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JLL
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Soft Service Manager

Soft Service Manager

JLL

0 years

0 Lacs

hyderabad telangana india

Posted:6 days ago| Platform: Foundit logo

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Skills Required

coordination security facilities management client services

Work Mode

On-site

Job Type

Full Time

Job Description

To facilitate / handhold the Customers during all Client visits.
Ensure coordination for booking of conference/Meeting Rooms,

food & beverage service, availability of AV equipment's, projectors and other

Requirements

Meet & greet the client.
Develop contact and coordinate with Security team, GIT/IT,

Admin team, Business team.

To ensure seamless entry of client at the main gate and escort client

to conference/meeting room

To be available from start to end of client visit. To closely monitor.
Timely inputs to Admin lead for any concerns
To ensure end to end coordination for successful visit.
The request is received from the client coordinator / project team

About The Impending Client Visit.

Collect the information and connect with client coordinator for

accommodation and transport requirements. To route the request
with appropriate verticals for necessary arrangements and follow up.

Any other specific arrangements (experience centers / town halls) to

be made for the visit need to be informed well in advance for venue
availability and necessary clearance from facility Admin to organize the same.

Based on the input shared by the client coordinator / project team,

the approx. budget will be shared to get the approval from BUH along
with the cost center code / project code.

The respective dept. like IT, Security, Network, Maintenance, Transport,

HK, Pantry services etc. to be notified about this visit to take care of
the respective areas.

The cab details to be notified to the security team prior to the visit,

if shared by the requestor / client coordinator / project team

To facilitate / handhold the Customers during all Client visits.
Ensure coordination for booking of conference/Meeting Rooms,

food & beverage service, availability of AV equipment's, projectors

And Other Requirements

Meet & greet the client.
Develop contact and coordinate with Security team, GIT/IT,

Admin team, Business team.

To ensure seamless entry of client at the main gate and escort

client to conference/meeting room

To be available from start to end of client visit. To closely monitor.
Timely inputs to Admin lead for any concerns
To ensure end to end coordination for successful visit.
The request is received from the client coordinator / project team about

the impending client visits.

Collect the information and connect with client coordinator for

accommodation and transport requirements. To route the request
with appropriate verticals for necessary arrangements and follow up.

Any other specific arrangements (experience centers / town halls)

to be made for the visit need to be informed well in advance for venue
availability and necessary clearance from facility Admin to organize the same.

Based on the input shared by the client coordinator / project team,

the approx. budget will be shared to get the approval from BUH along
with the cost center code / project code.

The respective dept. like IT, Security, Network, Maintenance, Transport,

HK, Pantry services etc. to be notified about this visit to take care of
the respective areas.

The cab details to be notified to the security team prior to the visit

if shared by the requestor / client coordinator / project team

Booking of Board room, EBR etc. to be taken care based on the availability.

Client Services will have responsibility for the management of a wide range of issues, from strategic Contracts management to input on day-to-day operations.

Executive Client Services will be highly familiar with the service

structure, including responses to requests for assistance on
Facilities Management issues from Client staff and arrangementspertaining to all operating expenditures.

Well-groomed and presentable all the time.
Good communication Skills.

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Soft Service Manager