Software Service Engineer

Company Description

Sigai Technologies is an innovative technology company specializing in the development of intelligent software ecosystems to help businesses streamline operations, enhance decision-making, and drive growth. By integrating AI, analytics, and automation, Sigai offers scalable, user-friendly, and data-driven solutions adaptable to various industries including healthcare, retail, education, and enterprise services. With a focus on real-world innovation, Sigai Technologies empowers organizations to embrace digital transformation and adapt to future challenges efficiently.

Role Description

This is a full-time, on-site role for Software Service Engineers located in Kozhikode. The role involves providing technical support, troubleshooting issues, conducting field service tasks, and ensuring the efficient maintenance of software systems. The Software Service Engineer will work closely with clients to resolve issues, maintain smooth operations, and deliver excellent service to meet the organization’s and customers’ needs.

Qualifications

• Strong skills in Troubleshooting and Technical Support
• Experience in Field Service and handling system Maintenance & Repair
• Exceptional Communication skills to interact with clients and team members effectively
• Ability to diagnose and resolve technical issues efficiently
• Proficiency in time management, problem-solving, and attention to detail
• Relevant technical certifications or a degree in IT, Computer Science, or related field is a plus

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person