, Adding or Removing of SPNS (Security Principle Names) OS Management - Windows server re-installation. Adding/Decommissioning domain, creating scripts for daily/weekly tasksy, OS Booting issues, Configuring page file for memory dump file collection, Turning and tweaking OS to get optimal performance 2. Restoration and other responsibilities: Work on resolution of complex or escalated issues from L2 engineer. Preparing RCA for major incidents and problem tickets. IIS Server changes, NLB Configuration, SSL Configuration and Management, Providing access to the sites, IIS Troubleshooting 3. Triage: Generally the L3 is the final level of escalation for all WintelandVMWare related issues. However in the event of an un-resolved incident which is taking longer than expected, the L3 eningeer is required to co-ordinate with the Data Center TDU COE team to get expert help and work towards the resolution of incidents. They will also engage and work with the respective TAC teams to resolve issues 4. Process Compliance: - Prepare RFCs and represent RFC in the change advisory board for approval of changes. Assign approved changes to L2 group to implement them - Conduct repeat incident analysis to identify proactive problem tickets and work on the premanent fix for the issues - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Follow through and execute the various Escalation Matrix (Vendor , Internal and Customer defined) - Ensure tickets are closed post user/customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

Shared accommodation in guest house is provided Pick & drop from guest house to plant & back in shifts provided Expertise in Windows Server and VMware server administration. Strong knowledge of server virtualization technologies, such as VMware or Hyper-V. In-depth understanding of networking concepts, protocols, and services (TCP/IP, DNS, DHCP, VPN). Experience with server security practices, including access controls, patch management, and vulnerability assessments. Solid understanding of storage technologies, RAID configurations, and SAN/NAS solutions. Experience with server monitoring and management tools, such as Nagios, Zabbix, or SolarWinds. Strong problem-solving and analytical skills, with the ability to troubleshoot complex server issues. Excellent communication and teamwork skills, with the ability to collaborate effectively with cross-functional teams and stakeholders. Relevant certifications, such as Server Administrator.

Required Information Details Role Wintel Admin L2 & L1 Required Technical Skill Set Active Directory, DNS, Windows Good to have Technical Skill Set VMware, PowerShell/batch scripting Desired Experience Range L2 - 3-5 Years & L1- 1- 2 Years Location of Requirement Navi Mumbai Per referred only Male candidate. Must-Have Windows, Active Directory, DNS, Vmware, Dell Good-to-Have PowerShell/batch scripting 1 Design, Build, Configure and Deploy Windows Server and Active directory 2016, 2019 and 2022. 2 Design, Configure and Deploy VMware Infrastructure. Upgrading Esxi Host, Vcenter and Patching of ESXI host. 3 Day-to-day management of the domain controllers, Design and implantation of Group policy 4 Creating DNS record, User in Active Directory, transferring AD roles as and when required. 5 Creating VM, Managing VM, taking snapshot , Creating template and Clone and deploying VM from template 6 Manage physical servers and blade server and chassis solutions. 7 Apply latest Windows Security patches and keep servers up to date. Update antivirus and keep environment health with latest vulnerabilities and bugs. 8 Coordinate with various internal teams as well as external vendors. Co-ordinate with customer and vendor for new product evaluation and deployment. 9 Play active role of Subject Matter Expert (SME) for Windows/VMware. 1 Design, Build, Configure and Deploy Windows Server and Active directory 2016, 2019 and 2022. 2 Design, Configure and Deploy VMware Infrastructure. Upgrading Esxi Host, Vcenter and Patching of ESXI host. 3 Day-to-day management of the domain controllers, Design and implantation of Group policy 4 Creating DNS record, User in Active Directory, transferring AD roles as and when required. 5 Creating VM, Managing VM, taking snapshot , Creating template and Clone and deploying VM from template 6 Manage physical servers and blade server and chassis solutions. 7 Apply latest Windows Security patches and keep servers up to date. Update antivirus and keep environment health with latest vulnerabilities and bugs. 8 Coordinate with various internal teams as well as external vendors. Co-ordinate with customer and vendor for new product evaluation and deployment. 9 Play active role of Subject Matter Expert (SME) for Windows/VMware.

We are looking for a dynamic and detail-oriented Command Center Incident Response Engineer to join our 24x7 Security Operations team. The ideal candidate will have hands-on experience in incident response, network security administration, and Wintel (Windows + Intel) security operations at an L2 level. This role is critical in ensuring real-time monitoring, triage, and resolution of security incidents across enterprise environments. Key Responsibilities: Operate within a 24x7 Command Center environment to monitor and respond to security alerts and incidents. Perform L2 triage and analysis of security events using SIEM, EDR, and other monitoring tools. Escalate and coordinate with L3 teams for complex incidents and threat containment. Administer and troubleshoot Windows Server environments, Active Directory, and related services. Support network security operations including firewall rule reviews, VPN troubleshooting, and IDS/IPS monitoring. Maintain incident response documentation, shift handover reports, and playbooks. Collaborate with IT infrastructure teams to ensure timely patching and vulnerability remediation. Participate in periodic threat hunting and proactive security assessments. Ensure compliance with internal security policies and external regulatory requirements. Required Skills & Qualifications: 35 years of experience in a Security Operations Center (SOC) or Command Center environment. Strong understanding of Windows Server administration (L2 level) including AD, GPO, DNS, DHCP. Hands-on experience with network security tools and concepts (firewalls, proxies, IDS/IPS, VPNs). Proficiency with SIEM platforms (e.g., Splunk, QRadar, Sentinel) and EDR solutions. Familiarity with incident response frameworks (e.g., NIST, SANS). Ability to analyze logs, network traffic, and endpoint data to identify and respond to threats. Strong communication skills and ability to work in a high-pressure, fast-paced environment. Preferred Certifications: Security+ CEH Microsoft Certified: Security Operations Analyst Associate ITIL Foundation CCNA Security MCSA: Windows Server

Role & responsibilities Wintel Admin L3 Preferred candidate profile • Knowledge of Windows Operating systems support. • L3 level experience in Windows Operating systems support. • Good Experience in Terminal servers (Admin mode) & Windows Clustering. • Basic knowledge on Storage, Networking, Firewall and backup Applications/devices. • Experience in VMware components. • Performance and/or network trace analysis for Servers. • Working knowledge in Scripting and Automation. • Problem solving Capability in IBM, HP and Dell Hardware. • Problem determination and resolution within SLA's. • Should be able to Perform Root Cause Analysis for the incidents. • Should be able to do Capacity Planning. • Handle L2/L3 technical escalations. • Ability to acquire new skills & keep them updated. • Work with Local & Global Teams. • Ability to quickly analyze & diagnose technical problems. • Independently generates solutions based on analytical, technical skills and business knowledge. • Mentor and train other team members. • Willing to Work on Shifts based on the projects need. • Microsoft and other technical/industry certifications desirable. • Proactive and clear communication skills. • Quality and Process Knowledge.