Software asset management

As part of the Software Asset Management - Your responsibilities include:

• Update and maintain software asset records, including procurement data, contract terms, software licensing & maintenance and disposal of records.
• Enter & maintain information in database format to address budgeting, software compliance & inventory, contracts & costing.
• Respond to requests from end users, managers, developers, and team members for specific IT SAM data information.
• Keep track (in terms of

  Software/contracts renewal

  , upgradation, co-term, & invoices) of different vendors.
• Identify saving opportunities for renewals, software purchase and services. Follow up with vendors to obtain identified savings.
• Build-up, run and continuously improve license management / Software Asset Management Portfolio.
• Perform self-compliance audits through software utilization, entitlement reconciliation and unauthorized software discovery data.
• Diagnose data-related bugs and ensure they are resolved in a timely manner & support the business with ad hoc reporting.
• Researches best practices and supports developing solutions & can provide recommendations for current business operations to leadership
• Good understanding of Software Asset tools & methodology preferred.
• Experience of working on

  ServiceNow SAM Professional tool

  as an administrator and capable of developing & designing

  Custom Dashboard

  in the tool.
• Working on Shared Mailbox to process and categorize emails as per the request.

• Software/Licenses request - Fulfill software license requests

  for publishers like Adobe, Tableau, Alteryx etc. publish allocation requests whenever needed.

The team:

Information Technology Services (ITS) helps power . ITS is the engine that drives which serves many of the worlds largest, most respected organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.

The ~2,600 professionals in ITS deliver services including:

• Security, risk & compliance
• Technology support
• Infrastructure
• Applications
• Relationship management
• Strategy
• Experience Delivery
• PMO
• Financials
• Communications

Technology Management Office:

The Technology Management Office is the engine of the ITS organization, ensuring a smooth, efficient, and fiscally-sound technology operation. This multi-disciplinary team runs IT as a business by transforming IT finance, reporting project portfolio metrics, quality, deployment, delivery, and adoption, and building the IT workforce of the future.

SAM:

The software asset team part of the Information Technology Services (ITS) organization. The software asset management is responsible for managing the software asset management tools and processes. The software asset management team’s scope includes license compliance, software contracts, managing software cost and partnering with procurement team.

Qualifications:

Required:

Education: BE, MCA or Equivalent Degree and experience working in a matrixed global environment

Required skills:

• 3+ years of Software Asset Management knowledge and experience gained through audit, internal SAM team or service provider environment.
• knowledge of Software licensing models & product use rights for different publishers like (Microsoft, IBM, Oracle, Adobe, RedHat, VMware Etc.) and able to create effective ELP (Effective License Position) reports.
• Should have knowledge of industry best practices for SAM &

  Software life cycle management

  .
• Certified Software Asset Manager & implementation knowledge of ServiceNow SAM Pro will be an added advantage.
• Basic understanding of Software Discovery tool (i.e

  ServiceNow SAM Professional

  , SCCM - System Center Configuration Manager, Etc.)
• Knowledge and experience of Vendor Onboarding process on ServiceNow SAM Pro Tool.
• Should have basic understanding of cloud licensing & license mobility.
• Experience of interpreting licensing terms and conditions.
• Ability to work independently. Should have strong presentation, communication, multitasking & time management skills.
• Strong analytical skills (Eg: Advance Excel, SQL coding)

Experience:

Shift Timing: