Social Media & Client Servicing Manager

We’re on the hunt for a seasoned Social Media Manager who’s also a client whisperer someone who can lead content strategy, manage client expectations, and coordinate internal teams like a pro.

Key Responsibilities

• Develop and execute end-to-end social media strategies for clients across platforms (Instagram, Facebook, LinkedIn, etc.)
• Act as the primary point of contact for clients — understand briefs, build trust, and provide strategic direction
• Collaborate with internal teams (designers, copywriters, performance marketers) to ensure smooth execution and timely delivery
• Present campaign reports, performance reviews, and content calendars to clients in a clear and confident manner
• Stay updated with trends, reels formats, and algorithms to suggest creative ideas
• Manage multiple accounts and clients seamlessly with clarity, accountability, and charm

Required Skills & Experience

• Minimum 5 years of experience in social media management and client servicing (ad agency background preferred)
• Hands-on experience handling brands in healthcare, lifestyle, fashion/boutique, real estate, and education
• Excellent written and spoken English communication skills (A+ grade level only!)
• Strong sense of social media trends, aesthetics, and content formats
• High-level organizational and multitasking abilities must be able to juggle like a circus artist

Nice to Have

• Experience with tools like Meta Business Suite, Hootsuite, Google Sheets, Trello, Notion, etc.
• Ability to pitch creative campaign ideas and content hooks on the fly
• Comfortable facing clients directly, leading review calls, and managing expectations with professionalism

Why Join Us?

• Work with diverse, growing brands that care about creativity and ROI
• A young and agile team that values talent over hierarchy
• Space to grow your leadership, strategy, and brand-building muscles

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Fixed shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Application Question(s):

• Describe your experience working in an advertising agency. What kind of clients have you handled (mention industries)?
• Have you independently managed client communication, feedback loops, and campaign updates? Please share a real example
• How many years of experience do you have in Social Media Marketing and Client Coordination respectively?

Work Location: In person