Software Development Engineer - Service Management

Microland

7 - 12 years

9 - 14 Lacs

bengaluru

Posted:3 weeks ago| Platform:

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Skills Required

smtp automation xml acls pop3 cms programming business rules application development information technology

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job description:

Bachelor s degree with 7+ years of professional information technology experience with systems analysis and application development experience, including administration, implementation, integration, and configuration in ServiceNow
4-5 years of experience of ServiceNow with the ServiceNow platform in an Admin/Developer Capacity administering an enterprise-wide, multi-tier ServiceNow production environment, including the delegation of groups, modification of CMS, workflows, business rules, UI configuration, catalog items, reports, and updates
Experience developing custom applications in ServiceNow, leveraging scripted workflows, complex business rules, client-side/server-side scripting, custom UI pages, ACLs, custom widgets, and custom reporting, custom CMS/ Employee Self Service portals
Expert knowledge and hands on experience of ServiceNow Application
Comfortable deploying ServiceNow in a multi-datacenter environment
Aptitude to troubleshoot L2/L3 problems as they relate to ServiceNow Application
Well versed with documenting process and procedures implemented into ServiceNow
Experience upgrading within ServiceNow application
Experience architecting and designing ServiceNow Application
Support Single-Sign On instances
Intermediate skill with JavaScript required for process development and automation; experience with XML
Ability to come up with solutions for improving procedures and workflows
Search, populate, and customize the knowledge base
Strong understanding of cloud technologies, web applications, networks, protocols and email (SMTP, POP3).
Understanding of enterprise IT architecture.
Working knowledge of relational databases.

Desired Skills/ Certification:

ServiceNow Certified Developer
ServiceNow Certified Admin

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