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JLL
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Soft Service Facility Executive

Soft Service Facility Executive

JLL

3 - 7 years

0 Lacs

maharashtra

Posted:3 days ago| Platform: Shine logo

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Skills Required

facilities management supply chain management budget management crisis management business continuity planning client satisfaction team management leadership communication skills property operations emergency evacuation procedures health safety management vendor invoice processes reporting skills

Work Mode

On-site

Job Type

Full Time

Job Description

The role of overseeing property facilities As the person tasked with managing the facilities needs of the property, you will work closely with the facilities manager and assistant facilities manager. Your responsibilities will include supervising the day-to-day operations of the property, ensuring that all administrative functions, security concerns, and facility services are effectively addressed. It will be crucial for you to continuously seek opportunities for improvement in these processes. Monitoring property supplies and contracts A key aspect of your role will involve keeping track of the property's supplies to guarantee that there are ample stocks and materials to maintain smooth operations. Additionally, you will be responsible for managing supply and service contracts in accordance with client approvals. Mitigating risks and ensuring safety You will play a vital role in mitigating risks by participating in emergency evacuation procedures, crisis management, and business continuity planning. Your proactive approach to identifying and addressing health and safety issues will be essential in maintaining a safe environment for all occupants. Managing budgets and vendor processes As the person in charge, you will oversee the property's budget to ensure that there is sufficient petty cash to support daily operations. You will also be responsible for ensuring that vendor invoice processes adhere to established standards. Driving client satisfaction and operational excellence Client satisfaction will be a top priority in this role. You will be expected to address challenging issues, identify opportunities for operational enhancements, and work closely with the team to achieve key performance metrics and service level agreements. Conducting routine service audits and generating reports for clients will also be part of your responsibilities. Qualifications and skills required To excel in this role, you should have a strong background in property operations, preferably with a degree in business or hotel and building management, along with three to five years of experience in facilities management. Knowledge of occupational safety practices and a client-centric approach to operations will be essential. Additionally, you should possess strong team management skills, leadership abilities, effective communication, and reporting capabilities. If you are passionate about driving operational excellence, client satisfaction, and team performance, we welcome you to apply for this exciting opportunity.,

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Soft Service Facility Executive